663 comments found.
Hi I’m looking at changing our job-board platform and wanted to understand the different with Superio & CareerUp Job Board WordPress Theme can you please help, and also can any of these jobs import jobs from CSV files and the load speed for the site is it fast?
Hello,
Supperio is new theme with new style and layout.
You can use WP All Import to import jobs vis CSV
Best Regards!
Hi! It looks like Loco Translate doesn’t work. Is the plugin compatible with the theme?
Hello,
Loco Translate is compatible with the theme
If you need any help, please send us a support ticket here: https://support.apusthemes.com/open.php
Best Regards!
is there the possibility to have the availability calendar for candidates?
Hello,
The theme is not available that feature.
If you want, we can customize for you
Best Regards!
Can you compare between this theme and superio theme?
Both of them are from APUS and I’d like to know which one suits is most.
Hello,
Superio theme is using different Job Board plugin
And they are different style, theme layout …
1. How about the features? Are there the same on both?
2. What’s the different in the Job Board Plugin? Which one is better?
3. Which country are you guys based?
Hello,
You can check the demo to see feature
Hm. Now I started to worry about your support after purchasing the theme.
I have checked the demo on both but still not sure about the differences that’s why I asked.
Good day! Is it possible to hide the contact details of candidates? Can I turn on access to contacts only for employers?
Hello toropishka,
You can go to Admin Panel > Jobs > Settings > Candidate Settings to set “Restrict Candidate” => View Contact
Best Regards
Where is the option to disable internal applications? I want to have only external URL and email application as available options.
Hello,
Could you please send us a support ticket here: http://support.apusthemes.com/open.php ?
Best Regards!
You’re making us buy support for simple instructions on how to use the theme?
You can go to Admin Panel > Jobs to edit job to change Apply Type => External
THIS IS A PRE-SALES QUESTION
Hope job/cv packages can be created for the applicants? because, i was seen packages only for the employers in your demo theme?
needs to get answer to this, before i go ahead to make purchase?
Hello temitope101,
The theme is support candidate package, resume package for Candidate
Best Regards!
Thanks for your prompt response to my pre-sales question.
Pls, can i be allowed to purchase this theme with use of credit card, PayPal is not allowed in my country.
Hello,
Purchased the theme. This is feature of Envato. It’s out of my hands
Thanks once again for your quick response, I will find ways to make the purchase soon.
However, after purchase made, do you have WhatsApp number for contacting you for enquiries concerning the theme when in use?
One last question please, is there spaces for advert banners on the theme?
Hello,
We have only support ticket
You can add banner in Home page or sidebar (inner page).
Best Regards!
Thanks for your responses. I will make the purchase this week hopefully GOD’s willing!
Hello,
The theme will finish discount after some days
how many days to end of discount right now?
Finish on June 25, 2021
i am happy, i was able to purchase your theme today! before the discount ends!!
need link to the theme documentation
After, demo import to use homepage 6, its not reflecting on my site.
How to make the demo import work well on my site.
See what i got academee.net after installation and demo import of homepage6.
The demo layout not reflecting on my website at all yet.
Hello temitope101,
Please send us a support ticket here: http://support.apusthemes.com/open.php
Supporter will check and help you
I have done that since yesterday
Hello,
Supporter will check it soon today
Hello First really nice work!
I have a question, is it possible to sending email notification based on postcode?
More explanation:
We want to build a system for window cleaning services. Companies register and provide a zip code where they have services.
Users can post a job description is sent to all company within that postcode. The companies in the same postcode area received the job and can accept it or rejected, and the first person who accept get the job and customer’s contact details to make further arrangements with the customer.
Thank you
Hello,
Sorry the theme is not available that feature
hi author, is there something in your theme or script that i need to hide so that other website cant copy my content? i bought your theme and created a job site but after a 1-2months, one website copied all the content I created with his own site automatically. (he is cloning/scraped my job ads) how to protect and how does he copy? everytime I post, that website replicated my own works. please assist asap
Hello,
Could you please send me a support ticket here: http://support.apusthemes.com/ ?
Supporter will check and help you
Best Regards!
This is becoming a frustrating experience. There are multiple issues with the plugin such as blank maps ( using Mapbox) , issues viewing candidates as site admin, messages from candidates are not reaching employers etc ) . Documentation is basic and includes no info about packages, alerts, messages, login APIs…. Also different messages that you get on the site when performing actions have bad English. I had to look into the files and send support the proper text to be fixed. Not all text is fixed yet. This is the 2nd theme/plugin that i’m using for a job board. I had to request a refund for the 1st one due to incomplete documentation and bad support. I really don’t want to go through this again.
Hello,
Please send us a support ticket here: http://support.apusthemes.com/
Supporter will check and help you
Already did. Please assist asap. I need the issues solved today.
Hello,
What is your Ticket ID ?
1. How do I create also membership plans for candidates with payment
2. How can candidate download his own cv created by the system 3. Where is auto generated cover letter for employers to download
Hello,
Please send us a support ticket here: http://support.apusthemes.com/
Supporter will check and help you
I have sent support ticket as instructed
Candidates cannot apply for job. It is saying complete your resume even when the resume have been completed. I need attention
Should I ask for refund if support will not be responsive?
Hello,
We don’t work at night.
That is exactly. You need go to Admin Panel > Jobs > Settings > Candidate Settings to set
Best Regards!
I am surprised that google login is not working and support does not want to assist in solving the problem
Hello,
You need settings exactly your Google API
Best Regards!
It is your call back that is not working. Can you please give a sample of how to do it. It is not my first time of fixing such
Hello,
Please send us a support ticket here: http://support.apusthemes.com/
Supporter will check and help you
Does this theme has CV builder and download?
Hello,
Yes, the theme is supported that featured
Best Regards!
Thanks for your response. Can employees also subscribe to membership for more features?
Please let me know more details ?
I meant if candidates can also subscribe for membership in order to have more access to some features e.g number of jobs that can be applied for etc
Hello,
Yes, the theme is available that feature
Best Regards!
Ho! That’s lovely but can’t see this in the demo. Kindly help me to see where to find it
Hello,
The demo is not show that feature. You can enable it in Setting page
I have sent a mail to support with ID #007371
Ok, supporter will check it soon
Is there full documentation for this? Including setting up different packages, alerts, messaging etc?
Hello,
Please view document of theme here: https://apusthemes.com/guides/careerup/
Thanks for the quick response. That info seems to be missing ( especially info about packages ) . If i purchase, are you able to assist in setting these up?
Hello,
Yes, we will help you, if you have any problem or question with theme
Best Regards!
Is it possible to change background of the search area https://apusthemes.com/wp-demo/careerup/job-list-v9/ ?
Hello,
Yes, it’s possible
Ok. Purchased. Would be great to see info about building the packages, about messages and alerts. This is missing from your doc.
Hello,
Please send us a support ticket here: http://support.apusthemes.com/
Supporter will check and help you
Best Regards!
whatever one it was it didn’t work
Hello,
Please let me know more details ? I see you have not purchased the theme yet.
Please purchase the theme to use
Best Regards!
Purchased this Theme with support – very misleading advertising – did not mention it uses 9 plugins many of which do not work well – after 3 weeks & many emails they offered a Envato credit despite their refund policy stating I would be entitled to “a refund from the author”
Hello,
Please send us a support ticket here: http://support.apusthemes.com/
Supporter will check and help you
Best Regards!
I sent you a refund request and you did not answer me so i raised the dispute with Envato
here is the messages I sent and you replies to some Your request The item is broken, malfunctioning or not as described
The theme documentation says at the very top of its advertising “no other plugins required” however it loads about 9 additional plugins – one of which is WP Job Board – I have tried to use this WP Job Board plugin several times with other themes and have found it confusing and lacking info – I have also found the CareerUp instructions very vague – I would like a refund for the Theme and for the additional support I paid for please.
smarta-brett 23 days ago
Your comment
when can I expect an answer on this?
smarta-brett 21 days ago
Your comment
when?
smarta-brett 20 days ago
Author’s comment
Hello, All plugins are includes in theme. You can only install theme + plugins + demo data to use Best Regards!
ApusTheme 20 days ago
Your comment
read my request – I want a refund – i am aware of the plugins – if i had know it relied on WP Job Board i would never had purchased – also your instructions are very basic – just screen shots with no accompanying explanations – i want a refund
smarta-brett 20 days ago
Author’s comment
Hello, The theme is very good. If you need, i can install for you Please send me a support ticket here: http://support.apusthemes.com/ Best Regards!
ApusTheme 19 days ago
Your comment
NO – i installed the theme and saw that it relied on WP Job Board which i had tried to use before and found it lacking & as i said your instructions are not adequate either – i want a refund – if not i will take the request to the next level with themeforest admin
smarta-brett 19 days ago
Your comment
are you going to refund me?
smarta-brett 17 days ago
++++
this is when I raised the dispute with Envato
Hello,
No other plugins required: that right.
You don’t have to buy any other plugins to use.
All plugins are free and integrate in theme
Best Regards!
My point is that the plugin do not work well and have poor support along with the fact that your theme documentation is very poor. I had tried to use the Job Board plugins with another theme and found very poor support for it – I would never have purchased the theme if I knew that plug-in was involved. My main point is that Envato clearly state in there refund policy
+++ “Item is “not as described” or the item doesn’t work the way it should. If an item doesn’t work the way it should then the author is required to promptly fix the issue by updating the item. An item is “not as described” if it is materially different from the item description or preview. If the issue can’t be fixed or it turns out that the item is “not as described” then you would be entitled to a refund from the author.” ++
“refund from the author” does not mean a credit to my Envarto account which I am unlikey to be able to use – it should be a refund to the credit card i paid with
Hi, Presale questions here.
1. Can i use an external link application on button “Apply now” for some jobs?
2. Your theme is working with some crawl jobs from another websites (job scraping with hyperlink to job page(external) )? If yes, what plugin your recommend?
3. Can i have the option to deactivate the employer register?
Best regards!
Hello geniuswebro,
1. Yes, you can use external link application
2. You can only import jobs from Indeed
3. Yes, you can deactivate employer register
Best Regards!
Hi there, Presale questions here.
1. Does it have a different pricing package for the company and candidate? For example, for $10/month candidate can apply for 10 jobs, and for $200 company can post 10 jobs with or without time restrictions
2.Can a company buy resumes? For example, rather than posting jobs company can buy 100 resumes for $200 and the company can shortlist different resumes for buying purposes. 3. What type of payment gateways this support?
4. Is it possible that candidate can save more than one resume and use different resumes for a different role?
5. For candidates can I make this free? User needs to sign up and he/she can apply to any job for free.
Thanks
Hello,
1. Yes, the theme is available that feature
2. Sorry the theme is not available that feature
3. the theme is support all WooCommerce Payment gateways
4. 1 candidate can only add 1 resume. But he can add multiple CV attachment file
5. Yes, it’s available
Best Regards!
