31 comments found.
Why the demo don”’t work ?
In our server we have an incident. We are working hard to fix this.
thank you
Fixed now. Thanks
How can I disable loading?
Hello, for support you need to have valid purchase code from themeforest and open a ticket in support website with that code – ninzio.com/support
Hello,
Booked appointment plugin has a security vulnerability. You should change it to something different.
Thanks
They fixed it on the latest plugin update. Theme latest version include latest version of plugin, pls check.
Have you provide wpbakery plugin for this theme? Is it free or we need to pay additionally?
Yes, wpbakery comes with theme for free.
its life time free also you provide free version upgrades on life time?
Yes, plugins and updates and lifetime for free.
How we can get the updates? its automatically update or we need to change the file?
You need to update it manually. Here info how to do it is seconds >> https://ninzio.com/update-wordpress-theme-plugins/
My purchase code keeps getting an error so ill ask here
1. Main Menu – The green dot flowing the top page menu. How do i change colors or get rid of.
2. Bottom footer, The Privacy Policy, I can ‘t find out how to get rid of the Purple color and Green roll over. I want these colors changed as well.
3. Scroll Top Button. How do i change this color.
4. Contact form submit button, has the same colors that I am trying to change
pls open a ticket, in support website, provide website link and wp access, we will write custom css for places where need and describe how to do all that things.
Leave blank purchase code area and add purchase code in text of the ticket.
Thanks
Is it possible to use this template as a market place?
theme has Woocommerce plugin integrated, so you can use all options of woocommerce if it will match your market place functions. Here is shop example page: https://ninzio.com/worksquare/shop/
Is this theme Elementor friendly?
No, it is made for Wpbakery
i can’t find any information about whether the images from the example theme can be used license-free or where this license can be purchased.
The images used on the live preview are for demonstration purposes only. For permission to use these images, please see the licensing terms on each image or contact image authors for permission.
Hello! I cant create an account in support because it keeps saying my email is wrong on sign up…
Simple question since I cant sign up for support… How can I get rid of the purple accent color? I changed the accent color in appearence settings, but its still there like on the FAQ. Thanks!
Hello,
The best way for support is to open a ticket, you can press “forgot the password” or provide us your email we will check manually.
Or simply email us your website, we will inspect all from inside and give you solutions:
support (at) ninzio.com
Great theme! I downloaded the theme through Elements and now I have purchased it because looking to find out a few things.
1. Main Menu – The green dot flowing the top page menu. How do i change colors or get rid of. 2. Bottom footer, The Privacy Policy, I can ‘t find out how to get rid of the Purple color and Green roll over. I want these colors changed as well. 3. Scroll Top Button. How do i change this color. 4. Contact form submit button, has the same colors that I am trying to change.
Thanks! Brian Henderson
Hello, pls open a ticket in support website, we will provide you all solutions, also provide your website link and wp access, so we will be able to inspect from inside:
ninzio.com/support
Hi ninzio,
Please guide how to change header image of each project and single post pages?
I have set featured image on each project and single post. But they are not reflecting as header background image.
Support ticket: https://ninzio.com/support/ticket/7324
Thanks
Will answer via support ticket
Hello we can not access to support page (https://ninzio.com/support/register); when inserting credentials we obtain 401 error.
ISSUE – For one single page of our site, we need to remove header. How can we do?
Well, very strange, I check support website and all is ok. Anyway, can you please email me your question, website link, wp access and what exact page you need to remove header ?
support (at) ninzio.com
i wrote to you. thank you
I can’t use WP bakery to edit Projects? Theme from EnvatoElements, does that make it not edit Projects?
Pls read this article – https://ninzio.com/editors-custom-post-types/
This works now. Thank you very much. And thank you solving in comment and not directing me to support line. 
Great theme btw, very happy with it!
Welcome
Hi ! I’m trying to install required plugin “booked appointement” but it fails. How can I proceed ? Kind regards
Please open a ticket in support website and provide following info:
1. Themeforest purchase code ( * required )
2. website link
3. wp access
support website: ninzio.com/support
Hello! I can’t find Frontend mod, where is it?
Theme supports only back-end wpbakery editor.
Hi, how to remove sticky header, please let me know!
customizer > general options > header site > sticky / fixed header checkbox
thanks for the help and i want to know how to change this home page image https://www.awesomescreenshot.com/image/7039179?key=42e7f0d5ed77ad976dcfbdf30abf5504 I tried to search in edit mode only text available and couldn’t find image
and let me know how to edit category page
1. To edit image that you want goto page editing with wpbakery > there you will see “parallax item” elements in the left area, they are your images to edit.
2. category pages are archive pages, they are not editable
How to change fevicon logo for a page? please let me know
Favicon can be changed only globally via customizer > general settings > favicon.
p.s. If you use https ( ssl certificates ) so make sure that you don’t have mixed content issues, because favicon sometimes have issue during mixed content issues. If you have issues, install “really simple ssl” plugin to solve that issues.
Regards
even after using really simple ssl fevicon is not changing
Pls open a ticket in support website, with wp access and website link, we will have a look from inside – ninzio.com/support
Hi, i have import the demo but if i want dafault header for all page?
For support please open a ticket in support website, provide themeforest purchase code and website link: ninzio.com/support
Is there any way to customize ”/project” from the slug? \
https://ninzio.com/worksquare/project/creative-website/ https://ninzio.com/worksquare/project_category/group-3/like, remove “project” from the URL.
By default this is not possible, but we can help you in support to do it, open a ticket in support website, provide themeforest purchase code , website link, we will try to do it: ninzio.com/support
Hi there! Hope you are doing well.
Just wanted to make sure theme will work for Right to left languages like Arabic.
Thank you!
Hello,
By default we do not support RTL languages in this theme, but with plugin like RTL tester ( https://wordpress.org/plugins/rtl-tester/ ) + a little custom css changes from your side to polish RTL is some places, all will look fine for RTL.
Regards
Hi, sorry if I write here, but I cannot access the support page. I cannot change the logo, when I replace it from appearance> customize and save, it does not replace it in the screenshot.
Please email us your issue + website link + wp access to support (at) ninzio.com
Or open a ticket in support website and leave license code are blank and add your purchase code into ticket text.
Regards
