204 comments found.
After creating Portfolio 3 columns in the menu, how do I change the existing photos to the ones I want? I really don’t know TT Please tell me which tab to access!
Hi,
Sorry for the delayed response. I’ve set an automatic email because we were on holiday and I notice now it didn’t send out to the emails we got.
You will need to change the Post Thumbnail Image for each item individually. More info on the link below
https://wordpress.com/support/featured-images/If you have any other questions, just let me know and I’ll be happy to help.
Regards,
GradaStudio Team
Hello,
I’ve just bought and set up my website with Vara Theme. Now I want to establish it in another language. As I see, I need to use Polylang plug-in. I wonder if Vara theme supperts this plug-in. For more details: https://wordpress.org/plugins/polylang/
Thank you and best regards!
Hi,
Sorry for the delayed response. Vara theme is compatible with Polylang plugin and many of the users that bought Vara used it without any issue.
If you have any other questions, just let me know and I’ll be happy to help.
Regards,
GradaStudio Team
Hi,
I have sent a few emails for support and wondering if anyone is available to help
Hi,
Sorry for the delayed response. I’ve set an automatic email because we were on holiday and I notice now it didn’t send out to the emails we got.
We’ve already answered your email, please check it.
Best regards,
GradaStudio Team
Hello, which plugins are required with this theme?
Hi,
You can find the required on Appearance > Install Plugins.
Regards
Hello, I could not run the filter sections in the portfolio-minimal section. The portfolio for us to also add the filters for adding tags is not applied according to the show. how can we fix it.
Hi,
Sorry for the delayed response. I’ve set an automatic email because we were on holiday and I notice now it didn’t send out to the emails we got.
We’ve already answered your email, please check it.
Best regards,
GradaStudio Team
hey ,
i ask you a questions 4days ago by mail can you answer it ? thank you 
Hi,
Thanks for your patience.
We’ve already answered your email, please check it.
Best regards,
GradaStudio Team
hi,
you already answer to give our login but the problems still here and you didnt give us some news .
Hello, we have sent you the requested items to resolve our problem. Can you meet our request? Thank you
Hi,
Sorry for the delayed response. I’ve set an automatic email because we were on holiday and I notice now it didn’t send out to the emails we got.
We’ve already answered your email, please check it.
Best regards,
GradaStudio Team
Hello !
great theme 
pre-sale question :
On this demo : https://gradastudio.com/vara/architecture-studio, the top slider portfolio is a chosen selection of projects ? The “featured last projets” ? Or the full portfolio set ?
Can we download that demo to start building the website, exactly like it’s showed on the demo ?
Thanks
Hi,
You can import full demo like our live demo and then choose Architecture Studio page as your front-page.
Regarding the projects, you can choose to show all portfolio items or only filter using some tags.
If you have any other questions, just let me know and I’ll be happy to help.
Regards,
GradaStudio
Hi,
Thanks a lot that sounds great, last things :
1- Is it possible to load webfont tu use the one I want ?
2- Can we set a sticky header, none of the demo is using one ?
Thanks
Hi,
Yes both of the issues are possible and our team will be happy to help if you run into any issue with the theme.
Regards
Hello,
I have bought the theme, asked for support on the support side about 10 days ago, still no answer…
It’s impossible to upload a custom webfont, I can enter the name of it but not the font itself, impossible to upload the font in media library too…and finally there’s 2 lines of text about custom font in the documentation.
So no information, that’s not working, no support for the moment…You answered me in my pre-sale questions that it was possible to upload a custom font…how can I do now ? I have bought the theme…
Thanks a lot
No response from the support section, no response from here…there’s no support delivered with this theme….FUTUR BUYERS > AVOID TO BUY THAT THEME !!!!
Hi,
Sorry for the delayed response. I’ve set an automatic email because we were on holiday and I notice now it didn’t send out to the emails we got.
To add the options in the Customizer, follow the below article: – http://support.wedesignthemes.com/knowledge-base/how-to-add-custom-fonts-in-kirki/
Regards,
GradaStudio
Pre-sale questions :
Can we instal web fonf with that theme without using elementor pro ?
Thanks a lot !
Hi,
Yes this is possible and for this elementor pro is not required.
If you have any other questions, just let me know and I’ll be happy to help.
Regards,
GradaStudio
Pre-sale question :
Is there a onepage site demo available ? Or this theme is only design for a multipage site project ? thanks
Hi,
Thanks for writing in! At the moment we don’t have a demo online but we have feature to build one-page site.
If you have any other questions, just let me know and I’ll be happy to help.
Regards,
GradaStudio Team
Hi,
Thanks for your patience.
We’ve already answered your email, please check it.
Best regards,
GradaStudio Team
Hi, I purchased “Vara – Architecture WordPress Theme” and installed it on my site. I import the demo data but now i cant change logo and the width of all site its not correct.
Please help!
Hi,
1) Some of the headers are built with Elementor like the one shown on “Main Home”, you can edit to remove the woocommerce cart there and logo too.- https://prnt.sc/10oi0sd
2) For search icon in gray, disable default elementor colors and typography – https://prnt.sc/13fcosp
3) Regarding the width of the site, check this where you can change the width of container – https://elementor.com/help/global-layout-settings/ in our theme we used “1370px”
If you have any other questions, just let me know and I’ll be happy to help.
Regards,
GradaStudio Team
Hi,Can I sticky header?
Hi,
Thanks for writing in!
Yes a sticky header is possible with Vara theme.
If you have any other questions, just let me know and I’ll be happy to help.
Regards,
GradaStudio
Hello,
We had the same question as other about disabling WooCommerce and submitted the support form twice. So far no response. Why not answering such questions here so people can find solution easily instead of waiting for you to answer? The theme looks great, but your support approach is not good.
Brendan
Hi,
Sorry for the delayed response.
Can you please remove the shopping cart from the header template on the main homepage – https://prnt.sc/10d56jt And only after that disable woocommerce.
Regards
Thanks!
I’ve been sending 2 mails now for support because plugin of vara showing errors… Lets see how fast they respond.
Hi,
Thanks for your patience.
We’ve already answered your email, please check it.
Best regards,
GradaStudio Team
Hello Grada,
We send you emails this past weeks, we need helps on the same errors happened before, can you help reply?
Thankyou:)
Hi,
Sorry for the delayed response.
We’ve already answered your email, please check it.
Best regards,
GradaStudio Team
Hello, how is the assembly on mobile devices?
Hi,
Kindly asking if you could share some screenshot or more specific question about the issue?
Regards
I just downloaded this and the bundled Rev Slider is out of date. How can I get the current version?
Hi,
Sorry for the delayed response.
We will update theme in few days and also will update bundled plugins with theme, including latest version of Rev Slider.
Thanks
Hi, I’ve sent two emails, did you received them? Thank you.
Hi,
Thanks for your patience.
We’ve already answered your email, please check it.
Best regards,
GradaStudio Team
Hello, in Products widget, sometimes the button is Buy Product, sometimes it’s Read More, sometimes it add to cart (+). Is there any way to control it ? Can anyone show me how to change it ?
Hi,
1) when button is Buy Product (this is external product, you can put your text here)
2) when “add to cart” you can directly add the item to cart without going to single product
3) When Read More, there are more variations that needs to be selected on single product before you can add to cart.
If you have any other questions, just let me know and I’ll be happy to help.
Regards, GradaStudio Team
Hi team, i dont like too much Elementor… we have this theme with Visual Composer or similar? Thanks
Hi,
Sorry for the delayed response. Unfortunately we haven’t test our theme with other builder, we’ve only tested with Elementor and we’ve built several custom widgets for it.
If you have any other questions, just let me know and I’ll be happy to help.
Regards,
GradaStudio Team
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