234 comments found.
Hello how do l do add hyperlink under ‘Find Out More’ On the revolution slider on home page? I would like to add a link to direct user to the ‘Services’ page I’ve experimented but not getting it right. My purchase code is a6e781f6-9341-436d-b404-34eb8d5e5968 – 17 Mar 2022 REGULAR LICENSE . Tank you
Hello @nachisanga,
If you are using slider revolution 6, please refer to this video tutorial to edit button links: https://youtu.be/z56dYGWk_FI?t=113
Thank you.
Thank you!
Good day, please assist, my website footer on ‘testimionals’ and ‘recent images’ is not reflecting and l’m not sure how to fix this. Please help my purchase code is a6e781f6-9341-436d-b404-34eb8d5e5968 – 17 Mar 2022 REGULAR LICENSE
Hello @nachisanga,
Please share your website URL to check both issues. Or you can share it via our profile page form ( https://themeforest.net/user/softwebmedia ).
Thank you.
Thank you, this is the website URL so both home page verson 1 an verson two not reflecting correctly under testimonials and recent images https://greaterlife.co.za/ I can email you the login details wordpress admin should you need that. Thank you
Please set Footer column 3 to display 3rd column footer widgets. You can set it from customizer footer options.
Thank you! I will try that. I appreciate the support
Good day thank you for assistance, footer widget sorted. I am now struggling to see the testimonials under the home version 2. Not sure what l did your assistance is much appreciated again. Thank you
Good day please don’t worry l think l was able to sort out the testimonials Thank you
Hello how to change text in Subheader for Search and Search result for?
Hello @cajic87,
You can use language translation file to edit default WordPress sentences.
Documentation: https://bizixdocs.premiumthemes.in/category/translation/
Thank you.
Hello, How to set side bar for all products. After manual import products default sidebar not working…
Hello @cajic87,
You can set product main and product details page layout ( with or without sidebar ) from
Admin > Woocommerce > Settings > General
1. Custom: General Options > “Shop Layout” dropdown
2. Custom: Product Single (Overview) Page Options > “Product Overview Layout” dropdown
Go to Admin > Appearance > Widgets > add widget on right side “Shop Page Sidebar” and “Product Single Page Sidebar” box
Thank you.
It is already set up like this but nothing happend. When I open product and click Update than sidebar shows up
Hello @cajic87,
Please share your website admin login details from our profile page form ( https://themeforest.net/user/softwebmedia ) to debug the sidebar issues.
Thank you.
Hi good day I bought your theme a6e781f6-9341-436d-b404-34eb8d5e5968 – 17 Mar 2022 REGULAR LICENSE,I have a few questions. 1. I’m just wondering if made a mistake and l want to reset the revolution slider to the demo settings installed upon purchase how do l do that?
2. if the demo link shows up like this https://greaterlife.co.za/?page_id=1028 and its ABOUT US page, can l change the permalink after the foward slash to reflect ‘about us’ istead of ?page_id=1028
3. How do l edit the video on home page playing in the back under ‘Volunter’ so l can insert my own images etc?
4. How do l also edit the google map under ‘contact us’ to insert my own address?
My email address is nachisanga@gmail.com
Thank you
Hello @nachisanga,
Thank you for purchasing the theme.
1. Unzip main downloaded zip file. Click on “demo-Files” > demo-Revolution-Slider. This folder has demo site slider revolution zip file.
Refer this tutorial to import slider: https://bit.ly/3uejKE9
2. Please refer wordpress tutorials for basic wordpress usage: https://bit.ly/3trS0Nk
3. Please follow screenshot steps to replace video with background image
Admin > Edit page
> Edit with WPBakery
> CLick on edit icon
> uncheck “Use Video Background”
> Click on “Design Options”
> upload background image
https://paste.pics/9d951da95ffc5d91c691952a09438917
You can other video tutorials from this link: https://bit.ly/34YYlWW
4. Admin > Edit Contact page > Go to “Page Options” metabox to edit contact map
Thank you.
sortBy not using translation…
< span class=”current-select” > Сортирај по Date < / span >
Hello @cajic87,
I am very sorry for the inconvenience. We will fix this issue in next theme update. You can fix it with below steps.
1. Go to Admin > Appearance > Theme Editor
2. Select “God Grace” from top right dropdown
3. Click on woocommerce > theme custom > woo-functions.php
4. Go to line #37 which has variable in code line
ucfirst($godgrace_pob)
replace above variable code with below code
$product_order[$godgrace_pob]
5. Save changes and refresh shop page.
Screenshot with steps: https://paste.pics/edit/F7H7T
Thank you.
Thank you it works
Hello, I have issue with menu, for some reasone dropdown menu items are not show all, It shows until subheader… Can you help?
sub-menu is not show all items
Please share your website URL and add new post for new query on support forum.
Please add below custom css ( in Admin > Appearance > Customize > Additional CSS ) to fix nav display issue.
body.godgrace_l_boxed .godgrace_header_main_container {
overflow:visible;
}
Hello! I’m having trouble finding ang of the plugins I should be installing for this theme. I see RevSliders in the plugin folder but nothing more.
Am I missing something?
Never mind. I am missing something. Lol. Thanks for an excellent theme!
Glad to hear you have solved the issue and thank you for your nice words 
Hello, When I set right or left slide bar on product it is not visible… Can you help me?
Hello @cajic87,
1. Please select “Sidebar Right” or “Sidebar Left” from “Page Options” metabox > Page Content > “Content Layout” dropdown.
https://paste.pics/edit/F4JOHThank you.
Hi, when plugin “NPO Sites Shortcodes” is activated I can’t use slider revolution plugin, it doesn’t works. Ihave update it to the last version with license but it’s the same.
Hi Antoine,
Please update theme with latest version, and update NPO sites shortcodes with version 1.14.
If this step doesn’t help to fix the issue, please send your website admin login details from our profile page form ( https://themeforest.net/user/softwebmedia ) so I can check all settings and give you an answer to fix it.
Thank you.
Hello, I purchase this theme yesterday, I loaded it successfully but I can edit the header.
Is there any help that can be provided?
Thank You
Hello @folads21,
If you didn’t install the demo content, please refer to this tutorial to import it ( https://bit.ly/3DXHwaM ).
If this tutorial could not help to fix the issue, please send your website admin login details from our profile page form ( https://themeforest.net/user/softwebmedia ) to check it.
Thank you.
Hi,
Please I am having problems installing Plugin: “Give – Donation” It gives me failure message as quoted below. How can I resolve this?
“Destination folder already exists. /var/www/clients/client442/web2448/web/wp-content/plugins/give/ Plugin installation failed.”
Regards Edwin
Hi Edwin,
This can happen when the plugin is installed, but there’s an issue with some of the files, or the installation was not completed.
In this case you’ll need to delete the ‘give’ plugin folder manually from your site’s ‘wp-content/plugins’ folder, using an FTP program, or your host’s file manager if they have one.
Once you remove that, you should be able to install Give again.
Thank you.
That makes me very uncomfortable. I should not have to provide my login credentials to you. Do you have an XML Demo file that actually works?
Hello Nicki,
You can use a one-click demo install to get the minimum required pages of the demo site. ( example video tutorial: https://bit.ly/2XFM2v8 )
You have a working XML file of the demo site. It is exported from demo site’s WordPress Admin > tools > export > all content.
Please check that required plugins are installed and activated ( NPO site shortcodes, give, woo-commerce, slider revolution, contact form 7, wpbakery, meta box, recent tweet widget, event calendar )
WooCommerce and Give plugin adds default pages, which could conflict with some images ids of the demo site.
Please share a screenshot of the issue. I can give you an answer after getting the details of the import issues.
Thank you.
Hello. I owe you an apology. I didn’t install all necessary plugins. I’ve done so and the theme looks great EXCEPT for the fact that there’s an error with the revolution slider. This is the error I receive: “Revolution Slider Error: Slider with alias godgrace-home-slider not found.” Do you know how I can remedy this?
Hello Nicki,
You have to import demo slider for home page header section. Please refer to this tutorial ( at 4:50 ) for slider import documentation: https://youtu.be/BeNyMETXxzQ?t=290
Thank you.
Yes, that worked perfectly. Thank you very much for your time.
I am very disappointed. I installed the XML demo theme and the file is corrupt—most of the demo pages are nothing but a slew of code that cannot be made sense of. Do you have an updated version of the demo XML file?? Otherwise I would like my money back.
Thanks, Nicki
Hello Nicki,
Please share your website admin login details from our profile page ( https://themeforest.net/user/softwebmedia ) so I can check demo install issue and fix it.
Thank you.
That makes me very uncomfortable. I should not have to provide my login credentials to you. Do you have an XML Demo file that actually works?
Hello sir, my client was purchased this theme, but there how we can edit the slider image ? when i click to edit slider it showing only black color, not loading.
Hello @shamuhammed,
We need one-time verification from your client. Please ask your client to send a simple message from our profile page form ( https://themeforest.net/user/softwebmedia ) to verify the purchase.
Thank you.
he submitted a ticket with the ticket number of 2499094
hello sir, slider is working fine now. but theme option is not showing. please help sir
Hello @shamuhammed,
We need one-time verification from your client. Please ask your client to send a simple message from our profile page form ( https://themeforest.net/user/softwebmedia ) to verify the purchase.
Thank you.
I have an issue when I did the import the theme is not complete import, what can I do to use the entire theme
Hello @marnellab,
The one-click demo has all minimum required pages so you can download quickly and start customization. If you want 100% clone content of the demo site, you can use an XML file.
Unzip the GodGrace-v1.21.zip file and click on the “demo-Files” folder and then “demo-XML” to get the “godgrace-demo.xml” file. If you are familiar with XML file demo content, you can use this file.
Example video tutorial: https://youtu.be/BeNyMETXxzQ?t=202
Thank you.
Hello,
I bought your theme, however, I am not able to edit the “Donate” button because the required plugin refuses to install.
Secondly,, I am not able to edit the slider because it asking for licences key.
Please I need your assistance.
Best regards, Edwin
Hello Edwin,
Thank you for purchasing the theme.
1. You can edit “Donate Now” header button text from Admin > Appearance > Customize > Top Navigation > “Donate Button Text” and “Donate Button Link”.
2. Theme has bundle license for Slider Revolution which doesn’t required to register. You can use all regular license features. You can refer to this article for more details about theme bundle plugins: https://bizixdocs.premiumthemes.in/plugin-license/
Thank you.
Hi, The theme is beautiful…. Just a few issues… where is the number in the categories… I’m trying to omit a category (community) from the front (at the bottom)… theloop411.com and I don’t see it in the categories feature. And I’m trying to make it full with like the gallery So the 6 is all on one line. Thanks for your help.
Hello @theloop411,
I replied to your email with screenshots and steps for the above queries. Please check the email.
Thank you.
Hello, I bought you the theme. Now I am making the corresponding changes to the theme, but it turns out that I have problems with the calendar in the main part of the site. Adding, modifying or deleting an event generates an error. In fact, I cannot remove the events that the theme brings by default. Nor can I modify them, and if I modify them they stop showing.
Greetings, I hope you can solve the problem, I will launch the website soon and I need to announce my events.
Hello @josedesing,
Please delete and reinstall event calendar plugin. If this step doesn’t help to fix the issue then please send your website admin login details from our profile page form ( https://themeforest.net/user/softwebmedia ) so I can debug the issue.
Thank you.
dev.theloop411.com – I’m trying to set-up the event calendar like the demo and it looks nothing like – what’s up, I even already have event calendar pro… please tell me why this didn’t load out the box
Hello @theloop411,
You have to disable event calendar default design to get theme’s event page layout.
Go to Admin > Events > Display > uncheck “Use updated calendar designs” ( https://paste.pics/CNDV2 )
Thank you.
i did that… take a look https://dev.theloop411.com/?post_type=tribe_events its even worse
Hello @theloop411,
Please send your website admin login details from our profile page form ( https://themeforest.net/user/softwebmedia ) to debug the event list display issue.
Thank you.
Hi. I am trying to change headers on the main page, like Recent Sermons, for example. And when I save changes to the header the font changes to a much smaller one, despite all the sizes being not changed! How do I fix it? It does it anywhere where Font block is used.
Hello @Ingwarr,
Please send your website admin login details from our profile page form ( https://themeforest.net/user/softwebmedia ), so I can check font settings and fix the issue.
Thank you.
Guys, I did send you those details a while ago.
Hello @Ingwarr,
I already replied to your email on the same day with screenshots. I am forwarding you the same email.( email reply content: I tested Recent Sermons font size and didn’t face any issue, so I asked for more detail about this issue. )
Thank you.
