275 comments found.
Hello! How do I insert a shortcode into the body of a page? Elementor
Hi, you can use the Shortcode widget for that.
I tried. But after saving it is not displayed on the site.
Well, it depends on the plugin used to generate the shortcode. Maybe it’s a conflict or it’s not compatible. We can help you debug on our support forum, but we’ll need temporary access to your install: https://support.uicore.co/
It works! Thanks!
I havent added portfolio to my project, and I dont need it on my project. How to remove it from Sitemap XML? Otherrwie it is a big issue for SEO results and a conflict. I see Brisk settings there is portfolio section, but there is no way to exclude it.
Hi, it depends on what sitemap plugin you’re using. With Yoast, you can go to SEO – Search Appearance – Content Types and turn off Portfolio.
Thanks for a quick response. Worked
Sent an email
Got it, replied just now.
good
Thanks for pointing out, it’s fixed now.
Please upload the latest version files atfer you fixed . I will purchase it.
bug: edit page – layout – set the background color not work. https://tinyurl.com/yexnkves
Thanks. v.3.0.4 is now live with all bugs fixed.
I was looking at themes at sale today and i wish Brisk also had some sale discounts so that I could buy.
Hi, sorry, our discount ended on August 19th.
In the mobile version, if you add drop-down menus or a widget, then the height of the menu does not open in full size.
Hi, it works fine here. Can you share your website link to check?
How do I add my code to the header?
Hi, you can use this plugin: https://wordpress.org/plugins/insert-headers-and-footers/
I am facing the issue with elementor , when I try to edit it show this error The web page at https://creatrixe.com/stairwayconsulting/wp-admin/post.php?post=463&action=elementor might be temporarily down or it may have moved permanently to a new web address. ERR_HTTP2_PROTOCOL_ERROR
Hi, if you’re using any caching plugin or Jetpack, please disable it and try again. If it still doesn’t work, send us temporary access on your install and we’ll check: https://support.uicore.co/
Hello, I would like to report a bug on your recent version theme release that caused our menu widget (menu links) vanished. Please review and make corrections because I spend hours trying to fix, nothing. Thank you
Hi, sorry about that. It was an issue with animations, that is now fixed in 3.0.3 (available for update).
I updated to 3.0.3, still same. More bugs at your end
Try clearing cache and check again. If it’s still not working, send your website link on our support forum and we’ll check: https://support.uicore.co/
I checked in Firefox, it’s showing up properly. But MS Edge, (After cache is cleared) it’s not showing up. I’ll message you that site and get this sqaured away.
Hello… great theme! Seem to be having a problem saving theme options… it just hangs on saving. Any idea why this may be happening. I’ve already increased most variable. Thank you
Hi, your issue is being taken care of on our support forum.
Is this compatible with multisite? Thanks.
Hi, yes, theme is compatible with multisite.
That was quick – 2 minutes! I will get this, thanks
Добрый день. В каком шаблоне можно посмотреть примеры Mega Menu для редактирования в Theme Builder
Hello, there are no pre-made mega menu layouts available, but you can add any type of content using Elementor.
Hello, congratulations! Looks a nice theme!
A doubt: your theme and plugins are fully compatible with PHP 8?
Hi, thank you very much!
We’re running PHP 8 on our local machines and everything works fine. Code was also written for the latest versions, that’s why the minimum required PHP is 7.4.
Hi, is this theme wcag compliant with accessibility options?
Hi, there are no accessibility options available, and while most features are already implemented, theme is not 100% WCAG compliant.
Hi UiCore, how long does it take for support to answer tickets? Cheers.
Hi, we offer support Monday to Friday, 10am to 20pm GMT+2. During this schedule, response time is usually less than one hour.
Hi, any ETA for when RTL support is added?
Hi, we plan to release it in around 2 months.
Great, looking forward for it.
Hello, RTL update is now live!
Great. Where can I see an RTL demo?
There’s no dedicated demo, but we implemented all features required for RTL.
Raw theme. One thing you fix the other fall off.
Hi, the issue you mentioned is now fixed. Did you encounter any other problems?
Hello! I want to buy your theme, but the menu does not open in the mobile version (
Hi, can you please let me know which demo you’re checking?
Click the mobile menu it does not open (
https://brisk.uicore.co/social-media-marketing/Got it, thanks for noticing. Should be working fine now.
PS: Check in a private tab, to avoid cache.
Deleted cache, doesn’t work.
I’m checking on iPhone XS here and it works fine: https://uicore.d.pr/S4QXmv
Also tried on a Huawei Android and works fine too. What device are you using?
iphone 8 ios 12
Does it do the same on other demos? Try an incognito tab, see if anything changes.
Yes. Doesn’t work with incognito either.
on ios 14 opens below firmware does not work
Ok, fixed it. It was a jQuery error on ios12. Should work fine now.
One thing you fix the other fall off.
uicore-framework/includes/extra/class-theme-options.php on line 1060 Error
Error is now fixed in v.3.0.1
Your new version has UiCore Framework, Plugin error. Please check and update.
Hi, we don’t see this error on our end. We can help debug on our support page: https://support.uicore.co/help-center
