330 comments found.
Do you have updated youtube starters video, as its to old, and does not reflect akira v2.3.5 or PS1.7.7.7
Thank you for contacting!
There are currently no new updates to the video guide.
Once an update is available we will notify you by email.
Is it possible to use the “creativeelements” module
Our AxonCreator – Website Builder also works on Elementor and has the earliest updated Elementor widgets. You don’t need to use creativeelements module anymore.
In case you still want to use the module “creativeelements” you need to contact the module vendor for help.
Thank you!
what is the difference between AxonCreator – Website Builder and Elementor
Hi,
AxonCreator – Website Builder is a Prestashop module we created based on the open source code of Elementor from Github.
Elementor is also a WordPress-only plugin name.
Thanks!
Is this compatible with PS1.7.7.8 or even 1.7.8
Hi,
Akira is currently compatible with the latest stable version of Presatshop 1.7.7.7
Akira will also be compatible with future updates of Presatshop.
Thank you!
do you have a list of all modules included please
Hi,
Thank you for your interest!
This is the list of modules available when you buy Akira
1- AxonCreator – Website Builder (base on Elementor) 2- Revolution slider 6.2.21.8 3- Axon – Cookie Law notification 4- Axon – Megamenu 5- Axon – Next and previouse product link 6- Axon – Zoom 7- Axon – Shopping cart 8- Axon – Ajax Variant 9- Axon – Add This Button 10- Axon – Custom Tabs Product 11- Axon – Popup Newsletter 12- Axon – Product Compare 13- Axon – Product Reviews with upload image 14- Axon – Product tags 15- Axon – Product Videos 16- Axon – Search bar 17- Axon – Size guide chart 18- Axon – Social Button 19- Axon – Social Login 20- Axon – Special price countdown 21- Axon – Wishlist block
Hello, I bought Akira and when I installed it on Prestashop 1.7.7.5; I have a blank page. Can you help me?
Hi,
Thank you for using our theme!
Please submit a new ticket in our support service https://lightatendthemes.ticksy.com/
We will check and help you ASAP!
Hi, in the package that I have purchased is a very old dodumentation from V1.0 which is not matching at all anymore and not helpful. Furthermore, the elementor components have changed and there is no description how to install these modules. Also, PSD files are not included as described in the product description. Can you please provide the PSD’s and an updated documentation that is matching the product please ?
Thank you
Hi, Thank you for contact us! Please create a new ticket on the support page https://lightatendthemes.ticksy.com/, we will send you the necessary information.
I just recently Purchased a theme but nothing changing in frontend using elementor , Its getting saved in elementor but in frontend its always the same nothing change . No cache nothing
Hi,
Thank you for using our theme!
Please submit a new ticket in our support service https://lightatendthemes.ticksy.com/
We will check and help you ASAP!
Okay i just created the ticket if you can have a look thanks
Hello, I would like to know if the theme is compatible with the JA Marketplace module or the Marketplace Builder module? Thank you for your feedback.
Currently we have not tested this module compatibility with Akira theme.
Thank you for contacting us!
We have checked. The module is fully compatible with Akira.
Thank you!
i buy the theme but I have o problem with theme installation , error message “The theme could not be installed. The theme does not have a style.css file.”
Hi,
Thank you for contacting us!
Akira item is the theme of the Prestashop platform. Are you sure you have installed it correctly on the Prestashop platform?
Bonjour, je suis nouvel intervenant sur un site utilisant votre solution, la période de support étant arrivé à échéance j’ai malgré tout quelques soucis avec le thème, j’espère que vous pourrez répondre à ma sollicitation. Lorsque j’ajoute un produit au panier la pop-up ajax s’affiche et se retire très rapidement (moins de 2 secondes) avez vous la solution pour conserver l’apparition de cette pop-up jusqu’a sa fermeture ? Il s’agit du site www.stade-record.fr
Hi,
Sorry, you need to renew your support and create a new ticket on our support page https://lightatendthemes.ticksy.com. The technician will help you with this problem.
Here we can only answer questions about buying and selling products. We don’t have the technical team here to help you.
Thank you!
Great Theme and Superb Support by this team. Really helpfull.
I have 2 questions
1. In the new update of the Akira theme in the ZIPfile there is a another zipfile called “nrtelementor-1.1.3.zip” what should i do with that? should i upload it as a module or?
2. There is also an included “revsliderprestashop6.zip” file.. Do i need to install that or can i download directly from “Revolution” becouse i havea real license directly from them. SO should i use your version or can i install the oficiall from revolution?
Thank you again for this great theme.
Hi, You can see our guide for update here: https://lightatendthemes.ticksy.com/article/17119/ It contains all the information you need. Thank you for using our theme!
Thank you.
But again.. Question nr2.
What about revolition? Should i install your version or install the oficiall from Revolution?
If you already have your own Revolution 6 license you can use the vendor-provided module directly
Link from https://lightatendthemes.ticksy.com/article/17119/ not working (download elementor)
Thank you for contact us!
Please submit new tiket in our support service https://lightatendthemes.ticksy.com/
We will check and help you ASAP!
Sorry, my support expired but I want only update from 1.0 version. https://lightatendthemes.com/nrtelementor-1.1.3.zip this link not working too
For version 1.0 you cannot upgrade to versions 2.x
You need to completely remove Akira 1.0 before installing Akira 2.x
Thank you!
sorry, I have version 2.0 purchased in November 2020.
How to get this element or update?
Hi,
Please check our guide here: https://lightatendthemes.ticksy.com/article/17119/
Module Elementor 1.1.3 has been added to the package, please re-download it on Themeforest.
Thanks!
thanks, it’s possible to prevent clear old elementor data? after upgrade my homepage is empty
Sorry, we are not qualified to answer you here.
Please submit new tiket in our support service https://lightatendthemes.ticksy.com/
Technical staff will check and help you ASAP!
my support expired..
You need to renew your support plan to get help.
We are not knowledgeable enough to help you here.
Thank you!
Hello, I have a problem with this issue on the categories page, I cannot change the page or load more products, it remains loading in a bluque that does not end
Thank you for contact us!
Please submit new tiket in our support service https://lightatendthemes.ticksy.com/
We will check and help you ASAP!
hi Great theme! Do you know where i can find my axon licence key? Thanks!
Hi,
It is your purchase code here: https://themeforest.net/downloads
You can then activate all of Akira.
Thank you!
Hola.
¿Cómo realizo la instalación del Revolution Slider?Muchas Gracias.
Saludos.
Hi!
How do I install the Revolution Slider?
Thank you very much for your attention
Hi, Please submit new tiket in our support service https://lightatendthemes.ticksy.com/
We will check and help you ASAP!
Hello,
We really like the Akira theme.
1. Currently we have the store developed on Prestashop 1.7.6, in the compatibility section of the theme on themeforest is displayed as compatible only version 1.7.7. Doesn’t it work with 1.7.6?
2. Will you develop this theme for a longer period?
Thank you, Alin
Hi,
1. We have lower versions to be compatible with PS 1.7.6.x. Please create a new ticket on the support channel we will help you as soon as possible!
2. We will always update and develop the item in the future to match the trends and upgrades coming from Prestashop.
Thank you very much for your attention!
Hi there, Nice theme. Just a couple of pre-sale questions -
1. Is it possible to replace where the revolution slider is to a creative slider which I use?
2. I plan to use it on a temporary domain as we’re transferring the original domain name over from a different ecommerce platform/host. It will only ever be on one domain so it should be okay for the licence I think?
3. If the theme is really good, we plan to use it for another project which has different theme from here at the moment but find it inefficient. Is it easy to install your theme and replace it with that?
Many thanks, M
Thank you for interest!
1. You can place revolution anywhere on Elementor with widgets already available
2. The regular license only works on a single domain at the same time. However, there is a deactivate button available, you just need to press it before migrating to the new domain. You can then reactivate the license on the new domain.
3. Of course, you just need to install Akira and activate it to use. If there is any conflict with the old theme we will assist you right on the support page https://lightatendthemes.ticksy.com/
Hello, Is there an easy way to put the category description below the product list (instead of above?) Thanks
Hi, Please submit new tiket in our support service https://lightatendthemes.ticksy.com/
We will check and help you ASAP!
Hi, When installing the template, I get this error – “Cannot install module ps_mbo. The module is invalid and cannot be loaded.”
Hi, Please submit new ticket in our support service https://lightatendthemes.ticksy.com/ We will check and help you ASAP!
