12045 comments found.
Hi there,
I’m using a mega menu > https://www.megamenu.com/ Please instruct me on how to completely disable your/theme menu so I can continue using mega menu with your theme.
Thank you in advance.
Best, Brando
Additional questions:
2. Can I limit the number or events that my users can submit in their yearly plan and if yes, how to do it? I see only options to enable things, not to limit them, for example BASIC plan: 4 events PRO pan: 8 events etc.
If this is not available now, will this be implemented and if yes, do you have any ETA? This is very important to me, please check with developers and project manager.
3. Same as above but for blog posts and other things such as bookings, faq etc.
Thank you.
Hi banedostanic,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi, my support is expired but i just have a quick question: i don’t manage to update the booking add-on to version 1.5. I have already tried from different browsers. I have clicked on “update” in ListingPro CC. I have also tried to deactivate all plugins and then activate and deactivate. I have also tried to search for the files in the themeforest download file, but i haven’t found the booking files. Can you tell me where i can find the updated files of the booking plugin? Please don’t tell me to renew my support just for that 
Thank you so much.
Hi noemiebourdon,
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
As you can see there is another option except renewing support
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi Natyra, thank you but no one of the options in your link is convenientr for me. Can you tell me where i can find the updated files of the booking plugin? Please don’t tell me to renew my support just for that Thank you.
Please kindly reach out to us through our contact form https://themeforest.net/user/cridiostudio
Best Regards,
Natyra from Cridio
Customer Success Ninja
The theme throws many PHP errors in the latest PHP 8. Can you please have a look at it and fix the reported errors?
Hi vithala85,
We are sorry to hear that you ran into this issue. For our team to properly investigate this matter please report using the Bug Reporting Tool
Best Regards,
Natyra from Cridio
Customer Success Ninja
do you have a feature where user do not have to select his location and autofill his location using maps
Hi puneetji89,
Thank you for your interest in ListingPro!
Sorry currently this is not possible. For customization please kindly fill out this form to get a free quote. click here
Best Regards,
Natyra from Cridio
Customer Success Ninja
Just to clarify can you please share an example.
Hi, having a couple of pre-sale questions: 1. integrated Booking system: Can I create booking for let’s say 1 hour, 1 day, 1 week or any custom date? 2. does the booking system syncs with iCal and Google Calendar? 3. Can I create custom fields? Let’s say, “Boat lenght”, motor capacity etc…?
thanks for the info
HI g4gt,
Thank you for your interest in ListingPro!
Sorry currently these are not possible. For customization please kindly fill out this form to get a free quote. click here
How the built-in appointment booking system works?
For more, please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Sorry, we forgot to respond regarding your 3 points: Can I create custom fields?
Yes, you can create custom field see https://docs.listingprowp.com/knowledgebase/how-to-add-form-fields-additional-details
Additionally, with easy drag-&-drop Front-End Submission (FES) form builder gives full control over how you want to build your entire front-end listing form for any industry.
Please watch https://www.loom.com/share/e1352b18aa3e421883ed768b13b1208a
Hi g4gt,
Just wanted to follow up to check if you are still interested in ListingPro. We are here to make sure all your questions are answered to help you decide if ListingPro is the right fit for you.
Click Here to Visit PRE-SALE Resources
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello, I am interested in the ListingPro theme, but I would like to know if it is possible to mass import data from Clients or companies to the directory.
Hi Eloquence2020,
Thank you for your interest in ListingPro!
Please kindly refer to this article regarding your question
Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi Eloquence2020,
Just wanted to follow up to check if you are still interested in ListingPro. We are here to make sure all your questions are answered to help you decide if ListingPro is the right fit for you.
Click Here to Visit PRE-SALE Resources
Best Regards,
Natyra from Cridio
Customer Success Ninja
There were sale $34, when I was about to purchase, cart was showing $69. They end the sale before the deadline, I sent a message to customer care, however no reply since last three days.
Hi jb_patil,
We are sorry you missed the sale. Please kindly open an Envato tickethere, and explain your matter in detail.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Opened the ticket
Hello outstanding support team—we’ve had couple of form fields for a category and each form field as multi-check. It seems the combination when selecting multiple form fields in advanced search filter is “OR”? If so, is it possible to make combination “AND”? Thanks!!
Hi hnguyen79,
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
I am seeing issue with listingpro each time I update theme, the same thing happened last month and your team fixed the problem. I wanted to know what is causing this because I cannot keep coming to you to resolve thesme issue every time.
Hi newslive,
We are sorry to hear that you ran into this issue. For our team to properly investigate this matter please report using the Bug Reporting Tool
Best Regards,
Natyra from Cridio
Customer Success Ninja
hello, is it possible to sort the homepage listings by review, as highest rated first and so on?
Hi Kahd,
Please kindly see this article regarding your question.
Best Regards,
Natyra from Cridio
Customer Success Ninja
hi Can’t find option in checkout to add promo code JUNE21SALE50
Hi sukhi50,
Thank you for your interest in ListingPro!
The code is for our add-ons.
See the screenshot https://prnt.sc/17aycx2
https://listingprowp.com/go-checkout/
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi sukhi50,
Just wanted to follow up to check if you are still interested in ListingPro. We are here to make sure all your questions are answered to help you decide if ListingPro is the right fit for you.
Click Here to Visit PRE-SALE Resources
Best Regards,
Natyra from Cridio
Customer Success Ninja
Where do i add the coupon code when buying?
Hi nameez,
Thank you for your interest in ListingPro!
The code is for our add-ons.
See the screenshot https://prnt.sc/17aycx2
https://listingprowp.com/go-checkout/
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi nameez,
Just wanted to follow up to check if you are still interested in ListingPro. We are here to make sure all your questions are answered to help you decide if ListingPro is the right fit for you.
Click Here to Visit PRE-SALE Resources
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi,
Does your theme have the following built-in functionalities:
1. create price free & paid plans (per day, week, month and year) based on User role. Can it create relevant registration forms for each of them?
2. when a paid price plan expires, can that plan be set to become a free plan
3. Listing taxonomy is based on categories (can be filtered with more than one category), on location (can be filtered with more than one location)
4. Search form with mobile friendly appearance
5. How much it cost to buy other required plugins of yours? I want to create a general classified website where users can sell general items (computers, cars, mobile phones, agriculture products, cakes, etc.) – is your theme suitable for this purpose?
6. Especially BUG FREE
I look forward to hearing from you soon.
Regards
7. Is your theme multilingual with WPML or Polylang?
Hi darosmith2013,
Thank you for your interest in ListingPro!
1. Please kindly refer to this article regarding your question.
2. Yes, it does. You can read the article above for more.
3. Please refer to this article regarding your question.
4. There is no native Andriod or iOS mobile app included. It includes an advance responsive version, Mobile X (App View). The built-in Mobile X version gives mobile apps Like experience on the most popular mobile browsers. If you really need a native mobile app for ListingPro you can check out third-party mobile app plugins here. This is not an official ListingPro product nor do we provide any support for it.
5.ListingPro was built from ground-up as an end-to-end Directory Solution. If you want to use it as a Classified, it’s up to you but we don’t recommend it. Please kindly review the demo carefully and make sure it works for your use-case as we can’t guarantee it’s suitable for a classified use case. Before proceeding you must understand the difference between Directory vs Classified (Read This). If you still want to continue using ListingPro but need custom work done please contact the customization team by filling out the following for a quote.customization request form
6. Yes, it is bug free.
7.Multi-languages plugins such as WPML or qTranslateX are not officially tested. But many of our customers are using such plugins to offer multi-languages on their directory NOTE: We suggest you may want to consider the Google Translation plugin for WordPress as it will auto-translate your website in all the languages live with just a click of a button.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi,
thank you for your replies.
Is your theme mainly used for Directory listing website?
Are Admin backend and Frontend user backend different? Are they similar to Wordpress Admin backend?
Do you have demo login for me to see what your theme look like?
Does your plugin have built-in packages which Admin can create for different user roles?
Cheers
Hi darosmith2013,
Thank you for bearing with us!
1. Yes, ListingPro is an End-to-End (All-in-One) Multi-Purpose Directory Solution to build any directory listing website without the need for any additional 3rd party paid plugins.
We have over 15000+ users worldwide who have created directories for various different niches (Examples: Local Business, Restaurant, Hotels, Services etc) using ListingPro. Please check some of the live examples here.
2. Yes, they are different. Please kindly check here https://listingprowp.com/en/features.html#s46 https://prnt.sc/17iom61
3. Visit the following page and search or scroll down to BACKEND DEMO ACCESS
Link: https://listingprowp.com/support
4. Yes, it does.
Let us know if you have any other questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi,
Thanks for taking time to reply to me.
You are right your theme is not suitable for my needs; it is a directory theme rather than classified them.
If I need to build a directory theme specifically for different businesses, i ll definitely buy your theme.
Cheers
Thanks a lot, We’d be super excited if you’d build a directory website with our theme!
That won’t be necessary anymore as we have just released ClassifiedPro and it has everything you can expect from an end-to-end classified solution – https://themeforest.net/item/classifiedpro-recommerce-classified-wordpress-theme/44528010
Hi there, is there a way to bulk import Locations?
Thank you for that, I can’t see how to import sub locations as well?
Hi Rockyuk,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi,
I purchased three licences but I have a major problem. All my pricing plans are category specific and I do not have a standard plan. However, I still see an empty “standard” tab in my pricing plan. How can I disable the standard pricing plan tab? and just have my category specific pricing plans show. This is a major problem and I see many have asked for this.
Hi theverypeaceful,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Over 7 days passed and there is no update on my ticket that I created on your support platform.
I do not have standard pricing plans. I base all my pricing plans according to categories. I need to disable the standard plan and just show the category specific plans.
Either tell me how to disable the standard tab in select your plan category or tell me what is the shortcode for each pricing plan.
Hi theverypeaceful,
Sorry for the inconvenience.
Please kindly check, your ticket has been responded last week.
thanks,
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi, I want to buy the template. But I have questions.
1- Can we have Country and City seach option? Thats first select Country then select that Coutry’s Cities than search places?
2- Sitename\Country\City Sitename\Country\City\Placename link format available?
3- Do you have multiple promo options for places. For example; VIP places, Gold places, Standart places? And at listings pages do they sort according to their promo.
4- Can the sorting at listing pages be random?
Thanks
Hi sabagrup,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi sabagrup,
Thank you for bearing with us!
1. Yes, it’s possible. For more read this article
2. Sorry currently this is not possible. For customization please kindly fill out this form to get a free quote. click here
3. We have separate pricing plans feature & listing promotion feature called ad campaigns. Please learn more about it in these two articles. Pricing Plans Ad Campaign
5 Best Ways To Make Money with Directory Website
4. Please kindly read this article regarding your question.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi sabagrup,
Just wanted to follow-up to check if you are still interested in ListingPro. We are here to make sure all your questions are answered to help you decide if ListingPro is the right fit for you.
Click Here to Visit PRE-SALE Resources
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi
I have some easy questions
1- Boothstrap version?
2- PHP version?
3- Html 5?
4- CSS version?
5- Do you have dashboards for every user and show statistics like page views etc?
Hi sabagrup,
Sorry for the delay in response.
ListingPro is a WordPress version, not HTML/php.
5. Yes, we have dashboards for admin, for listing owners and registered visitors. \
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi sabagrup,
Just wanted to follow up to check if you are still interested in ListingPro. We are here to make sure all your questions are answered to help you decide if ListingPro is the right fit for you.
Click Here to Visit PRE-SALE Resources
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi,
Presale question:
1) Could you please share with me an events page in order to see how they look like? I would like to show all the events listings in a separate page.
2) Can the same be with deals/discounts? I means exclusive page with deals listings. Do you have example to see how it looks like?
3) For jobs i guess i can use the job board plugin?
Thanks!
Hi speedakias,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi speedakias,
1. Here’s how Events Calendar works > https://www.loom.com/share/d7c87ddbff6f4c159e266c5347ef5484How event shows on listing details page > https://restaurantpro.listingprowp.com/listing/fino-ristorante-bar/
How single events details page looks like > https://restaurantpro.listingprowp.com/events/eat-drink/
For more details also check https://listingprowp.com/news/whats-new-in-2-5/
2. Sorry currently this is not possible. For customization please kindly fill out this form to get a free quote. click here
3. ListingPro is an End-to-End (All-in-One) Multi-Purpose Directory Solution to build any directory listing website without the need for any additional 3rd party paid plugins.
We have over 15000+ users worldwide who have created directories for various different niches (Examples: Local Business, Restaurant, Hotels, Services etc) using ListingPro. Please check some of the live examples here.
But in case you want something that isn’t yet included, please fill out the customization request form.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi speedakias,
Just wanted to follow up to check if you are still interested in ListingPro. We are here to make sure all your questions are answered to help you decide if ListingPro is the right fit for you.
Click Here to Visit PRE-SALE Resources
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi speedakias,
If you’re interested on EventPro sign up [HERE] and we will notify you when we’ll lunch!
Best Regards,
Natyra from Cridio
Customer Success Ninja
hi, is this theme has an option for the customer to book tour, activity or accommodation with payment?
Hi sukhi50,
Sorry, currently this is not possible. For customization please kindly fill out this form to get a free quote. click here
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi, I cant seem to find a way to show the “Featured image” from the listing on the Listing detail page. Is that a feature that is missing, is it a setting, that needs to be set? BTW, great theme!
Hi mobimob,
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi, I dont need technical assistance. I just wonder if theres a setting that I have missed, or the featured image, cant be shown on the Listing detail page? Is that a yes or no? If not, I will of course connect to the community if neeeded. I think its a relevant Q, as others also, would like to know if it can be done or not, in the theme, without having to make some changes? Thanks Natyra
Yes, it is possible to upload featured image using front-end form or back end.
See here -> https://prnt.sc/16nb9i0
Thanks,
Natyra
Hi Natyra. Thanks. But this I know Im asking about the Listing detail page. Even though I ad an Featured image, its NOT shown on the detailpage of the listing. Therefore, is there are setting, that should be ticked or do I have to use a special layout, for that to work?
Currently, the feature image is only displayed on the outside of the listings. Which are the listing grids.
I have a question about your theme before purchasing. So far it looks like it fixes the problems im having with another plugin but I need certain things for this directory. in theory, the chain of events would be — Listing Submitted via some kind of form (ex.Gravity Forms) —> To approval/denial stage (ex.Gravity View) —> Then either response back to applicant for denial or submitted to the Data Tables
I am looking for an interactive map that would link to a the data table sorted by the selected region on the map. The map would also update as listings were submitted (Ex: 7 Listings in Ohio, 10 listings in England). These do not really have set addresses, so need to be able to list without needing exact location.
I am also looking for a way for a user to get an email notification if a new listing is posted, the listing would need to meet a certain criteria chosen by the subscriber.
I tried using Geodirectory and worked for the most part except for these and I need this to be possible. 1. When listing is submitted, there is no notification email to submitter if listing was denied. 2. New listing notifications were not possible. I found a little bit of a work around for this, but it was pretty clunky. 3. All listings had to have an exact locations (latitude and longitude) to function with the maps and search. So there was no way for a listing to be assigned to just a state or to have multiple locations. I found a way to get multiple locations by categorizing them as “franchises” but, again it was a clunky fix. And Lee wants listings locations to be pretty generic (Ohio, Florida, Africa).
Hopefully you are able to do all these things. Thank you
Hi stuess,
Thank you for your interest in ListingPro!
1. Currently, we have our own build-in submit forms. But you can edit the form according to your desires.
2. We are really sorry but right now there is no such option available to send the rejection email. For that, you can send the email by yourself on the email address that you can send email to them manually by yourself.
3. New listing email will be sent to the user when they will submit a listing or their listing will be published.
4. Sorry currently this is not possible. For customization please kindly fill out this form to get a free quote. click here
Best regards,
Natyra from Cridio
Customer Success Ninja
Hi stuess,
Just wanted to follow up to check if you are still interested in ListingPro. We are here to make sure all your questions are answered to help you decide if ListingPro is the right fit for you.
Click Here to Visit PRE-SALE Resources
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi stuess,
If you’re interested on EventPro sign up [HERE] and we will notify you when we’ll lunch!
Best Regards,
Natyra from Cridio
Customer Success Ninja
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