333 comments found.
Hi, in your demo I can see breadcrums above a single post. How do I enable this?
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
Share Counts disappeared
Hi, like user gasparlanca, I have also noticed that the SHARE COUNT is gone. In the Post Meta Settings, the option “share counts/views” is gone. Did you do this on purpose? I have already opened a support ticket, but I am not sure if the support is the right person to answer this. May the developers here can tell how to fix that as it appears that more users are having this issue. thanks!
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
Hi! I would like to create a webpage that displays two different languages at the same time. I would have no problem to translate pages or posts, but i would need a different header for each language too. Is that possible? Does your templeate allow any other way to create a multilanguage page? Thank You.
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
how to choose the default language of my theme (I want set up Arabic language), is that possible with this theme or not ?
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
Hello
I hope you will add places for ads between the paragraphs of the topic.
Hello,
Many thanks for your feature request and your purchase!
Hello,
I couldn’t stick a post to the top of my blog! when I do that from WordPress editor panel, the post keeps in its old place not on the top!... how to solve this issue please!?
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
Hi there. In the past few months the share buttons stopped showing the number of shares. For example this post (https://raquetc.com/2021/06/23/pedro-sousa-qualifica-se-para-os-jogos-olimpicos-de-toquio-e-cumpre-objetivo-de-carreira/) has already been shared at least 12 times on Facebook (https://www.facebook.com/raquetc/posts/4165766840186663) yet there are no shares visible in the website, while for older posts everything is okay: https://raquetc.com/2020/02/17/pedro-sousa-o-filho-do-cif-que-atingiu-o-pico-aos-30-e-tem-mais-historia-a-espera/
Can somebody please help me? Thanks!
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
How do I change color for each category?
Category 1 color X Category 2 color Y
etc
How do I style individual category pages? And images doesn’t work on the category pages of the site. chronicallies.com
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
Is it possible to change the table of contents from appearing open when loading a post? Looking to have the toc closed when opening a post and opened when a page user clicks. Thank you.
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
Dark mode does not work with Elementor, any workaround to this?
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
I am blocked from the support page. I’m getting this notification: “You are temporarily locked out. You have been temporarily locked out of this system. This means that you will not be able to log in for a while.” (Secondly, just to let you know, Elementor is making sites subject to brute force hacks, you may want to take it off your list of suggested plugins.)
Hello,
I’m sorry that you’ve been locked our by our firewall. But please don’t worry and try again in a while. If this doesn’t work, please try opening a ticket in private mode of your browser or try a different browser.
Thanks a lot for your purchase!
May I know how to remove the gap between the first content and the menu?
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
New issue, ticket #99808
Hello,
I can not get the theme-pages in Wordpress? I have installed and activated the theme but still nothing happens? Can you help me
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
Hi,
I’m using your custom blocks to display some news in my home page.
Some of my excepts have html code (
Some text
)In my home page, if want to display the post excertp the html tag appears.
How can I “sanitize” the HTML tags?
Thanks and regards!
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
Does this theme natively support Background click ads? Or if not would it work with an Ad plugin like Advanced ads?
Hello,
We haven’t tried Newsblock with this particular plugin, but I don’t see any reasons why it wouldn’t work.
Please let me know if you have other questions.
Thank you for your interest in our theme and looking forward to seeing you among our customers.
Thanks for the reply. It’s a very popular plugin so worth your team checking compatibility.
BTW 6 days to reply is not really a good look.
Many thanks for your feedback.
Comments and support requests are handled by different teams.
Hi,
How can I disable the autoplay youtube videos on post archives? I’ve 10 post with videos on the same page loading all of them.
Regards!
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
How to change related post to select from tags.
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
Hi, I am working on a news aggregator website that will be pulling news from external sources using RSS feed plugin. Can I achieve this with your theme?
Hello,
Yes, you may use a plugin for creating posts with Newsblock too.
Please let me know if you have other questions.
Thank you for your interest in our theme and looking forward to seeing you among our customers.
Hello
I have bought newsblock template and have been getting support from Ion. I have just to login to support to get an answer to my ticket and but I am locked out by wordfence.
Can you allow me access so that I can give him a temporary access to my website.
Hello,
Please try logging in in a few minutes.
Thanks for your purchase!
Hi, any way to have a sticky sidebar on home too?
Hello,
Yes, you may add a section with a sticky sidebar on the homepage too in Newsblock.
Please let me know if you have other questions.
Thank you for your interest in our theme and looking forward to seeing you among our customers.
