12682 comments found.
Hi, I installed the theme and imported the demo. I also was able to change the images. But the home page looks broken https://www.technocratng.com. Please this is a live webiste. Kindly help!!!!
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi,
I have an issue / bug with product that have attibute variation that is out of stock. And I cannot figure out why is not working ok.
I have 2 products that have variation attribute image & both have a variation that is out of stock The 2 products are similare but act differently I don’t know why
Case 1: Out of stock string appear and image is not grayed Case 2: Out of stock string does not appear and image is grayed
- Why the grayed image & out of stock string does not appear in all case ?
See images from my question to see the issues: https://xtemos.com/forums/topic/variable-product-out-of-stock-grayed-round-image/#post-309521Hello,
We can’t reproduce this problem in our development environment. That is why we need to see this problem live on your website. Please, send us a link to your website if possible.
Also, check how it works with the default theme to see if it happens with WoodMart only.
Kind Regards
I’m using your Swatch image script the one that come with your theme. The variable attribute is a color photo only no other variation (no size) only color image.
So Product A exist in Red, Blue and Green (green is out ofstock) (somethimes the green image is grayed and no out of stock message and sometimes the image is not grayed and the out of stock message appear.
Expected when a product variation is out of stock image to be grayed and message out of stock should appear.
Could you check your script what trigger for both grayed image and message…
Our script doesn’t have such business logic. It is handled by WooCommerce. The only thing our theme does is reflect this script from the standard dropdown to our custom swatches buttons.
The swatch button are the one that get grayed sometimes, so this is why I cannot test it with the default template.
My main product have swatch attribute for variation (these are photo).
Could you check in your script and tell me what is required to have the swatches attribute grayed…
I did more tests and I realized the following when the string appear the product swatch is selectable, when it is grayed swatch-disabled with no out of stock string the swatch is not selectable…
Anyway, we have to see this problem on your website live. WooCommerce has a script that makes the attribute great, not our theme.
Ok but WooCommerce does not come with variation image swatches so there something in your code that add the swatch-disabled class or not… Make the out of stock variation swatch selectable or not.
Yes, our code relies on WooCommerce events triggered by their script. In fact, if our custom swatch is grayed, then the WooCommerce option in the default dropdown is not available as well.
I’m investigate this since a month and I have no clue why 2 products that have the same settings display outofstock variation swatch different way.
here is a recap that may help you to figure out ….
Case 1: Out of stock string appear, image is not grayed and swatch is selectable. (so why it is selectable and not grayed) (I understand that if the image is selectable the outofstock string can appear in this case)
Case 2: Out of stock string does not appear, image is grayed and swatch is not selectable (I understand that if the image is not selectable the outofstock string cannot appear in this case)
As we already mentioned, we don’t see this problem on our side. Please, send us a link to your website and we will provide you with a fix asap if it is caused by our theme and not by the WooCommerce.
I will send you the link by email, what is your email address?
You can use the contact form on our profile page.
Hi, how an i import all demo included all images?
Hello,
As stated in our theme description, images from our demo are not included and are replaced with placeholders and blurred copies. Anyway, you will get an exact layout as on our demo ready to fill your website with your content and images.
Kind Regards
After activate and import data, site stops to respond. Nothing is being showed on logs, but site responded fine after deactivate wood-core plugin How can i fix this?
The model i seted up was marketplace model. Without import basedata or models, site works fine with plugin activated.
The error occour after import base data
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi, Presale question, Can the dropdown menu have images added to each product. like in this https://www.frogchem.com/, if you hover on product, it shows you all the categories and when clicked on products, it shows all the categories on one page. this is the main functionality, I am looking for. Another thing, at the checkout, if I have to add different types of payment method, do I need another plugin ? Thank you G
Hello,
Yes, you can create a mega menu with Elementor and use our product categories widget to display all the product categories with its images in the dropdown.
Yes, you need to use additional plugins for your payment methods.
Kind Regards
Hello! Is there a Hebrew localization?
Hello,
Yes, we have a partial translation to Hebrew. You can find it here https://xtemos.com/glotpress/projects/woodmart/he/hebrew/
Kind Regards
Hey! Can you tell me why the footer has a padding at the bottom?
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
Try to add the following code snippet to the custom CSS section in Theme Settings
.footer-column {
margin-bottom: 0;
}
.footer-sidebar {
padding-bottom:0;
}
I understand it. I just can’t figure out where I can change the settings. Why are indents indicated there))
You need to set your footer background via Theme Settings to fix this problem without custom CSS https://prnt.sc/1tcac9h
Hi, my support has expired. I have simple two questions.
1.Where can I enable hamburger sidebar on shop page like this one here? “show sidebar”
https://woodmart.xtemos.com/shop/demo/medical-marijuana/?opt=hidden_sidebar2. How Can I enable sidebar widget on each category pages?
Thx for help 
Hello,
You can enable the off-canvas sidebar in Theme Settings -> Product archive -> Sidebar https://gyazo.com/86ba83592a5145a8ab809e917e0c1e53 Manage your widgets in the sidebar via Appearance -> Widgets.
Kind Regards
Hi! Please add support for Viber or can there be a code? And it is desirable to group social networks and messengers.
Hello,
Thank you for your feature request. We will consider adding this icon to our social buttons element in our future updates.
Kind Regards
Am I missing something or do the my account pages (orders, downloads, addresses, etc.) need to be manually created? Thanks
Hello,
You can find information about WooCommerce pages and how to create them in WooCommerce documentation here https://docs.woocommerce.com/document/woocommerce-pages/
Kind Regards
Thank you! That’s what I figured. Appreciate it.
You are welcome!
Turns out my endpoints are not working at all. I’ve tried disabling plugins and no luck. Is this something you can take a look at or do I need to renew my subscription?
Figured it out, I had to create a page with [woocommerce_my_account] shortcode and link it to woocommerce my account page – looks like it linked it all up
We are glad that you sorted it out.
Hi, are we ready to update woocommerce to 5.7 and wp 5.8.1 ?
Hello,
Yes, you are free to update the WooCommerce and WordPress to the latest versions.
Kind Regards
Hi,
Here is a suggestion for Size Guides
I have a case where I need a color guide (not a size guide) That would be great to have a few settings to make it more flexible
For example : -Be able to select the icon (replace the rule by another icon) or hide the icon (per guide or at least per installation)
-Be able to change the label name Size Guide to Custom Guide.
Hello,
Thank you very much for your feature request. We will consider this in our future updates.
Kind Regards
Hello
I’m using WP Bakery with your theme for building pages and everything is up-to-date. I have an issue with the Product Categories element. It’s impossible to re-order the different categories. I tried every possible combination of sorting but nothing changes. I tried both Woocommerce product category and VC core elements. It didn’t help either. Please let me know how can I fix this. Thanks you
I’m talking about be able re-ordering product category on pages only through Woocommerce categories element : please see screenshot : https://drive.google.com/file/d/1P_B5KAzZgIkDxhs4sM3peOIb0UuRhkmo/view?usp=drivesdk
Hello,
Please, send us your admin access so we can check your element configuration and help you.
Kind Regards
can I send you it to your email please ?
Send us an email using the contact form on our profile page https://themeforest.net/user/xtemos
I’ve just sent it , thanks you
Hello. In the horizontal menu there is a category section, it is fixed on the main page, and “drops out” on the rest of the pages. How to make sure that the category section was fixed on all devices?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hi, when i use Images gallery with Slider loop setting and click on image, lightbox opens another image, how to fix it
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hi, it is full compatible with Dokan building this demo: https://woodmart.xtemos.com/demo-retail/demo/retail/?, how is the “Vendors page” and “list of vendors” page?, same than https://woodmart.xtemos.com/handmade/store-listing/?
Hello,
Sure, you can use the Dokan plugin for any of our demo versions.
Kind Regards
Hello,
I have installed a demo version (electronics 2), but the svg image files are not being displayed. I even uploaded one of my own, and still nothing. Is there a bug or what’s the issue?
Thanks.
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
You can check the elements,FREE SHIPPING, 50 DAYS RETURN, no svg there, but they exist in the library. The same for the contact menu etc.
Thanks.
It seems that the `file_get_contents` function for URLs is disabled on your server. You need to contact your provider and ask to enable this option.
Yep that was it thanks!
You are welcome!
Hi bro.
Regarding optimization, I would expect the 2 links to be removed:
”/woodmart/fonts/woodmart-font.woff”
”/woodmart/fonts/woodmart-font.woff2”
Instead, it’s an inline SVG icon. I will avoid loading this file with great priority, thanks! http://prntscr.com/1t4z95kHello,
Yes, we have plans to replace our font icons with inline SVG in the future.
Kind Regards
Good, thanks bro.
Hi bro.
I don’t use the “wishlist” feature but the querystring still works outside of . http://prntscr.com/1t9gn1tAlso I would like to contribute translations for Vietnamese language – will I be able to register as a translator for this language.
Hello,
Please, send the Vietnamese PO and MO files using the contact form on our profile page and we will add them to the repository. I will forward this query problem to our developers. Thank you for the report.
Kind Regards
Hi, I’ve got the theme setup and added 10 products to the store but only 1 is showing.
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
Hi, I’ve installed the default [Storefront] theme and loaded the [shop] page and this also only displays 1 product rather than 10 available on the dashboard?
If it doesn’t work well with other themes as well then it is not something related to our theme. Probably, there is some problem with installed plugins or in WooCommerce configuration.
Hi, is there any optimization available for woodmart ? to lower css and js files ?
Hello,
Of course, you can read a tutorial about how to optimize your website built with our theme here https://space.xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021
Kind Regards
