12045 comments found.
I have opened a ticket and still no answer. I simply need access to my account. I have paid for an add on and need access to the activation code.
Please kindly contact us through our contact form here https://listingprowp.com/contact/ regarding your matter. And, also could you share the number of your ticket because as I mentioned above I couldn’t find it on our help center.
Thank you so much for bearing with us and for your understanding.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Do you have this platform in a html? WordPress is look like not a professional and will be hard to scale.
Hi Veasna2020,
Thank u for your interest in ListingPro!!
Currently, we sell WordPress theme only. Let us know if you have any further questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Let’s suppose that I am using your WordPress theme, but one day I want to change to a HTML site, is it possible and easy to immigrate all contents without losing?
Hi Veasna2020,
That will require custom work to develope it. For customization please kindly fill out this form to get a free quote. click here
Let us know if you have any further questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Form Fields not work!!!!! when you click on them in the filter it only blinks but exit search not
hi
Advanced Filters /Form Fields have bugwhen you click on them in the filter
it flashes
only still and end search not
sorry is a Cookies Bug not ListingPro
No worries,
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
@Umdrehung180 Theme Option —-> Footer
Hi thomasbaumann1993,
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
How do I edit the footer section?
Hi revolution180,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
I wanted to enquire about the booking system
we plan to have sports venues as listings. These avenues have multiple sports like badminton, table tennis, football etc and each sport has multiple courts/halls.
so can the customer first select the sport then the specific court and then go to the checkout where there is an option to pay on spot or right now.
Is this possible with listingpros in built booking system or a third party booking software would be required.
also is there split payment in listing pro
please reply asap
Hi ojaspathare,
Thank you for your interest in ListingPro!
This may be possible with some custom work done. For customization please kindly fill out this form to get a free quote. click here
Best Regards,
Natyra from Cridio
Customer Success Ninja
I will like to make an appeal that the listing pro theme should be worked on. the speed and loading time, I have done literally everything possible to increase both the Mobile and Desktop page speed insight of my project running on Listing pro, yet no success and these have been the reason Adsense has to refuse to accept us into Adsense earning program for over a year now
Please consider working on the theme page speed in the next updates
Please help us all
Thanks
Hi Watsoneology,
Thanks for taking the timeout to give us a suggestion. To share your feedback go to the link below and scroll down to Feedback section.
Feedback ListingPro Click Here To Visit Our POST-SALE Resources
Thank you!
I purchased the Addon for Medical an I am unable to access my ListingPro account to active the plugin. The password was not working and now it looks like my username is blocked. Also the reset password link is going to a dead link. Please assist asap.
Hi goproflo,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi goproflo,
I couldn’t find any tickets on our Help Center. Do you have any issues signing in or something?
Best Regards,
Natyra from Cridio
Customer Success Ninja
Yes. I am having trouble signing into the account to activate the add-on. I sent over the purchase email etc.
goproflo we are on top of your case. We will update your ticket asap.
How come such a wonderful theme doesn’t support RTL languages? There will be a lot of protentional buyers (Persian:3 countries,Hebrew,Arabic: a lot of countries + ...)
Hi webnegara,
Thanks for these kind words. Currently, we don’t support it but there are some users that converted it. As for converting your theme to RTL, you may google How to make a WordPress theme RTL and follow the instructions.
Let us know if you have any further questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Pre-sale question. Do your pricing packages allow for a free trial? Essentially we would allow a free 7-14 day free trial on all paid packages. Normally on ALL checkout services, client would put their credit card and system will ONLY charge after the trial period.
Hi ctremewebsites,
To learn better about our Pricing Plan feature read this article.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi i recently purchased and i also added blackpro as a addon well i downloaded it but how do i added to my site?
Hi devinclark24,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi, Does not have Multi Languages ?
Hi reiarte,
Thank you for your interest in ListingPro!
Multi-languages plugins such as WPML or qTranslateX are not officially tested. But many of our customers are using such plugins to offer multi-languages on their directory.
Note: We suggest you may want to consider the Google Translation plugin for WordPress as it will auto-translate your website in all the languages live with just a click of a button.
Let us know if you have any further questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Okay, I’ll try. Another thing. We are working on a classifieds franchise and with that I will need a large number of Themes. Would you get a good discount?
You can get a discount only when ListingPro is on Sale. During our research, we found out that most of the WordPress Directory Themes do not include all the necessary plugins to create a decent enough directory site without having to purchase additional plugins they may cost you up to $500 to even sometimes even $1500. Whereas ListingPro is an End-to-End Directory Solution (All-in-One) built from the ground up. So you actually pay a small one-time fee of $69 for a solution that saves you hundreds if not thousands of dollars.
We have just released ClassifiedPro and it has everything you can expect from an end-to-end classified solution – https://themeforest.net/item/classifiedpro-recommerce-classified-wordpress-theme/44528010
may I look backend demo?
Hi bizacquire,
Thank you for your interest in ListingPro!
Visit the following page and search or scroll down to BACKEND DEMO ACCESS Link: https://listingprowp.com/support
Let us know if you have any further questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
I am trying to activate the WeddingPro plugin but when I am adding the license key and press the save button, page reloads then goes to blank page and the plugin is not getting activated. I raised support case Ticket: #209801 as well. Could you check and reply.
Hi Sunny,
Please kindly bear with us until one of our support agents is available.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Thanks Sean Godmon for helping on this one
Happy to hear that!
The weddingpro is having too much bugs and it is not working properly i already updated the case , can someone look on that and respond to me.
Hi Sunnysinha1,
Sorry got the inconvenience. Please kindly beat with us until one of our support agents is available.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Ok
presale question. Hi if i get your theme how would i add black pro to my listingpro theme? Is blackpro fully functional? Can i add a blog to it? Can i charge for bussiness to add their business to it? Can i charge for ad space?
Hi devinclark24,
Thank you so much for your interest in ListingPro!
1. Our Support Agents will help you with instructions.
2. Yes, you can add a blog. See this article on How to configure the Blog in ListingPro?
3. Yes, you can. For more read this article.
4. Yes, you can. For more read this article.
Let us know if you have any further questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
I am sorry those questions were meant just for your blackpro addon. I wanted to know if i use your theme and have my own url etc can i add on blackpro to it and how? Other qquestions were stritcly for blackpro addon.
Yes, but anything that applies for ListingPro applies for BlackPro add-on as well, since it’s ListingPro’s add-on.
Yes, you can use the theme with your URL.
Hope I was clear let me know if you have any further questions. Would happily reply 
Ogh okay thank you.
Hi, Theme looks great!
a few quick pre-purchase questions:
1. Can subscriptions/packages restrict things like event listings / listed on the calendar? For example: membership level 1 can not list events, but membership level 3 can list events
2. Does listing pro have a stats counter available? That can be displayed. For example: how many listings have been made in 2021. Or how many members have subscribed.
3. Is Payfast a paid plugin?
4. Does Listing Pro provide options for Newsletter Subscriptions? Like a Popup or a footer widget for example?
thank you
Hi NaasierFromScamp,
Thank you for your interest in ListingPro!
1. Yes, it can. For more read this article.
2. Yes, you have them on the admin panel.
3. Yes, PayFast is a premium plugin.
4. I have to get back to you regarding this question.
Let us know if you have any further questions meanwhile.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi there,
Just letting you know that we have launched EventProWP.
You may read our Blog Post EVENTPROWP: THE BEST EVENT MANAGEMENT & TICKETING WORDPRESS PLUGIN about it as well .
Let us know if you have any questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hey,
Just wanted to let you know that we’re having BLACK FRIDAY SALE. You can get any add-on for 50% OFF!!! The offer will expire tonight!
Discount code: BLACKFRIDAY21
After tonight, the Black Friday deal ends but we are going to follow up with CYBER MONDAY SALE, where you can get any add-on for 30% OFF!!!
Discount code: CYBERMONDAY21
Cyber Monday Sale ends on December 5th!!!
Let us know if you have any questions!!!
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello CridioStudio,
I’ve just found your theme and it’s actually pretty awesome for my needs. Just a question upfront, is there a way to modify the search fields? Is there a way to get there a category field as well? As well, is there a way to modify the where field to a country and/or state?
Thanks a lot
Hi Taoiseach,
Thank you for your interest in ListingPro!
On this article you can find out how ListingPro Search works. For any other customization please kindly fill out this form to get a free quote. click here
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello Natyra, it looks pretty good actually, it’s actually what I’m looking for. For the search field, where I can put the location, in the example is was just the US, can I put as well Canada inside, to serve the two countries? Thanks a lot
Hi Taoiseach,
Yes, you can make it available for as many countries as you want.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi,
Is the theme RTL ready in any way?
Also, about the scheduling, I see it takes the options of the open date and time, can it be synced with outlook/Google calendars?
Thanks!
Hi noamflint,
ListingProWP doesn’t officially support RTL.You can download a 100% translated file of the Arabic language here. As for converting your theme to RTL, you may google How to make a WordPress theme RTL and follow the instructions.
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Is this theme (blackpro) compatible with WooCommerce and wfcm? can each vendor also sell items and get paid directly from the website.. . Can they post items for sale and when a visitor clicks on the vendor , they will see the items posted by that vendor or service provider. And can add to cart
Hi stridesdata,
Thank you for your interest in ListingPro!
Just FYI BlackPro is a demo for ListingPro, not a wp theme. And, ListingPro is a Directory solution and not an e-commerce solution.
You cannot sell physical or digital products out-of-the-box, but you as an ADMIN can use any WordPress e-commerce extension that supports shortcodes and manually insert shortcodes on any page, individual listings (description box) or use widgets to show in the sidebar.
Listing owners can only showcase their products or services with the Menu management system. They can link it to an external page where they can sell the items but the transactions between the end users (visitor) and the business listing owner will not take place on the website.
You may also check our Menu Management System that allows showcasing any products or services on listing details. https://www.youtube.com/watch?v=wI-kuQlF99g&feature=youtu.be
Let us know if you have any further questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello,
My listings are linked to more than 1 category but on the “category” pages and the “listing detail” pages it only shows the first category.. although the category pages show the linked listings properly.
Is there a way to show all linked categories without custom development?
Hi meero82,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
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