161 comments found.
Hi there, I want to completely disable the menu and logo on one page of the website. How is this possible?
Hi,
You can add the following css snippet to Custom CSS field of that page (button at the top of the Bold Builder interface when you edit the page):
header.mainHeader {
display: none;
}
It will do the trick.
Kind regards,
BoldThemes team
It worked! Many thanks to you
Hi again, the menu is disabled only on PC. How can I get it off on mobile also?
Hi,
If you wish to hide only menu trigger icon, you can add the following:
.btVerticalMenuTrigger {
display: none !important;
}
If you wish to hide the entire top bar (including logo), you can add:
.btVerticalHeaderTop {
display: none !important;
}
.btContentWrap.btClear {
padding-top: 0px !important;
}
Kind regards,
BoldThemes team
Thank you so much 
Hi, I purchased your denticar theme that I found very intuitive and useful on my case. Now I finished my website since three weeks and I put it online. I don’t know why but there is only one page that is indexed by google as I can see by type Site:studiodentisticoappi.it. I used yoast seo and google search console to forward the right sitemaps. Many pages are still in “discovered – currently not indexed” status. What is wrong on what I did? Is there a way to solve it?
Hi,
Thanks for contacting us.
Unfortunately, there is not very much that you can do on the side of the theme to speed up the indexing process by Google.
This specific status means that the page was found by Google, but not crawled yet. Typically, Google wanted to crawl the URL but this was expected to overload the site; therefore Google rescheduled the crawl. This is why the last crawl date is probably empty on the report.
Since the pages were discovered, the crawlability of the posts is probably fine. Googlebot will eventually crawl them but likely on its own schedule. You can “Request Indexing” https://developers.google.com/search/docs/advanced/crawling/ask-google-to-recrawl in google search console, but should only do that once as repeated submissions is not likely going to speed it up. Also, google will go back anyhow to crawl them on its own since it knows about those posts/urls.
Kind regards,
BoldThemes team
Hello,
I have a presale question. Does your theme support RankMath?
Hello, no it does not (it has never been tested with it so we can not support it).
Hi – there are some Aria errors so it doesn’t score well on the lighthouse accessibility test
https://lighthouse-dot-webdotdevsite.appspot.com//lh/html?url=http%3A%2F%2Fdenticare.bold-themes.com%2Fmichelle%2FIs that in the plan to fix soon?
Hi,
Thanks for the purchase.
The results of the Google Page speed test depends on the number of factors. If you take a look at the report you will notice in the opportunities section that the suggestions include:
1. Combining and deferred loading of the sites js and css – This needs to be done once you add all the site content and components by using the respective caching plugin since all the js and css needs to be combined, not only the theme’s
2. Defer offscreen images – the theme lazy loads its images, the images referred there are Google Maps images which the theme does not have control over
3. Serve images in next-gen formats – this depends on the images used in content – it is really up to you to optimize and use the next gen formats of images – the theme demo images come only as a content sample etc etc…
So, the results of the speed test depend on a variety of factors and most of them are not within the theme territory. Usually optimizing the images, using the cache plugin and uploading the static assets to CDN will significantly improve the results, but the actual content, page complexity and similar things do influence the speed as well.
Kind regards,
BoldThemes team
I didn’t mention the speed test. I said it’s failing the lighthouse test for accessibility because of aria used incorrectly. This is your territory.
Hi,
You are right, our fault – sorry for that.
We will escalate the issue to our developers to take a closer look at the findings and let you know.
Kind regards,
BoldThemes team
Hi,
We have managed to sort out the ARIA issues – the one remaining comes from Google Maps which we can not influence – https://lighthouse-dot-webdotdevsite.appspot.com//lh/html?url=http%3A%2F%2Fdenticare.bold-themes.com%2Fmichelle%2F#accessibility.
The changes will be part of the next theme and Bold Builder updates.
Kind regards,
BoldThemes team
Hello are you planning on adding Elementor as an editor for the theme?
Hi,
Thanks for contacting us.
We are not planning on adding Elementor support at this time.
Kind regards,
BoldThemes team
Please look support it is emergency ! https://boldthemes.ticksy.com/ticket/2773246/
i guess your theme has a serious problems !
Hi,
We can see that you have managed to resolve the issue on the server side.
Kind regards,
BoldThemes team
Is there an HTML version?
Hi,
Thanks for contacting us.
Unfortunately, there is no HTML version, Denticare is available only as a WordPress theme.
Kind regards,
BoldThemes team
Hi,
This is a pre-buy question. How is the speed of this site? is fast? both movile and desktop in page google speed.
thanks!
Hi,
Thanks for contacting us.
Related to the speed of the site – it really depends on a multitude of factors. Apart from the theme itself, optimization of images, the amount of content, caching mechanism, server speed all influence the site speed.
With the proper image optimization and the usage of respective caching plugin you can achieve good site speed with denticare.
Kind regards,
BoldThemes team
I have an issue with the datepicker in contact-7-form. It doesn’t display the date because it hides under the placeholder. ANy help ?
Hi,
Can you share the url of the page with the issue?
Thanks.
Kind regards,
BoldThemes team
The “Selecteaza data programarii ” field.
Hi,
Here is the thing – CF7 uses HTML5 date control which does not support placeholder natively, so CF7 uses a trick (if you define a placeholder) which displays the placeholder as pseudo element if the field does not have a focus and removes this pseudo element if the field has a focus. There is no way to detect if the field has the value and the focus using CSS.
There are two alternatives:
1. Not to use placeholder with the native CF7 date field (since it obviously has less than perfect implementation)
2. To use third party date picker instead of the CF7 native like described here: https://cmoreira.net/blog/date-and-time-picker-field-on-contact-form-7/
Kind regards,
BoldThemes team
Thank you . Let me try. Thanks for the fast reply.
Great Work ! I just solved the problem ! Amazing! 5 stars for you.
Thanks
Where I can change the text below a logo: https://crident.ro/contact. Thank you
Hi,
The text you are looking for is the page excerpt. Please refer to the following article for details: https://boldthemes.ticksy.com/article/9372/
Should you need additional assistance in the process, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to provide any help needed.
Thanks in advance.
Kind regards,
BoldThemes team
Hello, i bought your theme some time ago and the support has expired. But it was only today that I moved the site where I use your theme to production. Consequently, it is only today that I have verified that the google maps configuration does not work.
I already read your documentation but I still have problems.
So, I would like to know if you can help me without prolonging the support period, because of a question as simple as this.
It’s possible?
Hi,
In general the JavaScript console of the dev tools of your browser should give you the idea of what might be wrong with the map.
You can share the url of the page with the map here and we will take a closer look.
Kind regards,
BoldThemes team
Thank you!
The url is:
https://www.mydentalhouse.com/clinica-dentaria-coimbra/
Hi,
The error reported by the Google Maps API is
Google Maps JavaScript API error: ApiNotActivatedMapError
It seems that the Google Maps API is not activated for the key you are using. Please refer to the Google documentation for details -
https://developers.google.com/maps/documentation/javascript/error-messages#api-not-activated-map-errorKind regards,
BoldThemes team
and one more thing, just want to know if there is an appointment plugin included? Thanks
Hi,
No, the theme does not include any appointment plugins, but you can use the third party plugin of your choice.
Kind regards,
BoldThemes team
HI, do you offer a 30-day money back guarantee? Thanks
Hi,
Thanks for contacting us. Yes we do offer a money back guarantee – should it turn out that the theme does not meet your needs, we will refund you.
Kind regards,
BoldThemes team
images and icons included in demo install?
Yes, but images are not licensed for 3rd party use.
hi nice theme does the rtl work 100% perfectly ? im asking before the purchase
Hi,
Yes, the theme works in RTL layout without issues.
Kind regards,
BoldThemes team
Hi do you have a list of photos used in the theme so that we can purchase them? Specifically this one http://documentation.bold-themes.com/denticare/wp-content/uploads/sites/55/2020/03/alt-color.jpg
Hi,
Please find the collection used in the theme here: https://www.shutterstock.com/collections/202940279-335576cb
The original image has a pink background, so once you license it, you can either create the background on your own or use the image form our demo site.
Kind regards,
BoldThemes team
Hi
We are using the DEMO : Everest it works good. How to have SLIDER for homepage?
We donot want FULL BANNER / Background image for Inner pages.
please help
Hi,
Thanks for the purchase.
In order to add the slider to the home page you should edit the page using Bold Builder.
Add the section to the top of the page, then add the row with one column and slider page element. After that, add slider items to the slider and the desired content to slider items.
In order to remove the top sections from the inner pages, you should remove them using bold builder as well.
If you need additional help in the process, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to help.
Kind regards,
BoldThemes team
Good afternoon, I’ve just installed the theme and changed the logo, since doing this the menu has fallen out of place and the logo isn’t centred to the header. Please assist: https://colinnatali.co.uk/
Hi,
Thanks for the purchase.
It seems that you have a coming soon plugin activated.
Please submit a ticket at our support site – http://boldthemes.ticksy.com/ with the wp-admin credentials and our support team will be glad to assist you.
Thank you.
Kind regards,
BoldThemes team
Hello, just submitted a ticket. Thank you.
hello we can use this theme with multi language ? english , german , french etc ? i mean will be language icon on main page . visitors will choose their own language
Hi,
Thanks for contacting us.
Yes, you can use the theme for multilingual site, but keep in mind that this option is not available out of the box.
You need to use a third party plugin for this, such as https://wordpress.org/plugins/polylang/ or WPML
Kind regards,
BoldThemes team
Hi, your theme is so nice and great
we want to use it for a general medical services company (travel medical services)
1- do you accept this product is right for us? or only for dental clinic should use it? (of course we will change images and …)
2- is there any common medical icon sets? or only dental icons are available?
3- i used elementor and wpbakery before, are there common elements available in your bt builder? (like icon boxes, tabs, accardeons and …)
4- can we add custom css is theme options?
Thank you
Hi,
Thanks and thanks for contacting us
Please find the answers below:
1. Hi, the Denticare theme can surely be used as a general purpose theme, so you can freely use it for a general medical services company site
2. The theme has dental, medical and general business icon sets packaged
3. Yes, Bold Builder offers common page elements such as icon boxes, tabs, accordions etc…
4. Yes, you can add custom css in theme options both on the general theme level and on the individual page level.
Kind regards,
BoldThemes team
Thank you for answers … can you show me some medical icon set in theme? (or package link) and is there any video element in builder? (to upload video)
Hi,
You can find the medical icon font files here – http://bold-themes.com/local/iconfonts.zip
Yes, there is a video element in the theme.
Kind regards,
BoldThemes team
Thank you again, i bought this product
Hi,
Thanks for the purchase.
Should you need any assistance in the process, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to help you.
Kind regards,
BoldThemes team
Hello i have a problem with the Map. I do not see the map, this is the message that appears, how can I fix this?
Google Maps is not a static caricature. For detailed details, consult the JavaScript console.
Hi,
Thanks for the purchase.
You need to acquire the Google Maps API key. Please refer to the following article for explanation – https://boldthemes.ticksy.com/article/8049/
Should you need any additional help in the process, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to take a closer look at it.
Kind regards,
BoldThemes team
