485 comments found.
Hello, The 404 page not work. if I display a page that does not exist, the server error is displayed and not the 404 page
Can you help me ?
Thanks
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hey, for some reason I cannot use any contact forms with the latest version of the site? When I switch to a different theme it works straight away, I’m using contact form 7 but I’ve tried others and it’s the theme as when I disable all plugins but the form, no difference and also just works perfectly when I go to a standard theme. Is there a way to download. / install an older version of the theme? Thanks
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
- https://themeforest.net/item/renovate-construction-renovation-wordpress-theme/11789093/comments?page=17&filter=all#comment_21054685
- https://themeforest.net/item/renovate-construction-renovation-wordpress-theme/11789093/comments?page=14&filter=all#comment_18160438
Thanks
You can hide this button, solution provided here: https://support.quanticalabs.com/forum/topic/25146/service-subpages#post-125628 it is also possible to change its text with language file (under services plugin translation domain) or via shortcode parameter. If you need help with that, please create new topic on our Support Forum and our team will provide assistance.
That solved my problem! Thanks
I suggest you to add the options in the visual composer in next updates.
You’re welcome!
I’ve used this on one website. Looking to use it again. Can i customise the basic theme colours or is there only a few pre set ones?
You can set any custom color from color-picker as main theme color.
Hi,
I like to remove the price on the calculator page. How can i do that? And is it also possible that i receive only the asked price from the visitor and that the visitor receive a thanks email and that we will contact them.
How to fix this?
Thank you, Dave.
Hi,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi Guys, your theme inclides front-end JavaScript libraries with known security vulnerabilities. Do you plan on fixing this?
Hi,
Please send us details about them via contact form in our profile, we will send you a reply.
Hello, I have changed my layout from boxed to full width but now the header and footer don’t look right as there is a lot of padding around them. Can you tell me how I can make the header and footer stretched?
Hello,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Thank you. I have already registered an account but cannot see where I can create a new topic. Could you send me a link please?
Revolution Slider appears to be missing from your latest update file :/
You’re right, we’re sorry for that. We’ve just added theme update which is including missed plugin file.
So I updated the theme to work with the latest php and WP files and I have issues that I have to update. Why I do not have access to the support? I don’t need help, I just need to be able to look up some things. Like how to change the area behind the logo. I did that once but I didn’t had to make changes on the site for some time. Other themes let you read the forum info.
As your support period has expired, you can access support in read only mode. If you would like to create new ticket, you will need to renew your support period.
is this theme is best for my Interior design company ? because i install another theme so when i move on there is there any problem?
You may need to adjust your content after installing Renovate. You will need to check your pages one by one and take a look. Alternatively you can import Renovate theme demo content, so it will look like demo: https://quanticalabs.com/wp_themes/renovate/ and use it as base for your website, set your own texts and images.
Hi, I want to update Slider Revolution to the latest version 6.4.11, but the latest release with your theme was 6.3.5 in December 2020. Is version 6.4.11 compatible with Renovate theme 6.7, so I can go ahead and update?
Hi,
Yes, it should work without problems. We will include new version of Slider Revolution soon with next theme update.
Hi, I’ve recently updated this theme to version 6.7 and for some reason every time I save the Theme Options, it loses all the settings and goes back to default.
Hi,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hello. Where can I contact customer support?
Hello,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi, the theme it’s compatible with WP. 5.7.?
Thanks
Regards Davide
Hi,
Yes, it is.
Hello. Is it possible to display 4 Services in a row on the homepage?
https://themeforest.net/item/renovate-construction-renovation-wordpress-theme/11789093/comments?page=3&filter=all#comment_10870951How do I change default width for the service block?
Thanks
Hello,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hello, I am using your theme RENOVATE which i bought in 2019. The theme works great. Since May 2020 the cost calculator stopped working. Everything else works great. We changed everything, content, text, photos and we took down other thing we didn’t need. We just bought a new version 30 min ago and we would like to update the theme but we don’t want to lose any of our current content. How can we do that the easiest way? Please let us know, thank you in advance.
Hello,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi, Not sure if you’re aware but there are a number of depreciations in Renovate right now.
2021-02-25 16:11:16 jQuery.fn.mousedown() event shorthand is deprecated Theme: Renovate https://client-name.com/wp-content/themes/renovate/js/jquery.qtip.min.js https://client-name.com/
2021-02-25 16:11:17 jQuery.fn.hover() is deprecated Theme: Renovate https://client-name.com/wp-content/themes/renovate/js/main.js https://client-name.com/
2021-02-25 16:11:18 jQuery.fn.scroll() event shorthand is deprecated Theme: Renovate https://client-name.com/wp-content/themes/renovate/js/main.js https://client-name.com/
2021-02-25 16:11:19 jQuery.fn.bind() is deprecated Theme: Renovate https://client-name.com/wp-content/themes/renovate/js/jquery.qtip.min.js https://client-name.com/
2021-02-25 16:11:20 jQuery.fn.delegate() is deprecated Theme: Renovate https://client-name.com/wp-content/themes/renovate/js/jquery.qtip.min.js https://client-name.com/contact/
2021-02-25 16:11:21 jQuery.fn.bind() is deprecated Theme: Renovate https://client-name.com/wp-content/themes/renovate/js/jquery.prettyPhoto.js https://client-name.com/contact/
2021-02-25 16:13:07 jQuery.isFunction() is deprecated Theme: Renovate https://client-name.com/wp-content/themes/renovate/js/jquery.blockUI.min.js https://client-name.com/
2021-02-25 16:13:08 jQuery.isFunction() is deprecated Theme: Renovate https://client-name.com/wp-content/themes/renovate/js/jquery.ba-bbq.min.js https://client-name.com/
2021-02-25 16:13:10 jQuery.fn.unbind() is deprecated Theme: Renovate https://client-name.com/wp-content/themes/renovate/js/jquery.prettyPhoto.js
Hi,
Yes, we will update mentioned libraries once the newest version will be released. We also take a look into our js files. Thank you!
This theme seems not to work with yoast. Says duplicate meta description. Please help
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi again, I just left a message on the wrong template (I guess). So, after the latest update my contact form and calculator contact form aren’t working properly. I noticed that I’m receiving the emails but there is no “confirmation message” after you press “Submit now”. It looks like nothing happens and people will get frustrated like I did. Now I now is actually sending the messages but there is no way to know that. I’m guessing that this is a minor problem so, please drive me a little bit to fix it by myself as soon as possible, Thanks a lot.
Hi,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!