3846 comments found.
Hello, I now that I don’t support, but I have important small issue, for some reason, now the feature image don’t show in pages and post, just show the default image, could you help me please.
https://www.pacificadvent.com/our-tours-panama-best-tours/Hi,
You can change it in: GoodLayers > General > Page Title Background and Blog Title Style.
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what is the correct values? https://snipboard.io/akhNBH.jpg / https://snipboard.io/eX2VDo.jpg (In this secction setup a fixed photo, I want the feature photo here, please
Hi,
For the page you must set the header background you want in: GoodLayers > General > Page Title Background.
For the post, please check my screenshot: https://imgur.com/JZYh3FM .
=======================
If you have further questions, please submit ticket in our support website. Our dev and supporters are only provide support in there, not here. 
However, unfortunately, we notice that your support has been expired. In this case, you won’t be able to create new tickets anymore. You can purchase support extension in item page. It will be on the right side : http://take.ms/8Q2Ly ( more info: https://help.market.envato.com/hc/en-us/articles/208191263-What-is-Item-Support- , https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support )
Please note that we no longer provide support via this channel anymore (Except bugs report.). It’s all will be conducted via support site only. Please also note that many old customers already renewed their support and we have to be fair with everyone by providing support via support site only.
Hope you understand this.
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is there any ecommerce setup available for the theme?
Hi,
You can use woocommerce with our theme but it just a shop and you can’t use it together with the tour master system.
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Hi!
I would like to buy this theme. But before, I want to ask … Does it support Elementor page builder? Can I create pages with Elementor?
Thank you!
Hi,
You can create pages with elementor but we don’t support elementor.
By the way, thank you for your interest 
.
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Hi team ! Since the last update, I get errors on the widgets. I can’t access or amend them. Is it something that has been already reported ?
Hi,
You have to update the theme and the GoodLayers core to latest version first.
To update the theme : https://goodlayers.ticksy.com/article/1893/ (Please make sure to update GoodLayers’ plugins as well.)
Hi ! Thank you for your answer. I actually have these errors since I updated to the latest version. All the plugins are updated as well and old versions deleted. I don’t understand what’s wrong.
Hi,
Please send your wp-login with website address so I can check it, my email: support.loc@goodlayers.com . Please include purchase code and this message so I can know who you are. Thank you so much.
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Hello I understand I can use : PayUmoney, 2Checkout, Network International Payment, Instamojo Payment Gateway
But I must purchase these plugins separately as there’re developed by third party author.
can you speficuty me a 2checkout plugin that can use with your system please.
I need to use 2checkout as payment getway
Hi,
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
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Dear
We are in procces of Seo, and we have created categories like this https://www.mountaintoursperu.com/tour-destination/lares-valley/
We are trying to add text on that category but when we publish doesn’t appear the content online. The category was created inside Destination of Tour section, here is a photo of the text added. https://ibb.co/G5zt6R8
Some one could help us to solve that problem, because we trying to add introduction text, like in this other web https://www.apus-peru.com/trek/salkantay
Thanks you so much for your help.
Hi,
You can enable it in: Tourmaster > General > Archive Page > Enable Archive Description.
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Hi
How can i get the slider for the museum
theme to work on the frontpage
Thanks
OK, i have fix it,
OK, i fix the banner but the meny is under the slider, how i changes that
Can you provide page url that having issue please?
Hi,
Did you setup the revolution slider on the Page Options > Header > Header Slider ( Above Navigation )? If it’s, please change it to none then check it again.
To setup revolution slider, please check my video here: https://www.youtube.com/watch?v=rIO8OQp_4Lw .
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OK, thanks for the info. It work now
It looks not right, can you check
Can you please send wp access + ftp access through the form in this page > http://themeforest.net/user/GoodLayers ?
Please also copy the message into the form as well so we can recognise your case. We will help inspecting directly.
Hi i would like to use the instalation service which is 50 USD of theme but my site is mostly completed i only want all the home pages to be uploaded as a sample page to my dashboard that will look exatclty the same looks like on the demo so i can duplicate or copy these sample pages for my self and make changes if i want so if its possible please let me know.
Sure, you can follow the tutorial here easily : https://www.youtube.com/watch?v=licSuqJVcto
this was not my question answer www.tourbookturkey.com my site is ready to use i need the main pages to be installed to dashboard as example pages can we do that we intallation service please
Hi,
You can load the demo home page again in Template tab: https://docs.goodlayers.com/page-builder-template/ .
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Thank you for you reply an details but i am not a new user of your theme .What i need is demo looking with all same details pictures etc. is there any service i can get for.
Kind Regards
Hi,
I’m a little confused, you meant you want to import the full demo to make it look like our main demo? You can just import it again in: GoodLayers > Getting Start / Import > Import Demo > Select the demo and click import button.
Docs: http://demo.goodlayers.com/document/traveltour/#import-demo .
If you need a freelancer to import the demo for you, please contact my email so I can suggest one for you: support.loc@goodlayers.com .
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Hello, is it possible to start using this theme as a Travel Website only with Destination information? and then add the tours / packages / offers?
Hi,
Yes, it’s possible, you can disable the booking form in specific tour as you wish.
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Hello, I think this topic is great! my question is: is it possible to add additional services to a hotel? for example: rent a car, transfer, dinner?
Hi,
First of all, thank you for your interest: you can add a tour service for hotel as you wish.
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Also Extras? (rent a car, dinners, packages)? It has a link with a demo example, thanks
Hi,
You can check how it work with this video: https://www.youtube.com/watch?v=yqLm78lzofU .
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hi. before I buy. I want to know that did travels fields can added by ourself. example. added ID address our phone. not just name or ms. and mrs.
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Please check your email, I’ve answered your question via your email now.
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receive your message. Thanks.
hi. I want to know that can it fit elementor? And can it translate other language
Hi,
1. You may use third party page builder plugin but note that most element in demo site will not show as it must be called by our page builder.. For example, blog layout, portfolio layout, column service, stunning text..
When you use page builder plugin, it will call its own element, layout.
2. Yes, you can use WPML for translation.
Cheers!
Can it use shortcode to embed?
Hi,
You can use the shortcodes from tour master plugin to embed tour posts, but we don’t provide support for any issues happen when you use with elementor.
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Hi. I want to know that ical is like Calendar? Can it show every travel journey on the fronted? And can ical show how many people join this travel journey and how many people can join? Thanks
And Do you have not only travel journey booking also in one travel can booking hotel?
Hi,
For the iCal: when you add booking from your calendar that sync iCal with the theme. From theme side, it will only block the booking from that date. It won’t add a new booking record, this is not possible.(Even other service like Airbnb can’t do this as well. They all only block booking date.)
If you place the ical url to google calendars, it’ll show which day the tour is booked on the calendar.
For the booking hotel: we have an option to book a hotel but it’s only basic, the theme main purpose is tour booking.
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ok. Thanks. And can I see hotel basic demo place? Thanks for your help.
Hi,
Sure, you can check it here: https://demo.goodlayers.com/traveltour/tour/switzerland-7-days-in-zurich-zermatt/ .
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hi. I see demo show Availability : Jan 16’ – Dec 16’, Can it show. Availability : Jan 16’ / Jan 18’ / Jan 22’. like I show each day?
Hi,
It’s text field for information so you can add it like you want.
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hi. I want to know that can we adding many hotel rooms in one journey and can it auto added price to cart and to buy ?
thanks for your answer.
Hi,
You can add many hotel rooms with the price as you wish but we don’t have a cart option, please note about it. You are only able to book one tour/room in a booking.
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so we can setting a tour and setting many hotel rooms with the many prices that system will In total let customer to booking. right?
Hi,
Yes, you can create many hotel rooms with difference price as you wish.
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hi. can we setting one journey but customer can choose many people in different rooms in different price to in total?
like picture link below
https://drive.google.com/file/d/1Bh1V68lTslchR8k8fXC8FzwwfHai16w5/view?usp=sharingHi,
Unfortunately, it’s not possible.
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Could you please make videos after you publish new demos and so. For example there how to set the grid3 styles in the home page of main demo4 and also in golf main page and museums home page that willl help a lot to all users i guess!
Hi,
I’ve answered your ticket, please check it.
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I don’t get when you put 5 payment methods and you know paymill and the rest methods are worthless. Everyone rely on paypal . How can I modify the theme to make it accept credit card via PayPal gateway… “accept credit cards via paypal”.
I don’t mind buying a plugin as long as I use paypal and it’s “accept credit cards” . Otherwise no point to buy traveltour theme while we can free plugins and build tours from scratch.
Hi,
I’ve answered your ticket, please check it.
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Hi guys. I’m looking to set up an informative website on different hiking paths. It’s not meant to be a e-commerce shop but to provide information to the community. I like this template, but would i be able to disable the ecommerce side bar on the tour pages? Thank you.
Hi,
Yes, you can do it in: Tour Settings > Tour Settings > Reservation bar > None.
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On the support page, where the purchase code should be indicated, I indicate the code, the reaction is negative, how can I contact you?
Hi,
Can you make sure that you use the code from here : http://support.goodlayers.com/purchasecode.png ?
Also, please make sure that you select the correct item from the list : https://take.ms/2X4G3
If still didn’t work, please send me the purchase code ( http://support.goodlayers.com/purchasecode.png ) via the form in our profile page. I’ll try checking on that for you.
Hi! im interested in this template. I’ve some questions: - Can it be automatically blocked the day after the current one to be able to take reservations at least one day in advance? - Can I choose between the possibility of booking a tour or just receiving inquiries for it? - Can i add tours without price?
Hi,
First of all, thank you very much for your interest .
1. You can block the day after the current one as you wish.
2. Yes, you can disable/enable the booking form and enquire form as you wish.
3. You can add tours without price.
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Thank you this theme, I love it. How can change Icons displaying in tour information. ex . in front of depature location we have a plane icon, I want to change it to a car icon.
Hi,
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
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Hi, I love the theme, considering to get it. I will need to have a website in three languages for which I can use WPML as I understood. My question, can I translate with that all things including the enquiry form fields? Also on a tour overview page it is possible to have a small mention of ‘Popular tour’ or ‘25% off’, etc. I guess the text can be edited free, can I translate such fields also with WPML? Thank you for your answers, it is important to be able to translate all fields fairly easily.
Hi,
Yes, you can translate every string with WPML, thank you for your interest by the way.
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Hi,
How can I edit the CF7 to be multi column? I’d like to use the form on a separate page with more fields. Thank you.
Kind regards
Nevermind, I found it in the documentation.
Hi, after update at last version I have this error in every “single tours page”:
Warning: Cannot modify header information – headers already sent by (output started at /home/customer/www/mysite/public_html/index.php:6) in /home/customer/www/mysite/public_html/wp-content/plugins/tourmaster/single/tour.php on line 12
Hi,
Sorry for the problem. Can you please also make sure that you also update Tour Master plugin as well?
unfortunaly also after update of Tour Master plugin the error remain
Hi,
After you updated the theme and still have issues, please make sure to follow this.
1. Make sure that you clear browser cache or test with another browser and see if the problem fixed or not.
2. Try to deactivate other plugins (except GoodLayers plugins). See if it’s fixed or not.
3. Go to theme options and click on ‘Save Changes’ button.
Let me know if this helps or not.
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Hi, I did everything you recommended but the error remains
Can you please send wp access + ftp access through the form in this page > http://themeforest.net/user/GoodLayers ?
Please also copy the message into the form as well so we can recognise your case. We will help inspecting directly.
I don’t can use that form because my period of support is over
I meant the form in this page https://themeforest.net/user/GoodLayers
not in our support website.
sent, thank you
