437 comments found.
Hi!,
I’m having problem to import demo data, its asking to upload WXR (.xml) file, how to I get this file, I have already check in the theme folder but did not find the required file. So please help to upload/import demo data.
Awaiting for you reply.
Thanks & Regards, Abdul Sadeq Khan
Hi could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our suppor team will check and help you asap! Thanks!
Hi dear, I purchased this theme for a project which is not valid now and shut down. (it’s working for 2 weeks only) I need to register my theme for another domain
Thank you
Hi could you open a ticket https://bearsthemes.ticksy.com/ so our support team will check and help you asap! Thanks!
Hello Support,
we are using the “Header One Page”-Header in the theme options, with a sticky header, but now if i navigate the one page, the anchor of my navigation is under the sticky header. What can i do that if i can click one the navigation item, it scroll to the part of page that i can read the headline of the part.
thanks
hauke löns
Hauke LönsSoftware Entwickler
mobivention GmbH
Niederlassung Stuttgart: Talstrasse 41, 70188 Stuttgart Fon: 0711-464646 Web: https://mobivention.com
Sitz der Gesellschaft: Gottfried-Hagen-Str. 24, 51105 Köln, Mail: info@mobivention.com Amtsgericht Köln HRB 51243, USt-ID: DE227435786, Geschäftsführer: Dr. Hubert Weid
Hi could you open a ticket https://bearsthemes.ticksy.com/ so our support team will check and help you asap! Thanks!
Hello
The license for only one website or we could use it for our both sites ?
Hi bro, once regular licence just use for 1 website domain. Thank you!
Hello. I’m trying to activate/register the theme on wordpress. However, it keeps giving a “invalid purchase” code response. This is the same purchase code copied from the license certificate. Please assist.
Hi could you open a ticket https://bearsthemes.ticksy.com/ so our support team will check and help you asap! Thanks!
Good day every one here, am only asking how do i get access to premium plugins .
Hi, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! Thanks!
hi I want to extend my themes support. Kindly provide the discount and let me know the discounted price.
Hi sorry discount price support from themeforest.net. Current we have not option to do. Thank you!
Hi, the version 2.0 compatible with wordpress 5.7?
Hi, The theme is compatible with all versions of wordpress . Thank you!
Hi, I have modified the page built with wp bakery builder and when I am trying to save the page as a template that option is not enabled. How can I save a page as template and later import it in a different page?
Hi, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! Thanks!
Hello Support,
i wanna make some changes in the theme, so i uploaded and activated the doyle child theme. But then all my footer widget got lost, what can i do to use the child theme and the footer widgets.
thank you in advance
hauke löns
Hi, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! Thanks!
Hello Support,
the Doyle theme ships with WPBackery 6.1 is there a possibilty to upgrade to current WPBackery Version? The background is we are looking vor a possibilty to gif links an alt tag, which is not possible with the current WPBackery.
thank you in advance
hauke löns
Hi, We include the link to download the latest version of the plugin below. – https://drive.google.com/drive/u/2/folders/1YzqsvD0snN32q96xlgsIyDNriaEachcF Thank you!
Thank you!
Hello
when I try to activate the theme on ronny.edizeka.be it says its already activated on my verhuisfirmaaalst.be website but that cant be true because I deleted everything there from your theme can you check in your system please
on verhuisfirma aalst website https://prnt.sc/10ctj7m on the new website https://prnt.sc/10ctjqk
Hi, Could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and get back to you asap! THanks!
I cant because I get this https://prnt.sc/10cyiug
We see your support has expired. According to Themeforest’s guidelines, when your support expires, you must purchase a new support package. Then you reopen the ticket. Our support team will check and solve the problem for you .
This has nothing to do with support I already bought the theme but I can’t use it because it’s bugged and says it’s being active on another website .
I’m getting an invalid purchase code error?
Hi, we just back from holiday, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! Thanks!
Hello,
I know my support has expired and the website was really done long time ago however I need to change something quick in the blog detail page and couldn’t find how to have the sidebar to the right. (now it is on the left)
I appreciate your reply! Thank you!
Oh I found it already, thx
Dear Support, I have already buy the doyle themes, in the folder I have see the wpbakery license but I don’t know when I have to put the license code, cause when I open the wpcakery the system directs me to the wpbakery site and the info show always not available license. Please help me thank you
Hi, We include the link to download the latest version of the plugin below. – https://drive.google.com/drive/u/2/folders/1YzqsvD0snN32q96xlgsIyDNriaEachcF Thank you!
Dear Sir,
I want to ask about your themes, I have already download the themes but I cannot get the themes default in my wordpress. Please help. Thank you.
Dear Sir I buy the doyle themes, after I install the plugin I canno tget the themes sample that I can customize, Please help. Thank you
Hi, Could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! Thanks!
Already check and ok sir thank you
Hi purchase code for this theme is not working.
after insert purchase code and save, Something went wrong on get purchase information: cURL error 6: Could not resolve host: api.beplusthemes.com
Please help.
Hi, We see you are using an old version of the Theme. Please download the new version of the Theme and update the new version for your website. Thank you!
What is the current version? 2.0 ?
Yeb , it is
thank you
Hello, I purchase Doyle Them in a month if March, But now I am not able to Edit some features. spacely Team feature I am not able to edit anything in that page. please visit https://www.ro-bas.com/team/sathish-sonar/ in this page I want to edit Email id but not able to edit. So please resolve this issue or let me know how to edit. thanks
Purchase code: 5d6a31ed-e92f-42f6-abba-486a2720e293
Hi, contact us by mail: sp.bearsthemes@gmail.com
Hello I purchase Doyle Them in month if March, But now i am not able to Edit some features. spacely Team feature i am not able edit anything in that page. please visit https://www.ro-bas.com/team/sathish-sonar/ in this page i want to edit Email id but not able to edit. So please resolve this issue or let me know ow to edit. thanks
Hi Could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, so our support team can check and help you now! Thank you!