131 comments found.
Can I get this theme in bootstrap
Hi,
This theme is already using Bootstrap a the main grid / CSS framework.
Does the theme have a Boxed option?
Hi,
This is not an option so far, but we can guide you to enable it without any problems, with just a few CSS rules.
You can contact us at https://modeltheme.ticksy.com/ (and ask how to make it – or let our agents add it for you) – without extra costs.
Regards!
Can it use as a multi vendor e-commerce website or only affiliate I want to buy this theme problem I want to use it as an multi vendor e-commerce website
Hi,
The theme is fully compatible with four marketplace plugins: WCFM, Dokan, WC Vendors and WCMp. You can use the theme as a marketplace without any issues (your vendors will be able to add both products and affiliate products, without limitations)
Best regards!
How do i make the template in style RTL?
Hi,
By default this theme is not RTL ready. We are working to release a new update to make it fully RTL. An estimate for this update will be ~1 month.
If you want this feature faster please contact us at https://modeltheme.com/theme-customization and will implement it via our theme customization service.
Hello – how soon will YITH WooCommerce Multi Vendor be supported?
Hi,
The theme itself is compatible with the YITH WooCommerce Multi Vendor plugin. In terms of styling, it will not 100% share the styling of the theme. This could be the single problem with it.
Let me know if you have any other questions. Regards!
Hola ! necesito crear una tienda de dropshipping , la pregunta es que si cambio los plugins el tema , el TEMA me trabaje BIEN o me puede dar algún tipo de problemas ? . me pueden pasar un enlace para que me comunique con soporte por favor . gracias
Hi,
There should be no problems with other plugins. We’ve used only WooCommerce functions and most probably there will be no issues with 3rd party plugins.
You can use this link to open a help ticket: https://modeltheme.ticksy.com/submit/#100017477
voy enviando 3 ticket y no tengo respuesta , otra forma de comunicarme con soporte ?
Hi,
Are you sure? I’ve replied to your tickets every time exactly on the same day, please check again the platform.
Ticket 1 -> https://modeltheme.ticksy.com/ticket/2810969/ Ticket 2 -> https://modeltheme.ticksy.com/ticket/2810003/ Ticket 3 -> https://modeltheme.ticksy.com/ticket/2806942/ Ticket 4 -> https://modeltheme.ticksy.com/ticket/2804277/Regards!
Theme looks good . From my observation the theme does not come with any affiliate plugin ?
Hello, an image of same size as other images renders differently when used as “Iffiliate Products Category Image”, please assist.
Hello and thank you for contacting us,
Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details as you can (including screenshots).
Regards!
tengo un problema con este TEMA . me sale un aviso que tengo que desactivar un plugins de multivendedor por que ya tiene otro en uso , siendo que todos los que tiene se instalaron con el TEMA . ojala me puedan ayudar con esto . gracias
Hello,
The message is recommending all the multivendor plugins that are compatible with our theme. Only active the one that you think it fits best with your requests.
Regards !
I see you put affiliate amazon ebay , but i dont see any feature such as import auto or api from amazon ebay , please advice more thank
We Need Fiverr Affilateeee
Hi and thanks for the suggestion. New demos are on the way.
We also noted this one and maybe a shortcode or a demo will be released in the future.
hi is there vendor registration option?
Hi,
The theme is compatible with 4 marketplace plugins:
WCFM Marketplace
Dokan Marketplace
WCMp Marketplace
WC Vendors
Use any of these to enable vendor registration.
could you please respond to my ticket.. Viewing Ticket: #08172 thanks in advance
Where are you opening these tickets? Non of the Ticket IDS are found in our platform.
Please, send me the link because I can’t find any tickets from this ID or from your account name.
That is NOT our website. If you purchased the theme from that site you got scammed. We only sell this theme on ThemeForest (Exclusively).
Our official support center is located at https://modeltheme.ticksy.com/
Hello. Can you informe when will be the next discount period of this theme? Thank you.
Hi there,
Most probably in 2 weeks from now, a new quick sale discount will be applied.
Thank you
I have problems when changing the product category image, it only works with the established ones, when selecting the new category it stops appearing
Hello and thank you for contacting us,
Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details you can (including screenshots).
We also require FTP + WP Admin credentials in order to investigate & fix any possible remote problem.
Regards! - ModelTheme
PRIVATE TICKET #2751410
Dear, I generated the ticket but you have not had a response?
Hello,
Please check again your open ticket for the support’s answer.
Regards
site customization not working, Theme color, logos sliders any customization i made doesn’t reflect at all can help …urgent please
kind regards
Hello and thank you for contacting us,
Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details you can (including screenshots).
We also require FTP + WP Admin credentials in order to investigate & fix any possible remote problem.
Regards! - ModelTheme
I HAVE SUBMITTED THE REQUEST SINCE BUT YOU HAVN’T RESPONDED YET!
Hi,
Please pass us your ticket ID. We can prioritize it for you.
Viewing Ticket: #08133
Hi,
We cannot track any ticket with this ID. Perhaps it is not the correct ID? You can take it from the link.
Take a look at this screen capture. We got no tickets from this account: https://prnt.sc/11g3zdl
If you opened help tickets from another account, please let me know
HERE IS THE NEW TICKET : new ticket #8172
STILL WAITING!!!
Take a look at this screen capture. We got no tickets from this account: https://prnt.sc/11g3zdl
If you opened help tickets from another account, please let me know
YES ITS FROM ANOTHER ACCOUNT PLEASE KINDLY HELP
We need to know the account and also the ticket ID, otherwise we cannot track it (your given ticket ID is not correct)
KINDLY ASWER MY QUESTION HERE PLEASE!
The header logo isn’t changing! what do i do ?
1. From the theme panel – header settings (if you changed from the theme panel and is still not changed).
What is the reason for not giving us the correct ticket ID?
HERE IS THE NEW TICKET NO. : new ticket #8172
Our only help desk is located at https://modeltheme.ticksy.com/
We still can’t find any tickets from you. This ticket ID does not exist.
Please, be sure that you open tickets only on the official support site: https://modeltheme.ticksy.com/
How do insert the affilate links in travel affilaite posts? https://iffiliate.modeltheme.com/travel-affiliate/walking-el-hierro-canary-islands/
Hi there,
Please take a look at this quick video tutorial in order to learn how to add that block inside blog posts or any other post type / page:
https://www.youtube.com/watch?v=jIfYTUVmk-wHello, does it Arabic supported ?
No RTL support at this moment. A new update is on the way. Most probably will also include RTL compatibility.
Are you able to show an example Amazon store set up using this theme? I’d like to see before considering purchasing
Hi,
Please let me know how are you planning to use the theme and we can show you some video tutorials on request.
Looking forward to your reply. MT
pre-purchase question – How does the the checkout work with Amazon or Ali Express? for example if i wanted to buy various items would it allow me to add to a cart and then checkout via amazon or Ali or does it just allow you buy as soon as you click on the product. whats the best process to make it more store like
Hi,
Being an affiliate theme, you have the possibility to add products with external links (to eBay / Amazon, etc…) These links will contain your affiliate link id and you will earn up extra cash from these sites. Basically the checkout will be made on Amazon/eBay.