Discussion on eCademy - Education LMS & Online Coaching Courses WordPress Theme

Discussion on eCademy - Education LMS & Online Coaching Courses WordPress Theme

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When I try to enter into a course (every course on my site), the start button (“Empezar Ahora”) hides but nothing happens, as you can see in this images:

https://imgur.com/a/auM73U4

The same button works perfect when I switch other theme. Can you help me ?

https://www.didacticplace.com/curso/categorias-gramaticales-para-la-ensenanza-del-espanol-primaria
onixm

onixm Author Team

Thanks for your email! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.

EnvyTheme Support System: https://support.envytheme.com/

Best Regards

Please check the image:

https://imgur.com/a/DVt5exK

I want to login as Student, Teacher and Admin. Want to check the dashboard & everything. But demo credentials are not provided. Please provide me.

Yea. I need admin demo credentials to check the dashboard option, UI, etc. If not then share the screenshots or pdf. Otherwise how can I can check what functionality you are providing. Thanks

I had checked the user dashboard in mobile but found many issues

1) Login and Register Card not looking properly https://imgur.com/JwSgj4a https://imgur.com/kukckku 2) Certificate is not visible https://imgur.com/wCqeo1 3) Enrollment panel unable to scroll to right https://imgur.com/B3hHEr2 4) Rating stars are not visible https://imgur.com/7fpceC6

These all I found at first look. Any clarifications ?

Thanks.

onixm

onixm Author Team

Thanks for the patience! Please consider checking now we have released an update and covered the above inconsistencies.

Regards

I bought the eCademy theme a year ago, and I notice that the new updates require the Tutor LMS plugin, however it causes this error on my site: https://imgur.com/a/MI4T69r

onixm

onixm Author Team

Thanks for the message! Please make sure you are using anyone LMS plugin i.e. LearnPress/Tutor LMS/LearnDash.

Also, make sure using the theme updated version it might help you to resolve this.

Feel free to submit a ticket on the EnvyTheme Support System if you have any other queries so our support team will process your ticket.

EnvyTheme Support System: https://support.envytheme.com/

Best Regards

I have Version: 4.9.2 and it gives me the error Warning: call_user_func_array () expects parameter 1 to be a valid callback, class ‘ECA_Woo_Payment’ does not have a method ‘add_to_cart’ in / home / ganeshayogaecuad / public_html / wp-includes / class-wp-hook.php on line 303

xlatan

xlatan Author Team

Thanks for the message! Please submit a ticket on the EnvyThemeSupport System so our support team will process your ticket.

EnvyTheme Support System: https://support.envytheme.com/

Best Regards

I need for you to quickly answer the 4 questions that I have posted above. You asked me to use your ticket system but I can not submit a ticket because I can not enter my purchase code because the field is disabled for whatever reason. I do not have time to wait another 24 hours for my questions to be answered. Please be professional and work the bugs out of your $h*t before you put it out there on the internet for people to use. This includes your themes and your support ticket system. Its very frustrating to your customers when they pay for something only to find out that its buggy AF. See screenshot of the disabled field which is preventing me from submitting a ticket… https://snipboard.io/cBWhj3.jpg Your theme is great, minus a few small bugs.

onixm

onixm Author Team

Apologies! We are quiet not sure what actually happening there as people are submitting tickets randomly without any problems.

Please double check if you are doing everything properly.

Also your marked queries aren’t anyone is a bug try clearing your server cache as you are using caching plugin it might help you to resolve this.

To disable allow notification popup please check browser settings it is not related to the theme coding.

Regards

Why I’m not seeing Course Duration, Course Access or Course Effort on the course page when it is set on the backend…I’m feeling that you have a few bugs in this theme that I wish you would fix immediately. See… https://snipboard.io/qhpTMx.jpg and https://snipboard.io/83C6uU.jpg

onixm

onixm Author Team

Apologies! We only provide support through our support system please submit a ticket there.

Regards

What if I want a different color for “Overview” text instead of yellow color… https://snipboard.io/s0PT1O.jpg

Please tell me where is the setting to disable this notification… https://snipboard.io/dMjE4K.jpg

Why I put “Enroll Now” in the backend but it not override the “Buy Now” text on the front end? See my screenshots… https://snipboard.io/B8yfw0.jpg and https://snipboard.io/3sPS1O.jpg I already cleared my cache so I know its not cache issue.

Why the hell you stupid people hide the documentation for the damn theme????? I installed the theme, which by the way, has bugs with the plugin installer if the child theme is active; and afterwards I look everywhere and can not find your documentation. Why on earth you did not include it in the codecanyon zip file along with the child and license? Why on earth you did not put a prominent link to the documentation in the area of the other theme links? Its as if you enjoy frustrating your customers!!! Now I have to wait 24 hours for your reply before I can continue work with this theme!!!!!!!!!

xlatan

xlatan Author Team

Thanks for the message!

Here is the doc eCademy – Theme Documentation https://docs.envytheme.com/docs/ecademy-theme-documentation/

Please feel free to submit a ticket on the EnvyTheme Support System so our support team will process your ticket.

EnvyTheme Support System: https://support.envytheme.com/

Best Regards

Thanx for quick reply :)

When i updated the last update of learn press everything broke. Please help, i bought the theme last year and now is not working.

onixm

onixm Author Team

Thanks for the message! Please submit a ticket on the EnvyThemeSupport System so our support team will process your ticket.

EnvyTheme Support System: https://support.envytheme.com/

Best Regards

Any way I can log into the admin panel before I buy? Will all orders appear on the orders page at the link below regardless of whether its a book product or a course? https://themes.envytheme.com/ecademy/profile/ecademy-Instructor/orders/ Can I use my own image for the page loader? Can I easily disable the cursor thingy? Do you have the eCademy app for Android AND iOS? Is there a dark theme for eCademy? Please answer all questions as I am considering buying now.

xlatan

xlatan Author Team

Thank for the message! Please find the answers below-

- Here is the demo account link https://themes.envytheme.com/ecademy/demo-accounts/

- Yes, You can use own image for preloader - Yes, It’s possible to disable cursor thing from the dashboard. - Yes, here is the app link https://1.envato.market/e4RZeX - It’s possible to customize the theme color from the dashboard.

Feel free to ask if you have any questions.

Regards

Hi,

I have bought this and used this but now I will like to change the shop page column with sidebar from 2 column (default with sidebar) to 3 column.

Kindly assist. My support just expired a month ago but i hope this simple question can be answered. Tqvm much

Hello, would be nice if you could allow Envato market for the update of the theme. It allows us to do the update easily and also , we do not need to check here if the theme was update Regards

onixm

onixm Author Team

Thanks for the message! We will try to cover this in our upcoming updates.

Regards

Hello!

I would like to create online fitness courses with the theme, my question is, can I use the theme to organize the purchased courses into a calendar?

For example: if you buy a course, it should appear in the calendar that you have to complete it every other day.

I suppose this can only be implemented with a third party plugin, that’s what I was looking at:

Can it work? https://immerseus.com/calendar-plugin-for-learndash/

Thanks in advance!

onixm

onixm Author Team

Thanks for the message! The item is compatible with LearnDash so you can do that by your mentioned add-ons.

Feel free to ask if you have any questions.

Regards

Hello,

I saw you provide Learndash LMS.

1- Can the instructor create their courses on the front end of your theme or do they need to do that on the backend?

2- If they need to do that on the backend, what is WP role do they need?

3- Can I hide all other items in the backend menu so they can create courses only without permissions on the whole site.

onixm

onixm Author Team

Thanks for the message! For the LearnDash instructor role you need to buy a third party addon please consider checking all available controls from here https://wisdmlabs.com/instructor-role-extension-for-learndash/?ref=7

Regards

This version is creating issue with Learnpress Latest Update 4.1.2. Course pages show only one course. But Downgrading 4.1.1 everything seem ok. is anythinsg should done ?

xlatan

xlatan Author Team

Thanks for the message! Please submit a ticket on the EnvyThemeSupport System so our support team will process your ticket.

EnvyTheme Support System: https://support.envytheme.com/

Best Regards

Backup & Demo Content fail => Cannot create temporary directory

onixm

onixm Author Team

Thanks for your email! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.

EnvyTheme Support System: https://support.envytheme.com/

Best Regards

Hi I have purchased this theme from the link given at https://themes.envytheme.com/ecademy/online-training-school/ which redirected to themeforest here assuming that I will be able to replicate the theme but there is no import data at all. How do we get the data? Why is it not with the theme? Where do I contact for any support?

onixm

onixm Author Team

Thanks for your email! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.

EnvyTheme Support System: https://support.envytheme.com/

Best Regards

I bought your few months ago, I am facing a huge problem. When my students try to buy a theme then they don’t find any options for sign up. The only options we can see sign in and forgot password?? How can I add the signup options on checkout page? Please check the attachment. http://i.prntscr.com/rruIR8W6Qme3D3x98xlIHQ.png

I don’t have the support validity. But I bought the theme and I have the purchase code. Which I can show you

If you help me to find out this problem that would be really great for me.

onixm

onixm Author Team

Thanks for your email! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.

EnvyTheme Support System: https://support.envytheme.com/

Best Regards

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