12893 comments found.
In “Ajax Product Tabs” please add support of Elementor Dynamic Tags for “Categories or tags” field so that we can choose things like “Current Catgory” or “Current Tag” when creating Custom Templates for product categories using Elementor.
This way the widget tab will only show the products of the current category.
(this actually is kinda critical, as currently we can’t use that very useful widget in Product Category templates)
Thanks
Hello,
Thank you for the feature request. We will consider it in our future updates.
Kind Regards
I created custom Archive Template using Elementor for Product Category.
The problem is, although the sidebar product filters are just fine, they are no longer AJAX. (although the theme is set to have AJAX and if I don’t use my custom template by elementor, the Ajax is working fine and filters work without reloading the page)
Does this mean the theme’s Ajax feature still doesn’t support Elementor’s Theme Builder? If yes, please fix this so that we can have Ajax filters even when using Elementor to create custom Product Category pages.
Thanks
Hello,
Filters AJAX function works on the shop and category pages only. Otherwise, it will just redirect you to the shop page with selected filters.
Regards
I’m also talking about category pages. (The only difference is I’m customizing the category using elementor.
If this is not supported yet, please add an elementor widget or something that helps us achieve this. The Ajax is very useful but as we’re creating custom designs for the categories, we don’t want to miss that in filters.
Thanks
Hi,
Currently, our custom AJAX works on the default WordPress shop page only. We will add our own shop page templates in the future that will support AJAX filters.
Kind Regards
Can I use any Woodmart template for a multivendor store? or only the “Multi-vendor store” template is correct for a multi-vendor store.
Hello,
You can use all Woodmart demos for your multi-vendor store.
Regards.
I’m trying to create a custom template for Product Category (using Elementor)
For the category, we added “Image for category heading” (which is added by woodmart)
In our template, we have a section, and for the background image of that section, using Dynamic Tag I’m trying to get that image, but I see no option for it. Is the theme supporting that area?
If not, do you have any plan to add support of using multiple stuff added by woodmart to elementor’s dynamic tags?
Thanks
I mean here: https://ibb.co/kKRcYnW
Hello,
Did you test how it works with default WordPress theme like twentysixteen?
Kind Regards
What do you mean? I’m talking about a feature in woodmart. How should I test a woodmart feature in wp default theme? (I don’t see that in default theme too)
If I didn’t explain it clearly, please let me know maybe I add more info to help you get the exact point.
Thanks
Our background image for the category is stored as a term (category) meta field. It seems like Elementor PRO doesn’t have an option to load dynamic data from WordPress term meta. You need to contact plugin developers for help on this matter.
Is there an option in the theme that I’m missing to automatically hide the sidebar when there is no widget in the sidebar of that page?
Some of our product categories don’t have widgets yet, but the page is still showing an empty sidebar, which doesn’t make any sense: https://ibb.co/pZnBwzhHello,
Sorry, but there is no such ability in our theme and WordPress in general. There is no conditional tag to identify the sidebar with all empty widgets, unfortunately.
Kind Regards
Last Update 23 August 21? Yet I do not see anything past 6.1.4 is this just some odd issue showing on right side of the Items Details here or because you are now running a sale and thus it seems like the theme was updated?
Hello,
Yes, we have updated the theme preview only. We haven’t updated our theme itself.
Kind Regards
Is this available in html version?
Hello,
Thank you for contacting us. Sorry, but we don’t have a separate HTML version for our theme. It is available for WordPress only.
Kind Regards
Thank you sir.
You are welcome.
Please improve the compatibility of the theme with the Litespeed cache plugin.
Specifically speaking, when ESI is enabled, some areas cache the data and show the wrong info to the users.
For example, in the header, where it says “Hello USERNAME”, it shows the wrong username.
For example we have a USER-A and USER-B. Sometimes, when the USER-B is logged in, he sees “Hello USER-A”, but when he clears the browser cache, it will be changed to “Hello USER-B”.
Better compatibility with the Litespeed cache plugin makes the theme even faster and more optimized for those who have LS server as well the as the cache plugin for it.
Thanks
Hello,
We tested this with our theme and works correctly. Please, test how it works the “my account” page with the default WordPress theme. There should be the same problem in this case.
Kind Regards
My account page is totally fine. Most places seem to work just fine.
Only the header’s account drop down where it says “Hello username” has that issue. At least that’s the only place where we saw this issue a few times so far. (and that only happens every now and then. my guess is it happens when the cache is expired or something)
For widgets and shortcodes Litespeed lets us add esi to it to avoide such issues, but for that part of the header we have no control to do such thing.
Here I mean: https://ibb.co/MMWZNRbIn this case, we recommend you disable this function for the my account element in the header and don’t display the username. Probably, there is no other fix for this.
Hello, Are all the items available in the demo menu accessible and configurable with elementor? Or are some of them only available with Visual composer WPbakery? Thanks
Hello,
Yes, all our demo versions are available both for Elementor and WPBakery page builder.
Kind Regards
Hi,
Can you help me with an issue with a website using your template? The client decided to move the website of hosting company, and right now the login isn’t working. Each time any customer try to login, it is redirected to the login page again.
https://vitalmais.pt/Thanks
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
Hi, I have changed the appearance->customize->woocommerce->product caltalog->Products per row->24 and also the same for theme settings->product archive->Products per page, but the results is always 4 products … of course there are more to display! Also, I cleaned all the caching services a lot of times (redis, opcache, wp rocket) ... any idea?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
We can´t pay by Credit Card, it shows only Paypal Option, any help ?
Hello,
You can use your credit card directly on PayPal. You don’t have to use your PayPal account.
Kind Regards
Hi, We need to have an account in Paypal when you do check out. [ We don’t use Paypal ] We can’t add a credit card in envato account.
Sorry, but we don’t manage payment options on ThemeForest. You can also try to use the Skrill payment method together with your credit card.
Hi a few question 1. where can I get free svg icons for categories ? 2. is it possible to customize the hover in categories and change the position of the text ? 3. im not seeing many section dividers as shown in the demo how can I fix this ? do i need to do anything to load all the theme features ?
Hello,
1. We download most of the SVG icons here https://www.flaticon.com/
2. Yes, you can customize it in PHP files but we don’t have an instruction for this. It is out of our theme support scope.
3. All section dividers should be available. Please, send us your admin access using the contact form on our profile page so we can check what is wrong.
Kind Regards
2. add the element in your future updates? its in your theme but not in the categories.
3. Will do.
2. Sorry, do you mean to add more options to the categories element in the future update?
Yes, can you add more options in your future updates?
also do you offer freelance work ?
Currently, we are not available for freelance work. We will consider this for our future updates.
Hi. Maybe I found a bug or so, for some reason in the footer via widgets Last posts don’t show on …/shop https://yadi.sk/i/rR6GBjlPA6FLOQ . On other pages, it’s ok, even on product ones. What is that could be? I use WOODMART Recent Posts, took it from default theme settings
Hello,
We have checked this on our side and it works correctly. Please, send us your admin access using the contact form on our profile page so we can check what is wrong.
Kind Regards
Hi. Sent you all login info via your profile page with other several questions. Thanks for the help
but I forgot to ask you in that message about how to enable font-awesome icons – in the manual, it’s so unclear how to make it works. On the oficial Fontawesome page they offer to place some <script> code to the page, but in your manual nothing about it. Or they have 3 different woff files, like fa-brands-400.woff, fa-regular-400.woff, fa-solid-900.woff, so have no clue what I should do with them
Hello,
Please Go to Theme Settings >> Performance >> Fonts & Icons >> Font Awesome Library >> Set it to always use.
Screenshot for Clarification: https://ibb.co/J3gzNHq
Regards.
I’ve tried that, it doesn’t work, please check by yourself when you advise something. Fontqawesome is broken, https://yadi.sk/i/mD6-a0pLgt8P7g , https://yadi.sk/i/f53uub12f_HRyg , and here is https://yadi.sk/i/Z6sEW4aSO8K92w just an empty space. And how to check the full list of icons that should be available in your theme (when I click on font awesome title in menu editor – nothing happens or it shouldn’t)?
Hello,
Font Awesome has a separate font for the “Brands” icons. You need to specify the additional class name “fab” as shown on the screenshot https://prnt.sc/1qsci9j
Kind Regards
Hi, could you let me know if GreenSock JS@2.1.3 is related to your theme? If so, I would just like to know why it is out of date. This generates large vulnerabilities according to the following website: https://snyk.io/vuln/npm:gsap?lh=2.1.3&utm_source=lighthouse&utm_medium=ref&utm_campaign=audit
Hello,
Yes, this library is loaded on the website only when the portfolio parallax option is enabled. We were not able to update it since the script for the portfolio doesn’t support the latest TweenMax version. But we will rewrite our portfolio parallax effect in the next update and fix this library too.
Kind Regards
Is there any snippet to hide “out of stock” products from the list of products in Ajax Products Tabs widget? (we don’t want to use WooCommerce’s global option to hide “out of stock” from our shop. We want to show them ieverywhere, except where we use Ajax Products Tabs widget by Woodmart.)
A snippet would be great, but editing a theme file, or even something to use in “Order By -> Meta Value” would help as well. What matters is to hide the “out of stock” products from that widget, either be globally for that widget, or per widget.
Thanks
Hello,
Sorry, but we don’t have a snippet for this. Currently, it is possible with the global option only.
Kind Regards
Please add “In your cart” and “In your wishlist” as additional Data Sources.
Showing a list of products in user’s wishlist and cart, beautifully like the way Ajax Products Tabs is showing, will increase the chance to recover abandoned carts as well as reminding customers about their wishlisted products to push them to make the purchase.
Hello,
Thank you for your suggestion. We will consider this for our future updates.
Kind Regards
Woodmart is not working with elementor version on PHP 7.4 , i found in order to let this php version working i have to deactivate elementor, please look into it
Hello,
We have tested our theme with PHP 7.4 and it works correctly. Could you please send us a screenshot of the error that you see with PHP 7.4?
Kind Regards
sure, with PHP7.1 works pretty good, but when i change to PHP7.4 looks like this immediately, all pages looks like this https://snipboard.io/nO1kf2.jpg , but i notice i still having access to the wp-admin, i already disable elementor and try with a modification-free woodmart installation and the problem seems to be of something about the theme
Please, send us your admin access using the contact form on our profile page so we can check the error. Also, keep all the third-party plugins deactivated.
I have code, whats wrong ?
Hello,
Please, send us the purchase code using the contact form on our profile page so we can check and help you.
Kind Regards
The purchase code is invalid. Where can I get my purchase code?
Hello,
Please, send us the purchase code using the contact form on our profile page so we can check and help you.
Kind Regards
