298 comments found.
Hi, please. is there any way to auto-update theme without loosing customization ?
Hello,
Please create a new ticket in our support tickets system, our supporter will help you soon.
https://drfuri.ticksy.com/Thanks.
Hi guys!
Woocommerce hook: do_action( ‘woocommerce_receipt_’ . $order->get_payment_method(), $order->get_id() );
is not firing from order-receipt.php page after ugprade. Has the theme stopped using this page after the update?
We require this hook to fire for our payment gateways to work. Please let me know if the theme has stopped using order-receipt.php before you tell me to email drfurion@gmail.com and later to create a ticket on your ticksy.
Thanks
Hi,
This hook is in woocommerce plugin, not in the theme. Maybe this plugin stopped it.
Thanks.
I would like to know if the “Find stores” page is also available in the Woocommerce version?
What do you mean?
I mean in comparison to the Magento version, if they are exactly the same functions. Like:
separate mobile theme store location
Hi,
The theme doesn’t have this function.
Thanks.
BUG FIX REQUIRED
Hey Drfuri,
There seems to be a bug that doesn’t load product image when one applies a filter on the catalog. The product images don’t load when one clears the applied filter too. Here is a video of the error. https://drive.google.com/file/d/1I5mZUHCDEkSs8SK8joCbJuBRTaTEzNEA/view?usp=sharing
Could you please get back to me on this? Thanks!
RESOLVED: Hey, figured out what the issue was. It was jetpack lazy loading feature that was causing the issue. Turned off the jetpack lazyloading option and the images are loading now.
OK. Thanks.
hi is whatsapp included in the social share of single products?
Hello Mr Furi, very nice wp theme but is it possible to change the product load from click on “discover more” to automatic scroll down the page ? Thanks.
Hello,
Please create a new ticket in our support tickets system, our supporter will help you soon.
https://drfuri.ticksy.com/Thanks.
Hi, I want to update WPBakery plugin that I have got with the theme. How could I do that? Thank you.
I have emailed, but unfortunately with no help. There is no WPBakery plugin included into the latest theme update so I cannot update the plugin.
What is your email?
Please check your email again.
I think about to buy the awesome theme. I have an important question according to my needs and the perfect usability. Is it possible to have an section indicator like a vertical pagination on the parallax home template?
What do you mean? Can you please send us the screenshot?
Thanks.
in which way do I send you the screenshot?
Is this vertical slider a standard revolution slider template or a drfuri custom made slider? https://demo3.drfuri.com/supro/home-parallax/?home_style=13 Thanks for your answer …
This slider used Revolution Slider.
Thanks.
Hi Something is wrong with my download. I have downloaded latest version 1.6.3 and according to change log plugins should be at much higher version. With My download of 1.6.3 all the plugins are outdated by a lot for example in my download Rev Slider is at version 6.2.23 which according to the change log was introduced in Version 1.5.8 – September 22 2020. Please update plugins inside.
Hello,
Please create a new ticket in our support tickets system, our supporter will help you soon.
https://drfuri.ticksy.com/Thanks.
Hello, I’m trying to improve the speed of this theme. Could you please add ‘font-display: swap;’ to the font faces? Or is there some other way to achieve this?
OK. We will check and improve it in the next versions.
Thanks.
Nice looking theme but have some questions…
1. In Header Layout 2 we want to show hamburger menu on left (not search), and just the cart icon on the right. Is this possible?
2. Visual Composer or WP Bakery plugin? Which one?
Thanks.
Hi,
1. It is impossible. To do this, you need to custom the theme.
2. The theme is compatible with WP Bakery plugin
Thanks.
Thanks but in that case your theme is too rigid and we will avoid it for now.
Hi,
We will check and improve it if possible
Thanks.
Hi, is there any option to disable quick view?
Hello,
Please create a new ticket in our support tickets system, our supporter will help you soon.
https://drfuri.ticksy.com/Thanks.
HI there, question: Supro theme works with the plugins https://codecanyon.net/item/ultimate-woocommerce-brands-plugin/ and https://yithemes.com/themes/plugins/yith-woocommerce-badge-management/ ?
Hi,
We didn’t check the theme with this plugin before, so we are not sure that it will work fine
Thanks.
I bought it anyway and it seems to work fine. Anyway, I have left you a ticket.
Thanks.
OK. Thanks.
Good day. Before buying, I want to clarify. Your theme supports data-vocabulary schemas, or schema.org ? data-vocabulary – not supported by google
Hi,
We didn’t check it before, so we are not sure it will work fine. But we will check this issue and improve it if possible
Thanks.
can I expect to receive a response from you after the correction? I want to buy but will buy after fixing
OK. We will let you when it is improved
Thanks.
BUG: Hello, please, fix the fancy product designer compatibility in Firefox. The product is not possible to add into cart.
Hi. Is there an option to change the header layout for certain pages?
I would like to use different layouts for the Home Page and the Shop Page.
Hello,
Please create a new ticket in our support tickets system, our supporter will help you soon.
https://drfuri.ticksy.com/Thanks.
Hi Drfuri, its a very nice theme. Let’s just say i have been using your unofficial theme. Now i want to purchase and use it on my website. Any tutorial on how to do it before i buy? pls inform.
What do you mean?
I mean i have tried your themes on my website, now i want to purchase the original theme from you. Is all i need to do is to remove the Supro theme from my wordpress first, and install the new one ?
Pls advise.
Yes, it is. You should remove it and install the theme that download in ThemeForest
Thanks.
Does all slider, homepage and everything is removed?
All your data will not be removed.
Thanks.
BUG REPORT, PLEASE FIX: Hi, we’ve been using Layout 3 in Single Product for more than a year now without any problems. I can’t put a timestamp on it exactly but yesterday I found out
a) the product information and buy button don’t follow when scrolling down on the page. It just stays on top and you have to scroll back up again in order to buy the product.
b) Other products and Up-selling is now in 1 column and many rows instead of 4 columns in 1 row.
Here is a screencast I took for you: https://drive.google.com/file/d/1R6Kyv2vEB4SM-ZR22byslLrUKTAKygzO/view?usp=sharing
Also please inspect this page to see the console errors https://hafans.dog/cs/product/palmy-pamlskovnik/
I’m not sure whether it’s because of the new 1.6.1 update from 19th January (Changelog Fix: Parallax jQuery) or the version 1.6.0 from 14th January but I’m 100% sure it was working correctly in December 2020. So it’s probably one of these 2 updates that messed it up.
Hello, the latest update is compatible with Wordpress 5.6? Ive been waiting for this update, but im not sure if it is, as in the description it says “WordPress 5.4.x Compatible” thanks
Hi,
We will update it soon.
Thanks.
Hi, Does your template offer popups? Thanks
