151 comments found.
A small question. Is there anyway to install a plugin like wpDiscuz or something else at the bottom of the tracking page. It would be very useful? Any discussion plugin is ok as long as admin and the client can talk.
Thanks
Hello,
If there is some shortcode or code part available from the plugin (or it does this automatically) it should work as expected since the tracking pages are originally custom posts.
Kind regards.
Thank you so much
Are you available to do a little paid custom work?
Hello,
Please use the form on our themeforest profile to mail us.
Kind regards.
please help me I installed the FreeVision Tracker plugin with an error Please help me install the plugin on my website
Hello,
We’ve responded your ticket, we will install the theme and dummy data on your site as you requested.
Kind regards.
Presale question: Does it support elementor ?
Hello,
As a regular WordPress theme, yes it does but there is nothing customzied for Elementor but it comes bundled with WPBakery page editor with many custom widget/visual shortcodes/elements.
Kind regards.
Pre-sale question – Can we add one line space between each status updates on the tracking page? It’s looking very busy and confusing in mobile view.
Here’s the link of the screenshot for reference – https://prnt.sc/189db0l
I’ve also sent a direct message from profile for the same query. Kindly respond as early as possible.
Thank you.
Hello,
Thank you for your patience, yes we can add space, we are about to release an update for the theme, simple tracking plugin will have auto tracking ID generation and customer update via e-mail (which works whenever entry updated and admin wants to inform the receiver).
Kind regards.
Hi there,
Thanks for reverting back. I’ve opened a ticket for this (#2817627). Kindly please assist on this there.
Also do you have an ETA on this update you just mentioned?
Thank you.
Hello,
With the new week theme update will be ready, we are also making compatibility updates for PHP 8.
Kind regards.
That’s great news. Could you please revert back on the ticket number as well?
Hello,
Thank you for your patience, requested changes and more made and tickets are responded.
Kind regards.
Hi there,
Hello, How can we help you?
Guy I don’t know how to install your demo theme I thik they is an issue with is theme
Hello,
Please write us on https://freevision.ticksy.com/ and let us install dummy data for your.
Kind regards.
URGENT PRRSALE QUESTION PLEASE :::: GREAT THEME YOUVE GOT … (1)PLS I WILL LIKE TO KNOW HOW TO TRACKING OF SERVICES WORKS WITH SCREENSHOTS IF POSSIPLE
(2) I WANT TO KNOW HOW FLEXIBLE IT IS TO CUSTOMIZE THE REQUEST FOR SHIPPING SERVICES IF POSSIBLE WITH A SCREEN SHOT ( I MEAN THE PAGE WHEREBY A CUSTOMER VISITS TO REQUEST A LOGISTIC PACKAGE .(3) HOPE THERE IS NO PAID EXTRA PLUG IN FOR NUM 1 AND NUM 2 TO WORK EFFICIENTLY?? THANKSPLEASE Does this theme allow users place logistics request on the site and also track the status? Without an extra paid plug in?
Hello,
1 – Requesting for logistic is possible with Request A Quote form which is made with Contact Form 7 plugin. https://logistic.freevision.me/ click on REQUEST A RATE button to see the builtin form. 2 – We’ve our simple plugin which you can generate tracking entries and let your customer trace. https://logistic.freevision.me/ just click on TRACKING button to test trace.Kind regards.
how install theme for footer ? After importing the data, it is completely different from the demo
The data of the widget is empty. In the case of importing the demo data
Hello, thanks for reaching us. I advise you to install “widget import plugin” and try to import or if you can’t handle it please open a ticket for us let’s see things in place.
Regards
“Our Partners” Where is the setting page?
Hello, we don’t provide support trough market board. Please open a ticket for us via : https://freevision.ticksy.com/ for all your requests.
Regards
Hello, Hope you’re well.
So your theme is still not compatible with ” WooCommerce ”?
Regards,
Hello,
We have not customized LogiPro for WooCommerce but it should work as it has to be.
Thank you,
Kind regards.
don’t know how to install the theme demo
Hello, thanks for contacting us. Please check out online documentation site: http://doc.freevision.me/logipro/knowledge-base/logipro-theme-and-plugin-installation/
If you still can’t handle it please open a ticket for us and let’s do it for you.
Regards
Hello, can I use your plugin to Create a new dispatch:
o their name
o address (for pick up)
o mobile number (sender)
o description of item(s) to be delivered
o receivers address (for drop off)
o mobile number (receiver)
o indicate fragility
o additional notes
Hello,
Please check screenshot of parcel tracking entry panel.
https://prnt.sc/10b7yuefields could be added removed with few hard-code changes.
Kind regards.
Hallo, I’d like to buy images stock materials that used on demo site. how can i do this? thanks for short info.
Hello, thanks for contacting us. I see no purchased badge on your name? Have you bought our item?
Regards
Hello, i did not purchas yet, i would like to know before i buy. Thanks
One thing more please, 1. I plan to build a diff. Language wesite also with arabic Language, Is the theme abel for RTL? Thanks a lote for your support, Kind regards,
Sorry one more quetion please, I can see that the theme do not have quote calculator, do you recommend any quote calculator which is compatible with the theme? Thanks a lote for your support, Kind regards,
Hello,
1 – Images (which still available for sell) could be purchased, we’ve the list of the images.
2 – Basic RTL support, not much thing especially customized.
3 – The users usually embedded their site basic HTML scripts for this since they need custom parameters for their company.
Kind regards.
Hello, Regarding nr. 3. Do theme is compatible with the cost calculator plugin: https://codecanyon.net/item/cost-calculator-wordpress-plugin/12778927?_ga=2.215460823.1160145824.1613729179-1034407241.1613068622
Thanks,
Hello,
Nothing customized for this plugin but the theme supports all standard WordPress plugins (exception may occur, like CSS conflicts etc… but all could be sorted out with simple changes).
Regards.
is there no way to remove the pre-loading image/icon I totally contrast with color of my website
Hello, thanks for contacting us. Please be more specific with your case.
Best Regards
Hello,
scripts/logipro.js line 339;
loadingInner: '<div class="loader-box"><div class="loader-cube" /><div class="loader-cube" /><div class="loader-cube" /><div class="loader-cube" /></div>',
replace with;
loadingInner: '',
please let us know if you need further support, https://freevision.ticksy.com
Kind regards.
Thanks went through the comments and found you already provided a solution to my problem earlier.
does it support RTL?
Hello,
Not fully configured & tested, partially supported.
Kind regards.
Do you have a consolidated shipping functionality? For example i have three users who have package from US to Philippines… and i only want to ship every monday. i want to consolidate all the packages
Hello,
Thank you for being interested, only simple tracking, make a tracking entry with any tracking ID, enter the details, let your customer know about tracking ID, update the movements (so your customer can trace, print, download PDF or send in an email).
Regards.
Hey there guys,
I sell cars and motorbikes from Japan and I want to set up logistics & tracking for my customers. I require that my customers see where their car is once we start logistics from our warehouse. For example CUSTOMER A Bus a Honda Number xxxxxx We enter the data and he can track the logistics from the warehouse to port, to ship, Ship name and ETA, etc. My customers often buy multiple bikes or cars in 1 year. I would like to enter the customer’s details only once but have multiple tracking codes for them. Can your system handle this as its packaged or do I need more?
Thanks in advance
Oh and the last thing is that I would like to upload the photos of each item to they clients order so that they can download them or view them at anytime. The photos are normally low quality and can consist of numbers from 18 to 50 depending on volume taken at the time. So each unique tracking number also can show photos for the specific vehicle. I thing that I have been clear enough here.
Thanks again
Hello, thanks for contacting us. Our theme is a unique in many ways however the tracking plugin has no such features based on your requirements. Perhaps you may hire an expert for these requirements.
Regards
So I must enter the customer details every-time?
Can the fields be changed easily or does it require a degree in computer science like with scripts bundle?
Hello,
If you have basic PHP knowledge we can guide you where to start, for further support please use https://freevision.ticksy.com
Regards.
Hi there,
The basic fields you have in the Shipment Facts Section are ok. I want to simply change the wording of some of them. I tried Loco Translate and it didnt change anything. For example Ship Date = Purchase Date, Courier = Shipping Company etc etc. I just want to change the words on most of these field areas.
Cheers
Thanks for your prior feedback also
Hello,
For little changes we can help, just let us know what changes you want and please submit your requests to https://freevision.ticksy.com
Regard.
Thats so awesome. I have very little changes to do as I try to do as much as possible myself. It will really only be related to what I requested above and 1 more minor request. I will be sure to write a glowing review which I am very good at. Cheers.
I have created a ticket. Thank you
Hi there, I submitted my ticket but there was no reply and I really want to get this done. By chance maybe I could try if you tell me the folder or? That needs to be changed. I appreciate your help. One reason for buying this theme was that your support seamed very fast. 
Hello,
We’ve asked permission to access your site and please consider we might be in different time zone. We will try our best to help you with your customization requests.
Regards.
Yes I have sent the items requested and I realise that you are in Slovakia. I am very understanding and appreciate your support. I also have many customers in Europe so I am very up to speed with your situation.
Thank you for your support.
We can say same timezone, but not in Slovakia. Your ticket already responded please let us know if you need any small changes. Please keep responding to the ticket.
Thank you.
Thank you for you support yesterday my site is now as it should be and I have left a generous well deserved review as my gesture of good faith.
I do have a question. The site is somewhat slow to load and my thought this maybe due mostly to the Slider and google recaptcha on the homepage. I have actually shortened the page and resized much of the media plus using Smush, WP Rocket and Cloudflare for speed and caching however my load times are not good on Gtmetrix at 7 to 8 seconds
Is it imperative that I should use Recaptcha in your opinion? And how can I change the slider on the front page to be static as I cant find it in the revolution settings.
Thanks in advance
Please ignore my question about the recaptcha as I had just woken and was not thinking correctly. However I am still wondering about the slider and where to change it. Cheers
Hi again,
In the revised fields that were kindly created by you yesterday there is one named car make and model. When ever I input the car make and model it creates a number Car Make & Model “2195”
I have created 3 new tracking records and copied the info from the shipping data to the tracking data and this happens.
Its very odd,
Please do not post your support requests here, its not helping us to trace, we are receiving and answering your customization question/support requests via https://freevision.ticksy.com/
Thank you,
Regards.
My menu bar does not work on one page in mobile. I use #anchor and it does nothing
Hello, thanks for contacting us. Have you opened a ticket regarding this matter?
Best Regards
yes I did
So it seems that the anchor works, just that the menu takes up the entire screen in mobile and it does not disappear when you click on menu items.
Hello,
Thank you for reporting, we will make necessary changes for anchor menu links for mobile devices.
Kind regards.
Hi there, If I will provide you all websete content, such us text, pictures. Could you please customize and upload website on my hosting ? And also, I need russian, english, chinese and spanish language. Is that possible? Tell me please your awerage prices.
Hello,
We will help you to import same content as same as our demo site but images mostly will be watermarked and some of the videos has to be replaced with yours.
WPML plugin will help to create multilingual site, LogiPro also supports WPML plugin.
About customization, you can contact with us by using the form on our themeforest profile page and share more details.
Kind regards.
May I buy and use your dummy pictures? I like your paralax homepage and want use it. Also, could you pleasegive me your email for customisation conversation?
Hello,
1 – Yes, you can purchase same images if still available, we have IDs of the images.
2 – You can contact with us by using the form on our themeforest profile page .
Kind regards.
hi, i am interested in your theme and want to purchase it. but i have some query regarding tracking plugin.
1. I don’t want to show consignee and consignor full details.
2. want to show current status on top of details.
3. status can be – ordered pickup, at warehouse, dispatch, reached at destination, out of delivery, delivered or on hold.
4. we need to show a line with some green dot indicator which can indicator as per status from to destination ( maybe 4 5 indication mark ).
pls confirm me as soon as possible. i will purchase for 2 or more websites.
if any discount pls inform me.
Warm Regards
Ashok Soni
Hello,
1 – With few lines of code changes unwanted info could be removed.
2 – So you want to add another info field? We can guide you where to make changes or if your request is simple we can help.
3 – We can help with this.
4 – Like a progress bar that manually fed to show current status of the shipment?
Regards.
please can you send me the admin panel screenshots to nekmolanka@yahoo.com is the panel different from world press admin?
Hello, thanks for contacting us. Sorry we’ve no such policy which we can’t send you screenshots however for sure we gladly answer your questions. What do you wanna know or expectations? In fact all theme features are listed on item’s profile page and the item has rich online documentation. Additionally the theme has a custom theme options panel where you can control / customize your theme.
Best Regards
