106 comments found.
Can you please help me with the title section for Pages and Portfolio pages?
For pages, I cannot select a video to play in the page header/title, only an image.
And for portfolio projects, I can only pick between DEFAULT (no image no video) and FEATURED image… I want to be able to pick a separate image to go in the title header, and also the option for a video.
Hi,
Contact me directly (sergeybargan@gmail.com), and describe your issue in more detail (example screenshot). I will try to help you.
Hi, I bought your theme with Envato Elementes. I completed the site thanks to the demo but I can’t insert the social networks and privacy links in the footer. How you do it? Thanks in advance.
Hi, I bought your Jack Ryan template, but am struggling with the import phase. It never finishes… I have WP 5.8.2 ind it is not written along the supported versions. Could you please help me? It is SOS and ASAP. Thanks.
Hi,
The version of WordPress has nothing to do with it. I also have the latest version of WordPress on the demo site.
All problems with uploading to the site are due to the hosting you are using. I’m sure that when you load the demo import, you get a 500 or 502 error (if you look at the page code through the console). This means that your server is either not responding or is blocking the download of data.
Thanks. I am not getting any error code, just getting into infinite loop. I will check my connection.
I managed to download demo content, then I accidently corrupted one of the pages. I tried to redownload the demo contents, but it is not restoring the missing page type. Can you advise on this? Thanks.
As an option: you can reset your site with a WP Plugin – WP Reset. And try to load the demo import again.
Or just create a similar page following my example in the demo. It’s easy, just fill in content using theme options
Great, it worked, thanks.
Hi, Does this theme support RTL?
Thank you,
Hi,
The content can be controlled to your taste, you can use the rtl rules. But the menu can be changed (the logo is on the right, and the menu items to the left) only with the help of a custom css code.
Prepurchase question. Is it possible to embed an iframe to the right of the text on the parallax screen? My goal is to just have one slide and embed a video onto the face of it (intro video).
I bought the WordPress theme in hopes it would fix layout issues. I thought I bought an updated version but it turns out it’s the same version? how do I fix the issues?
Hi,
Could you describe in more detail the problems you have?
When I select the “My portfolio” in Safari the layout is not working correctly. It seems to break the layout. The CSS for the layout, images and text is not applied. http://jeffprongo.com/
Sorry it took awhile to respond. I thought it was fixed but I was checking it with Chrome and not Safari
I see that all your pages are broken (except for the main one). Have you installed all the recommended plugins? After what action of yours did the pages become displayed incorrectly?
I got it to work! I looked at the plugins ( from your suggestion) and I noticed two Advanced Custom Fields PRO plugins with different versions. I installed the most updated version and had to remove the old version. Once I removed the old version it worked. Thanks. Also I wanted to say, Once I installed this Theme people really loved my portfolio! I got a great job because they loved my artwork and this theme. I have installed and used over 50+ themes and this one rocks!
I’m glad the problem has been resolved. This small nuance is described in the theme documentation (regarding the update of the AСF Pro plugin). Also, thanks for the nice review. If you really liked my work, please do not forget to rate it. 
I hope everything is fine.
I have an issue with the single post page. Please find the URL below. https://amapress.co.kr/%ec%95%84%eb%a7%88%ec%a1%b4%ec%97%90%ec%84%9c-%ec%a0%9c%ed%92%88-%ec%88%9c%ec%9c%84%eb%a5%bc-%ea%b2%b0%ec%a0%95-%ec%a7%93%eb%8a%94-%ec%95%8c%ea%b3%a0%eb%a6%ac%ec%a6%98-%ec%9a%94%ec%86%8c/As you can see is too big a featured image. Please tell me how it can be displayed in the original size of your sample site.
Thank you in advance.
Best regards,
Hi,
You have already written to me more than once, your questions are not included in the scope of support. they relate to customizing and filling the site. In this case, you have changed the css style code. I can’t help you, the “developer tools” don’t work on your site, first remove it and then we’ll see how I can help you.
Hello, I did it about what you said. I’d appreciate it if you could tell me how.
Customizing ▸ Theme Options ▸ General Settings
Max Width of Content must be in pixels, for example: 1600px
Oh! Yes, it’s working normally. Thank you soooo much. Thank you for your kind answer.
Hello,
- I have a problem in this Page. https://www.raed.studio/about_me/ - After the change in About me page, it was three columns and it was also visible https://www.raed.studio/my_portfolio/- How to Enable Dark Mode on my Page ?
Thanks in advance Raed
Hi,
I see you have an error in the js code due to incorrect entered data. Give me access to your admin area so that I can delve deeper into this issue. (send me an email).
The dark theme is activated in the VI customizer
Hello,
today i purchased your theme during installation of required plugins (contact form 7 & Block Gallery) having issue and showing fatal error. after activating these two plugins. Errors stated below
2nd thing i noticed that..in your documentation the site logo change option showing in Customize ▸ Theme Options ▸ Header/Logo. but in our case this option hasn’t showing in this section.. kindly check this too.
( ! ) Fatal error: Uncaught Error: Call to undefined function has_block() in C:\wamp64\www\jm\wp-content\plugins\block-gallery\includes\class-block-gallery-block-assets.php on line 179
( ! ) Error: Call to undefined function has_block() in C:\wamp64\www\jm\wp-content\plugins\block-gallery\includes\class-block-gallery-block-assets.php on line 179
These are third party plugins that the theme uses, you can use completely different ones. Strange, but I checked just now, I also had no problems installing them on local hosting. The same option is still in place, as described in the documentation ( Customizing ▸ Theme Options ▸Header/Logo ). Screen:
https://monosnap.com/file/83AxnYMoN7jtyBBZr5LBjPyQj0anCF
Have you installed the recommended Kirki plugin for the theme?
Hello, I set Number of Columns to 4 in my portfolio, but I can only see 3 portfolios on the page.
If set to a different number, it appears as -1 portfolio. I’d appreciate it if you could tell me how to solve it.
Hi,
This function works great in my demo, you can send me a link to your site with the problem page by email: sergeybargan@gmail.com
Hello, I have purchased the item, Advance custom feild plugin need update, where can i get it?
Hi,
just uninstall it and reinstall
Hello, from where should i reinstall?? source please
https://monosnap.com/file/9VOMm6491OR0lQrhhA8LinGtoqxyZS
thank you working fine now
Hello I sent you a direct email, but for some reason the parallax images are no longer showing on my home page https://bigleaguemg.com/
Hello, 
Please let me know how can I change the Blog post column width.
I want to expand more than now.
Hi,
You can increase the width of all pages via the option.
Customizing ▸ Theme Options ▸ General Settings
If you only want to change the width of the inner pages of the blog, then you will need to add another small change in style.
Customizing ▸ Additional CSS
.single-post__content .article.text-component {
max-width: 48rem; //your value
}
Hello I bought it because your theme is so beautiful.
I want to use this theme, but I’m having a hard time getting the template down. (Previously, I used an elementary so it was easy to edit because it had a separate editing function.)
If you have a guide on how to use the theme, please forward the url or file.
I want to ask another question. Please let me know how to change font. I used @import to css but not changed..
Hi,
Try this:
Customizing ▸ Theme Options ▸ Typography
Hello exporter, 1. About the font, I tried them and also tried to install other plugins. doesn’t work.(Plugin name – use any font) I want to show you an attachment, how can I do it? 2.Can you transfer the sample site template? I think this way is faster. I am sorry to bother you. If you have some guide for a build-like sample site, you can send me.
https://docs.madsparrow.me/
there is also video documentation for installing and configuring the theme
https://www.youtube.com/watch?v=wMkMzH1Ez6o&list=PLbkmTOt7duCgJRW06mw4-4CfVHgCoRmml
Hello I have this error and not show slide next and prev. On demo this error too.
GSAP target .swiper-slide ~ .swiper-slide.swiper-slide-prev .slide-image not found. https://greensock.com L @ gsap-core.js:53 gsap-core.js:53 GSAP target .swiper-slide.swiper-slide-next ~ .swiper-slide.swiper-slide-next .slide-image not found. https://greensock.com L @ gsap-core.js:53 gsap-core.js:53 GSAP target .swiper-slide.swiper-slide-next ~ .swiper-slide ~ *.swiper-slide .slide-image not found. https://greensock.com L @ gsap-core.js:53 gsap-core.js:53 GSAP target .swiper-slide.swiper-slide-prev .slide-image not found. https://greensock.com L @ gsap-core.js:53 gsap-core.js:53 GSAP target .swiper-slide ~ .swiper-slide.swiper-slide-prev .slide-image not found. https://greensock.com L @ gsap-core.js:53 gsap-core.js:53 GSAP target .swiper-slide.swiper-slide-next ~ .swiper-slide.swiper-slide-next .slide-image not found. https://greensock.com L @ gsap-core.js:53 gsap-core.js:53 GSAP target .swiper-slide ~ .swiper-slide.swiper-slide-prev .slide-image not found. https://greensock.com L @ gsap-core.js:53 gsap-core.js:53 GSAP target .swiper-slide.swiper-slide-next ~ .swiper-slide.swiper-slide-next .slide-image not found. https://greensock.com L @ gsap-core.js:53 gsap-core.js:53 GSAP target .swiper-slide.swiper-slide-next ~ .swiper-slide ~ *.swiper-slide .slide-image not found. https://greensock.com L @ gsap-core.js:53 gsap-core.js:53 GSAP target .swiper-slide.swiper-slide-prev .slide-image not found. https://greensock.com L @ gsap-core.js:53 gsap-core.js:53 GSAP target .swiper-slide ~ .swiper-slide.swiper-slide-prev .slide-image not found. https://greensock.com L @ gsap-core.js:53 gsap-core.js:53 GSAP target .swiper-slide.swiper-slide-next ~ .swiper-slide.swiper-slide-next .slide-image not found. https://greensock.com
Hi,
strange, but in the demo version there is no such error. =\
Hi, Please Look demo version Slider Carousel page, not show next or prev. And this page https://coconuta.com/
Hi, I’m interested in your theme, but I have read problems with the Slider carrousel version that does not have autoplay. I am interested to know if it is possible that it moves by itself. Thanks.
do you mean this page?
https://theme.madsparrow.me/jackryan/slider-carousel/
It’s easy to add, literally write 1 line in the js file. I will help you if you purchase a theme.
Hi there. I bought the theme, can you help me with that line so that the slide moves? Thanks.
Hi,
please contact me directly: sergeybargan@gmail.com
Hi, friend. I sent you the help request for the slider autoplay. Thanks.
Did you send me an email?
Hello. Yes. I resend you right now. I need help for slider autoplay and that the navigation arrows appear, which are necessary for mobile devices. Thanks.
Comments are a public space, all your data can be seen by other people. Write me a personal letter to my e-mail(sergeybargan@gmail.com) with a link to your website and give me temporary access to your administrative panel.
You do not answer the emails? https://prnt.sc/1x5f7w1
I answered you
Great theme, I sent you a direct email in regards to some questions I have. Thanks .
Hi,
I got your letter. It will take me a little time to answer it
Hello, just following up. Thanks
Greetings,
i have purchased the theme, in footer, as per your guide, its accepts text only, no HTML. i want to add a href URL there. but its not accepting.
any idea how can i achieve it ? via additional CSS ? can you provide me santex
Hi,
contact me directly and a will send you step-by-step tutorial by screenshots.
sergeybargan@gmail.com
Hello,
I have contacted you long time ago because I need some help with the theme! I hope you can still help me!
1. I need to change the text from “Snow Project” to “Read More” This is the page: https://words2actions.com/work-with-us/
2. I need to change this text from “All Products” to “What we can help you with” This is the page: https://words2actions.com/work-with-us/
3. And last one, I need to change the text from “Ready to create something amazing?” to “Book your Free Session” It’s in all the “projects” pages.
Thank you very much!
Best regards, Stefani
hi,
I was sure that I answered you. Most likely I was wrong. For the future – if you contact me directly, please send me the purchase code.
A little later I will send you an email with step-by-step instructions.
Hi, i have two questions.
1. How do I remove the low dark-grey area of navigation that appears when i site change to mobile format?
2. How can I change the icon that appears when loading another page?
Thanks and contrats on this amazing theme.
Hi,
I do not quite understand what exactly you mean:
1. Which page is the navigation on?
2. What icon? There is only one preload icon on the site and it is in the portfolio grid when you select a category.
Hi, there is a way to send pictures of what im asking?
In the fade home page template, when I open in a cellphone the two navigation arrows that stay in the right side in the desktop proportion goes to the botton of the screen with a big dark grey area over the images
And I actualy have another question too, how can I get a call to action – button, link or similar – in the about template? I can list my services but cannot create a link to another page in each service?
Tks!
1. This is the design of the mobile version, during development I thought that it would be more convenient for the user to use the navigation menu on the main page.
2. In the page editor, you can use gutenberg to add your own content or other third-party plugins such as elementor.
In any case, you can contact me directly and send me pictures if you want to describe your question in more detail. sergeybargan@gmail.com
