157 comments found.
error dup url when load page login and pages. ex: http://localhost:8080/http:/localhost:8080/auth/login And when f5 button to refresh page, error get page.
Hello
Please raise a ticket at “https://pixelstrap.freshdesk.com/support/home” with purchase code, our technical team will revert you back ASAP.
Regards, Pixelstrap team.
Wanted the Newsletter on this template – very bad not working. If you send email its all cluttered on Gmail and Outlook. Doesnt work
its html template static design not dynamic
If its an email template it must be able to be send as a newsletter by Email…Problem if you send it the HTML gets distorted and we cannot use it for sending emails
there is email template design not working as backend , can you raise ticket at http://pixelstrap.freshdesk.com with exact issue and screenshots
Hello,
I’m looking for to buy this HTML template but have some concerns regarding the theme.
1. Is there any support for Page Speed Improvements? We see around only 30 scores when checking the template on the google page speed tool.
2. How much maximum page speed do you or your client achieve through the template? Do you have any references for page speed performance scores?
2. Is there any live support or chat support available if needed in urgency?
3. Is this template provided by individual person or company?
4. We are in the furniture business with multiple stores, and we are going to build a couple of main sites and additionally microsites. We are not using SaaS, do we need to buy multiple regular licenses or a single extended license is enough?
5. Is there any plan to migrate to the Bootstrap 5 version?
Hi, I have bought the template and right the images are place holders. Can use the images from the templates/or from your website into our website for temporarily?
sorry all images are replaced in placeholder only
Hi dear friend I also need a template psd file. Do you have a psd file for sale? If yes, how much does the file cost? Thank you
Hello
Please raise a ticket at “https://pixelstrap.freshdesk.com/support/home” with the title of pre-sale query, our technical team will revert you back ASAP.
Regards, Pixelstrap team.
Hello I ticked but I think no one is responsible. Because I need an answer to choose and buy. as soon as possible Thankful
as weekend there is lots of query in queue, psd file are not for sale at present
Is this boostrap 4.x or boostrap 5
bootstrap 5
Hello. I can not use npm i and gulp commands. So errors occurs. Can anyone help me? (Node.js and NPM is installed already)
Hello
Please raise a ticket at “https://pixelstrap.freshdesk.com/support/home” with purchase code, our technical team will revert you back ASAP.
Regards, Pixelstrap team.
worst support. everytime need to generate ticket for small solution
how can we support without ticket support its every theme standard for any issue support ticket is gemerated and forward to developer they help you
Hello. I bought this template one year ago. I like it very much, but I don’t know what else I need to work it on my page completely? Some CMS? PHP code? I cant make admin account, I cant add some products. What I need to get it works? Thank you
at present we dont have cms ready for this
i need to popup modal (news letter) at one time only. when i closed , its popup again.
Hello
Please raise a ticket at “https://pixelstrap.freshdesk.com/support/home” with purchase code, our technical team will revert you back ASAP.
Regards, Pixelstrap team.
hi, how can i make the banner image responsive? when i view the home page banner in mobile phone, the banner picture cant fully display.
Hello
Please raise a ticket at “https://pixelstrap.freshdesk.com/support/home” with purchase code, our technical team will revert you back ASAP.
Regards, Pixelstrap team.
i submitted the ticket already, please check it when u free.thanks lot.
can you provide ticket number ?
12114
12114
Hello, how can i import the demos? In the archive there’s only one file html
hello
As the title of the theme it’s html theme.
Regards, Pixelstrap team.
Multikart tiene soporte en español y esta traducido al español?
Hello
You need to customize as per your requirement
Regards, Pixelstrap team.
I tried to sign up in pixelstrap.freshdesk.com but it doesn’t seem to work. Can you help me please? I bought the HTML version of Multikart but I get an “angular” related error when I try to use Gulp.
you can also mail at support [at] pixelstrap.com
ok, thank you.
I have checked Lighthouse score: https://lighthouse-dot-webdotdevsite.appspot.com//lh/html?url=http%3A%2F%2Fthemes.pixelstrap.com%2Fmultikart%2Ffront-end%2Findex.html
It seems that your issue has several issues including old jQuery which is vulnerable. Is there any plan to update the theme?
Even, CLS issue is there. Lighthouse score is very poor
there are lots of tools to check score and since this is demo we use high quality images which affects speed
thanks
jquery is also latest you need to use some different better tool
https://ibb.co/HHN0M2ZHi,
Please cross check https://snyk.io/vuln/npm:jquery@3.6.0. The latest version is 3.6.0. My only major concern is security. For jQueryUI https://snyk.io/vuln/npm:jquery-ui@1.12.1
FYI, it was published 5 years back.
we have used 3.3.1 not 1.12.1
Hello, I am trying to signup for get support but I can’t because seems that my email is already registered but if I try to reset password, I get this error: “You are not authorised to access this portal. Kindly contact your helpdesk administrator”. Please, could you help me? Thank you
you can send email to support [at] pixelstrap.com
thank you
Hi,
I bought the template. Tried to key in support ticket it kept say invalid captcha. When I have longer text on the menu, the box I need it to auto expand. Can you let me know what I can do to achieve that?
Thanks, Brian
can you raise ticket also by support [at] pixelstrap.com
Captcha verification failed, try again!
It kept giving me this, unable to raise a ticket. Same thing captcha verification failed when I try to register an account. The captcha is just as easy as tick the checkbox to make sure I’m not robot, and yet it kept telling me captcha verification failed. Any other way for me to have this sorted out ?
you can raise by just sending email which we provided above
Thank you
I’m not sure which one should I get for it , there are html5, vuejs, react, shopify I’m developing via Microsoft MVC C# Which I basically need html + css + javascript template Can you point me to the correct one? Worried I purchase wrong
Hello
you can buy html and customize as per your requirement and if you developing in mvc c# angular version is most compatible
Regards, Pixelstrap team.
I want to refund, i can’t work by this kind of template, because it’s not dynamic and i have no skill on it.
I can’t paye for someone to make me extra script for payment, admin dashboard…
Thank you.
its clearly mentioned in title as well its html template for any issue you can contact envato support
hi, is the cart script and payment method integration included?
no its static html template only