430 comments found.
The theme Framework is outdated and works only under the expired PHP 7.4!!! Which causes lots of security issues! It’s the second time that I’m asking you to update the theme. There won’t be any third!!
Hi, The Doyle theme is compatible with all PHP versions. If you have any problems, Please open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you soon! Thank you!
Hi, i can’t open a ticket due to the epiration of my licence. Please give an option to kantakt you over mail, it is very urgent because the site is loading youtube, allthough I don’t have any videos in use, over Unyson framework and sets a sitewide cookie that I wasn’t aware of. This causes a major GDPR issue.
Hi, Please contact us via email: sp.bearsthemes@gmail.com Thanks.
Hello everyone, unfortunately I can’t enter my purchase code, when I enter it says Invalid purchase code, although I bought it and have my license code.
Can you please help me.
Thanks in advance. Kind regards
Hi, Please open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you soon! Thank you!
my License for Support has expired, unfortunately I can’t open a ticket, how can I proceed, do I have to buy new support just because my purchase code doesn’t work?
Hi, Your support expired a long time ago. From 1/2020. Buy a new support package and open a ticket here https://bearsthemes.ticksy.com/. Include your website information attached to the ticket. We will check and solve the problem for you Thanks.
My essential grid will show featured images when I preview the page but does not display the image when the page loads directly.
Hi, Please open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you soon! Thank you!
Hi again,
How can I add a section with two columns? one image and one text on the right of it?
Hi, Please open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you soon! Thank you!
Hello!
I have purchased and installed, and have this fatal error:
Fatal error: Array and string offset access syntax with curly braces is no longer supported in /homepages/35/d772244110/htdocs/clickandbuilds/KnB919015/wp-content/themes/doyle/framework/inc/lessc.inc.php on line 751
I don’t know how to solve it!
Please, help
Hi could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you soon! Thank you!
The theme is outdated! Theme Framework doesn’t work with PHP 8.0! Could you please update the Theme? Thanks
Hi, We see that your support expired a long time ago. From 2018. Please contact us by mail: sp.bearsthemes@gmail.com Thanks.
Hi and thanks for your feedback. Please don’t get me wrong, I don’t need support but an update for the outdated theme that was last updated 10 Months ago.
Hi, I bought the theme in September 2022. I have some questions hope you can help me.
1. The length of the price table is the same when I use a computer device, but it is a different length when I use an iPad. Can the price table support RWD? If yes, what should I do?
2. How can I change the article layout (post)? When I access a single article, the sidebar is on the left-hand side, but I hope it can be on the right-hand side. And when I use mobile to view the article, the sidebar’s content is always on the top of the page. It isn’t easy to read the article. I want to move it to the bottom of the page.
3. How can I change the article’s typography (text size of the body)? I have tried to customize it with WordPress, but the text size can only change on the page, not work in the article.
Thank you for your support.
Hi, Please open a ticket here https://bearsthemes.ticksy.com/. Our support team will check and solve the problem for you. Thanks.
I have clicked the link above, but I still don’t know how to get the answer.
Hi, 1. We see this as a common problem. When the screen is smaller, the height of the pricing table will change to meet the display on that screen. Can’t open the ticket? Please contact us by email. We will check again: sp.bearsthemes@gmail.com 2. Please change the position of the sidebar here. – https://prnt.sc/cgFv-YMVtil1 – https://prnt.sc/bXXtuSxpqKnG – https://prnt.sc/9bneWAcCWWia 3. Please change the font here. – https://prnt.sc/G49_MI3SbU15 – https://prnt.sc/VC4air_6e4cj Thanks.
hi! i have a question about pricing table. how can we do and make all the pricing plan link to an url?
Hi, We see your support has expired. Please contact us by email sp.bearsthemes@gmail.com. We will check and guide you to solve the problem. Thanks.
i have purchase Doyle wordpress theme, but did not received update for wp-bakery page buider. can you help me out with the update issue.
Hi, Please go to the link below and download the new plugin for your website. – https://drive.google.com/drive/u/0/folders/1YzqsvD0snN32q96xlgsIyDNriaEachcF Thanks.
Hello – we have several websites with Doyle theme active. We have a website on drugtestingconsultant.com which has a woo commerce store set up but not yet finished and not intended to be a live store. A user has located one of our product pages and paid for some product – I think the money may have gone to Bearsthemes. This happened on 27 June 2021 also when we tested the payment gateway – I did not worry about those payments as they were smaller and my own money. This time a customer has paid for the products and we have not received the money – please assist
Hi, We find this unlikely. because when users buy goods on your website, you have to set up a payment gateway and add your account to that payment gateway to be able to buy goods on your website and this we cannot set up instead. you are. But please open a ticket here https://bearsthemes.ticksy.com. We will check and guide you to solve the problem. Thanks.
Hi thanks for the fast reply – I cannot add ticket as it says codes are wrong. We have several codes none work ?
Please contact us via this mail. sp.bearsthemes@gmail.com
Hello please check your junk email as I have sent the email yesterday
Hello, help me please. I put your purchased template. Installation goes fine, no errors. But after completing the page with sample data from the module (demo content install), the page stops working.
https://evenart.plPlease help p.s. Wordpres version 5.8.4
Hi, Please open a ticket here https://bearsthemes.ticksy.com/. Our support team will check and solve the problem for you. Thanks.
hello! i noticed that header at mobile is not sticky. why is that?
Hi, We can see that you may not have the correct settings. Please open a ticket here https://bearsthemes.ticksy.com/. Our support team will check and solve the problem for you. Thanks.
Hello, I purchased your Doyle WordPress theme in 2020, but due to financial crises I couldn’t renew the domain last year and got expired. I just got a new domain but my purchased code wont work, it kept referencing my old domain which I no longer have access to.
How can I transfer my purchase to my new domain?
Thank you always.
Hi, Please open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and get back to you soon! Thanks.
I can’t send a ticket because of this “Sorry, support for this Envato Market purchase code has expired. You will need to extend support or purchase a new license.”
All i want is how to activate the purchase code on my new domain.
Please contact us via this mail. sp.bearsthemes@gmail.com
I have contact you via the email but its been three days now but no response. All i need is a domain switch, my end product remain the same.
Hi, We have discussed with you via mail. Please check your mail. Thanks.
hello sirs! great job! is it possible to make the width of the footer columns equal?
Hi, Yes. Of course you can do this. Please set up here. – https://prnt.sc/QtB80dAZArZg – https://prnt.sc/wh9kPDFm8c2o If the issue is not resolved, please open it here https://bearsthemes.ticksy.com/ with info your site, our support team will check and get back to you soon! Thanks.
perfect! thank you!
Hi! I want to move my site to another domain. The old site has been completely removed. And now I don’t have access to it at all. I’m trying to insert a license into a new site. But it still gives me an error “This product is in use on another domain”. How can I fix this?
Hi, please email to us: sp.bearsthemes@gmail.com Thanks!
Hi, in Italy the privacy protection law obliges us to ask for cookie consent. I cannot delete the cookies installed automatically by the Doyle theme, can you help me please? Thank you
Hi, Currently Theme doyle does not use cookies associated with Theme. Have you checked to see if there is a cookie plugin? If so, please disable the cookies plugin that you don’t use. Thanks.
again well done! is it possible to place some elements at sticky menu for examlple a button next to the menu
Hi, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and get back to you soon!
hello. nice work! Template Library and Redux Framework gives critical error with php 8 settings. it works only in php 7.4 version. what can we do about this problem?
Hi, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and get back to you soon!
Hi, I have updated the Slider Revolution plugin but it no longer accepts the license key. It seems your extended license is no longer working! Do we have to buy the plugin by subscription?
Hi,
When you purchase Doyle theme. You can use Slider Revolution not need license code. Because we are purchased Extend License for this plugin. When need last version, just talk with us, we will send to you last version via ticket. and support around element on our theme. Hope it is clear ! And Please go to the link below and download the latest version of the plugin. then update the plugin to the latest version. – https://drive.google.com/drive/u/0/folders/1YzqsvD0snN32q96xlgsIyDNriaEachcF Thanks.
Hi Support
Good afternoon there.
We are facing some issues with the Doyle theme I have purchased. The problems are as follows.
1. Always prompting an error “500 server error” message while uploading images or selecting any images for any elements. e.g. setting up a background image for a section, selecting some images for a gallery and selecting an image for a fancy box image icon, etc. 2. I cannot able to customize the footer. 3. When I select, an error showing “editor has encountered an unexpected error”
I can’t continue developing my site unless those issues are fixed. Kindly support me at the earliest to solve all the above problems.
I will provide you with the wp-admin details, once your support and contact are confirmed.
Kind regards Banniyas Chand business@ibscreative.com +971 522 633 211Hi, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and get back to you asap! Thanks!
I have opened a ticket from yesterday itself. Kindly check it and response at the earliest. Ticket No: #2969087
Hi, Sorry for this delay. We discussed it with you in the ticket. Please check the ticket. Thanks.