12893 comments found.
Hello I want to use the theme and add content with a redirection
Please see : https://bit.ly/2VmnFkwI need to buy another license but before can you help to adapt it? As you can see icons are not displayed, some styles are missing (example : side cart …) Thank you
Hello,
Try to disable all external plugins that are not related to our theme and check how it works. It might be some plugin conflict.
Kind Regards
Hello
Thank you for your reply, the only new plugin I’m using is a redirection plugin
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
Hello
Access provided
Thank you in advance
As we can see, our theme is currently disabled and we can’t check the problem with icons.Please, activate our theme first
Hello
Sorry, it is done now
Thank you
Please, send us your FTP access as well.
Sent Thank you
Hello
The theme bellow is working well with my website
https://themeforest.net/item/autusin-auto-parts-equipments-woocommerce-theme/22681468 as you can it here : https://www.toutcequiroule.fr/carparts/Thank you
Sorry, but we still don’t understand how this page is build. Could you please send us your admin access form this particular WordPress installation on /carparts/?
Hi dear friend When displayed on mobile, posts are displayed as a column What should be done to display in 2 columns? (Is it in the template settings or does it need code?) Thanks
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
Try to add the following code snippet to the Custom CSS area for mobile devices in Theme Settings -> Custom CSS
.blog-post-loop.col-12 {
width: 50%;
}
Hello,
I just renew my support for 6 months. But the https://xtemos.com/forums still show me my license expired.
Please help me
Already fixed. Thank you
Hi there , iv receiving this error and not sure how to fix it
Fatal error: Cannot declare class Mega_Menu, because the name is already in use in /home/rockts/public_html/wp-content/themes/woodmart/inc/integrations/elementor/elements/class-mega-menu.php on line 19
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? Send us a message using the contact form on our profile page.
Thank you in advance
Hi,
What is the difference between extended lic and regular lic. Why is there so much difference? I am a developer and looking for a theme that i can resell.
Regards Shahid
Hello,
Sorry, but we don’t have a license that allows you to resell our theme. We sell it exclusively on ThemeForest.
Kind Regards
When creating a new account on the WoodMart template and specifying mailboxes, the example of which was given above, emails with a password do not come to them, and as a result, it is impossible to work with such mailboxes. Not all new users know and understand this. Tell me how you can fix this situation?
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
hi How to do an import … by pressing import, there is no change
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi, I’m just stopping by to thank you for your great product, it’s really amazing and we’re getting a lot of results in our marketplace with dokan. Gratitude for everything.
Our project is https://clubedasmaezinhas.com.brHello,
Thank you very much for your feedback. We are glad that you have created a successful store with WoodMart 
Kind Regards
Hi,
I create a Elementor Popup widget, the button opens a modal window and this behind this window there is an Overlay div.
Is there a way to change the color of the overlay? By default it is set to semi-transparent black. Where do I change this?
Thanks.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi I would like to have an inline menu in the footer of my website similar to this here https://ambraclinic.com/contact How can I achieve this please?
Hello,
You can add an HTML widget to one of your footer areas with the following list of links that will be displayed inline
<ul class="inline-list main-nav-style"> <li><a href="#">Privacy Policy</a></li> <li><a href="#">Returns</a></li> <li><a href="#">Terms & Conditions</a></li> <li><a href="#">Contact Us</a></li> <li><a href="#">Latest News</a></li> <li><a href="#">Our Sitemap</a></li> </ul> Kind Regards
This is perfect.. many thanks
You are welcome!
Hello!
How do I get the font to download from the hosting? Through the built-in function, it is not possible to load the .woff format and .woff2 gives an error this format cannot be loaded for safety reasons.
http://joxi.ru/vAW88pWHOv5PPrHello,
In case you see “This file type cannot be uploaded due to security reasons.” Then follow the below steps:
1. Add this line to the wp-config.php file:
define( 'ALLOW_UNFILTERED_UPLOADS', true );
2. Upload all font files formats
3. Remove this line from wp-config.php file
Best Regards
Hello and congratulations for a great theme.
I’m trying to translate a string in the theme but still, I can’t find the way. I have been using the Poedit editor successfully for every other text. The one I’m interested in appears on the Categories grid. When I activate the Product Count, the word “products” appears when I hover on a category, accompanied by the number of the available products. The problem is I can’t find this word on the .po file. Can you please tell me how to translate this text? I’ve left an image here for you to see what I mean: https://ibb.co/4JyQbmK
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello Support,
How to add Tooltips on Pricing tables? Example: https://paste.pics/d414786ba7b0557649ba9ce41e42eae1
Please guide.
Regards,
Alex
Hello,
Sorry, but our pricing tables don’t have such an option. It is possible with additional code customization only but it is out of our theme support scope.
Kind Regards
Hello,
When products are added directly to the page via the products grid, discounts are displayed incorrectly even though the amount is displayed correctly -> https://prnt.sc/19fpbrm
How could this be solved? Thank you
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? Use the contact form on our profile page to send the message.
Thank you in advance
Hello, may I humbly suggest for the counter numbers for wishlist and cart to be nearer to the icon itself? For example:
.wd-header-cart.wd-design-5 .wd-cart-number{ top: 0px; right: -3px; }
.wd-tools-element .wd-tools-count{ top: 0px; right: -3px; }
Currently the counters are too far from the icons itself.. Thank you!
Hello,
When we add your code then icons would not be visible at all. Check this screenshot https://gyazo.com/bf88b946156054b4ff92ff556740de6e
Kind Regards
Hi, I think I know the cause.. It is because I am using a custom png image for the cart and wishlist icon. I would love to use svg or the built-in wishlist / cart icons. But can there be a couple more options / designs? (If I may suggest, the current default cart icon design does not look the best as the bag handle area has gaps which make it look complicated. A simpler design will be good).
Hello,
Thank you for the suggestion. We will consider this for our future updates.
Regards
Suggested feature: Simple custom badges / labels on product listings. Do you think it would be doable?
Hello,
Thank you for contacting us.
This option already exists in our theme https://xtemos.com/docs/woodmart/faq-guides/add-custom-labels/
Kind Regards
With the new wprocket delay javascript execution the images slider on mobile show below one another until user scroll then it collapses back into slider. Could you provide us with the code for the slider to exclude from delay javascript. Thx
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
Hi i turned it off until there is some kind of solution., but you can recreate by simply turn on delay javascript execution in Wprocket 3,9 (3.9.0.5.) Only mobile though.
There are a lot of different factors that might affect this. That is why it would be better to check on your website.
Kind Regards
Hi,
I have a Elementor widget which is POPUP. It creates a button which open a popup. I need to replace the button for an image.
I mean that when you click at the image the popup will be opened.
Is there a way to show this image with this widget?
If not possible, Should I use an IMAGE widget and create a popup link for this image? if so, How can get this?
Thanks.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello, how can I reduce the size or disable the mobile add too cart icon?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hello there, After Updating Theme I saw some errors in the Browser I added a screenshot There is also a favicon.ico 404 Error How Can I Fix It? Removed logo icon image add section for browser how can I add it in theme settings I will be glad if you help Wishing you a healthy day
https://imgyukle.com/i/J0lBG https://imgyukle.com/i/J08SfI Found To Add logo icon favicon for browser Other issues Continuing
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
You are welcome!
