670 comments found.
can I update the booking part? like remove some inputs or add new ones? or change the labels? I want to use this to book artists?
how easy is to update the booking part?
Hello,
1. Adding a new field is not possible. 2. You can disable the not-required fields ( Address, City, Country, ZIP, and Requests) 3. You can change any label by using a string translation plugin like Loco Tranlate
Best Regards,
Eagle Themes
thanks, I just check again, can I remove the dates, or calendar? as I dont need realy check in checkout and its just a booking for doing some activity .. can I manage the slotes?
No, the booking system can’t work without setting the booking dates first.
Best Regards,
Eagle Themes
I have an important question from my client. Can I use the built-in room booking system at the same time and be integrated with “Booking.com” and “AirBNB”?
Hello,
synchronization between our built-in booking system and an external one like booking.com is not supported at this stage.
You have to choose if you want to use our built-in booking system or an external one like booking.com
Best Regards,
Eagle Themes
Activated the price change exception. The price in the room description has not changed. The price change is visible only in the booking form. This is not logical and looks like cheating. The customer must see at what price the reservation will be. We use exceptions to create seasonal prices. You need to make sure that the exceptions prices are displayed the same in the room description and in the booking form.
I’m sorry but the exception price can’t be applied without knowing the booking dates first. That’s why the exception price is displayed only on the search page over the “Book Now” button and on the booking page as a total amount.
Best Regards,
Eagle Themes
Why doesn’t the price change if the exclusion date has already arrived? in the room description.
“Seasonal Prices” is announced in the booking plugin instructions how to implement or configure it?
Have a look at the documentation about exceptions https://docs.eagle-booking.com/kb/exception/
If you have any further questions please use the support tab.
Best Regards,
Eagle Themes
You updated your theme but forgot to update the changelog https://docs.eagle-themes.com/kb/zante/changelog/
Hello,
thank you for letting us know.
We’ve updated the changelog.
Best Regards,
Eagle Themes
Hey In the home page the BOOK ONLINE buttton and the Check Availability button is not working how can we add the link on it
And the gallery have a bug on it, its not showing all images like in demo
Please help
Hello,
please open a support ticket by using the support tab and we will be happy to help you.
Best Regards,
Eagle Themes
Is it possible to ask for credit card information at the reservation just for verification, no charge, and pay on arrival? I saw with some payment gateways (like Paypal) it can be done.
Hello,
PayPal uses the mentioned option only for subscriptions, not for one-time payments.
For verification, you can request a deposit amount which you can set from 1% to 99% of the total price, and the customer has to pay the remaining amount on arrival.
Best Regards,
Eagle Themes
I want to add some fields in the booking form, is it possible?
Hello,
no this is not possible. You can rename any existing field by using a string translation plugin if you want.
Best Regards,
Eagle Themes
When I click on Book Now button, the search page are empty, it doesn’t display Available rooms and when using price filter is not working… And what is the shortcode to display rooms exactly like it is on the demo home page.. please kindly treat this urgent
Hello,
please follow the documentation https://docs.eagle-themes.com/kb/zante/eagle-booking/
Or edit your rooms and make sure to set max adults and children.
About the shortcode please edit your page by using WPBakery Page Builder and add a “Rooms” element.
If you have any further questions please use the support tab as we do not provide support via the comments section.
Best Regards,
Eagle Themes
you have not reply my last ticket
I have been trying to make payments but i could not
Hello,
the purchase process is managed by Envato. If you faced any problem with the payment please get in touch with Envato by opening a support ticket here https://help.market.envato.com/hc/en-us/requests/new
Best Regards,
Eagle Themes
Hello,
Can we add 2 rooms to the chart and book 2 rooms at the same time?
Best Regards
Hello,
no this is not possible, we don’t use a cart in our booking system.
Best Regards,
Eagle Themes
Thanks for your answer,
Last question,
Can we use woocommerce with this theme for local credit card payments
Best Regards
No, we don’t use WooCommerce for the booking system. The supported payment gateways are PayPal, Stripe, 2checkout, Paystack, and PayU India.
Best Regards,
Eagle Themes
can we export ical from your plugin calendar?
can i control channel manager in only one calendar. mean i like to control my site bookings, booking,com bookings, goibibo booking and so all in one calender. is possible ?
and also need to know can i connect mysite booking calendar in external channel manager?
Hello,
Our built-in booking system can’t be synced with external booking providers like Booking.com
Best Regards,
Eagle Themes
Hi,
This is a Pre Sale Enquiry.
1) Is this supports with Razorpay right now? (if not any ETA)
2) Is this supports with Stripe India ?
(I don’t find PayU India as the best option to have on this site)
Hello,
thank you for your interest in our theme.
1. Razorpay is on our list however I don’t have any ETA at this stage.
2. Yes Stripe is already supported and it can be used in all available countries as listed here https://stripe.com/global
Let me know if you have any further questions.
Best Regards,
Eagle Themes
Hi.. Thanks for the update… Is there any front end dashboard for admin & operator?
No there is no frontend dashboard. All bookings can be managed only via the WP Dashboard. There is only a basic frontend user dashboard.
Best Regards,
Eagle Themes
Hello support team, how can i integrate Pay u payment gateway in hotel zante theme? can you provide any document or video link for payment integration?
Hello,
if you have already purchased the theme please use the support tab, verify your purchase and open a support ticket.
Best Regards,
Eagle Themes
Hello
please how can i edit the Testimonials section (add/delete Testimonials)?
I can’t find the location of Testimonials in WP dashboard
Hello,
I can’t see any purchase badge on your profile so please open a support ticket, verify your purchase and we will be glad to help you.
Best Regards,
Eagle Themes
Hello… i get this error when i try to acess to EAGLE BOOKING – CALENDAR
Fatal error: Uncaught Error: Call to undefined function cal_days_in_month() in /home/oscaracoles/public_html/wp-content/plugins/eagle-booking/core/admin/bookings/include/calendar.php:50 Stack trace: #0 /home/oscaracoles/public_html/wp-content/plugins/eagle-booking/core/admin/admin-menu.php(171): include() #1 /home/oscaracoles/public_html/wp-includes/class-wp-hook.php(292): EB_admin_menu->eb_calendar_page(’’) #2 /home/oscaracoles/public_html/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters(’’, Array) #3 /home/oscaracoles/public_html/wp-includes/plugin.php(484): WP_Hook->do_action(Array) #4 /home/oscaracoles/public_html/wp-admin/admin.php(259): do_action(‘eagle-booking_p…’) #5 {main} thrown in /home/oscaracoles/public_html/wp-content/plugins/eagle-booking/core/admin/bookings/include/calendar.php on line 50
Can you please helpme ..
Thanks
Best regards
Please check your support ticket.
Sorry to ask but when I install the required plugins most of them giving the following error:
Downloading installation package from https://api.eagle-themes.com/download/zante/16an13jo/eagle-core.zip…
Download failed. Not Found
has the location sof the required plugins changed? Have bought this theme some time ago, installing it just now.
Hello,
Yes, we’ve changed the download URLs.
Please re-download the theme from your downloads page and reinstall the latest version.
Let me know if you want any further help with that.
Best Regards,
Eagle Themes
Ok, Thank you, Working like a charm now. Thanks
Pre-purchase question: is there a way to work with it in local and then move on domain without losing license? (My hosting php variables are very low .’’ and cannot increase.)
Hello,
you can activate/deactivate the license as many times as you want.
So yes you can activate the license in localhost and deactivate it when you get ready to upload your website on your server.
As per the server configurations, the most important requirement is the PHP version that has to be > 7.0 The other requirements are mostly for the demo importer.
If you faced any issues we will be here to help you.
Best Regards,
Eagle Themes
Awesome thanks !!
I want to know if this plugin supports the PayU India latest. If I buy and the payu money gateway didn’t work, will you be fixing that issue. I am interested in buying this asap.
Hello,
Yes, PayU India is already supported.
Best Regards,
Eagle Themes
if any issue, it will be fixed by you ryt?
??
We are always here to help our customers, however, I’m not sure why you persist that there is an issue with the mentioned payment gateway without purchasing the theme first.
Best Regards,
Eagle Themes
Because Payu Money changed to Payu Biz that’s whay I am asking. So the all earlier payu gateways are showing bolt error. So please let me know that you support PayU Biz or if I incur any error you will be solving that.
??
The supported payment gateway is PayU India as is provided by their API here https://payu.in/developer-guide
We have already a lot of customers who use the payment gateway without any problem.
Best Regards,
Eagle Themes
Hi there, really great solution for hotel booking but I’m wondering does your system allow for the the syncing of the calendar with Booking.com, TripAdvisor, Hotels.com, AirBnb…?
Hello,
our built-in booking system can’t be synced with an external booking provider.
Best Regards,
Eagle Themes
