484 comments found.
after installing a dokan in my website -> on my websites home page & shop page Product Price and Product name not displaying
After demo import home page is not mobile responsive loanpephone.in
hi! did you take away theme from envato elements?
Sorry, We got rid of it a long time ago.
Good evening. Woocommerce has updated to 5.7, do you have an anticipated release date to support this latest version?
Sorry, that update was just released. So we need more time to check.
Please wait
Hi, I’m interested in buying this theme, however I’ve seen people compaining about the speed. Is there any solution to that problem?
Hi,
Theme speed has been significantly improved. You can check it out on our online demo.
Hi,
You can change the text here: https://youtu.be/dR47Db7WGZUHi, Please send the ticker here: https://tickets.thembay.com/
Our Support Team will help you.
Hi, Can i use your theme without elementor? I am searching for a theme without elementor or wpbakery. A theme builder slow down website.
Sorry. It’s not possible. Theme built primarily through Elementor
Ok, i will try to rebuild your theme because it’s so slow with elementor. Too many elementor files loaded.
If you need help let me know 
I will not change too much. I want to change only the menu, to not be generated with elementor. I have finded another theme with menu generated without elementor. This is slowing down my client website. What are the files responsible for menu? Thanks !
1. You can choose the Header Default in the Theme Options: https://prnt.sc/1t2wcrj
2. Change it in the file: \besa\page-templates\header-default.php
Note: You must override the files in Child Theme. The following is an example: https://www.youtube.com/watch?v=dZZkTikDJrY
I will check.
Thank you !
Is this compatible with translatepress, litespeed and litecache?
Hi,
1. TranslatePress => We haven’t tested that yet
2. Litespeed and litecache => Yes
Thanks team for a quick response. Appreciate it.
Is it compatible with the WooCommerce Simple Auctions plugin – WordPress Auctions?
You have a demo with the multivendor plugin https://wordpress.org/plugins/wc-multivendor-marketplace/ ?
Hello fsan2val,
Unfortunately, our theme currently does not support the WooCommerce Simple Auctions plugin.
Sir How can I change the products on homepage by feeding products from woocommerce? such as products in “Lightning Deals” , “Top Electronic Devices” & “Home & Kitchen”
Does your theme allow to organize the sale of digital goods? What plugins do you need to buy to sell digital goods? What plugin do I need to buy to have an internal wallet that users can replenish and use?
Hello raslrasl2,
Thank you for your interest in our theme.
By default, WooCommerce already supports selling digital products: https://docs.woocommerce.com/document/digital-downloadable-product-handling/ To use the wallet you can refer to the following plugin: https://codecanyon.net/item/woocommerce-wallet/19502593with your latest theme header 01, 02, 03 and 04, the logo doesn’t reflect any changes. It is a confirmed bug, please fix it ASAP
Thanks, but there is no need to create another ticket, I think someone else raise the issue already. I am going to wait for the theme update. thanks
Hello,
Can you provide more information about the problem here? I do not understand
when I upload my own logo, it doesn’t appears on desktop version. It only work on mobile devices. I have no cache or other sort of cache enabled on the site. No ideas what caused the problem.
I thought you uploaded the logo in Theme Options?
If so, please edit the logo in Header Elementor Builder => https://docs.thembay.com/besa/#use-logo
Thanks, It only works when I choose the default header, if I choose header 1, or 2, or 3, the logo won’t change at all. I am an experienced user of your themes, such as urna, etc. I think this is a bug.
Hi,
If you choose the default, please select the logo there
If you choose Header 1,2,3, select the logo in Header Builder.
It’s not an error, please read the document: https://docs.thembay.com/besa/#use-logo
thank you very much. all good
Selling Booking Services for Hotels and tours, please reply
Sorry, we don’t provide such service
Hi, I will do the development in one server and once done will transfer to production. Both servers are identical. How can move license from development website to production website
Hi,
1. Use the following plugin to transfer the entire website: https://wordpress.org/plugins/all-in-one-wp-migration/
2. You just don’t need a license to transfer. Because the license is only needed when supporting and updating the theme
sir i noticed this template “WPML Demo (not included)” not included. can i know when you will publish this template? until yesterday it demo also working fine. but now it seems having some issues
Hi,
1. The WPML demo has a bit of a problem. We fixed it. Please check back
2. Due to copyright issues, the WPML plugin is not included. So we just did a demo to show you that after using WPML you will have a similar website
3. You can use WPML plugin for Besa similar to the following video: https://www.youtube.com/watch?v=6ycMzVwuGPQ
Sir, Thank you verymuch for the advice. further can I use this template without WPML plugin?
Of course, you don’t need to use WPML.
hi was going to purchase the theme but price was 29$ yet seems u have updated the price that’s not fair
Sorry, Besa is on sale for a default price of $59. $29 is because we have 50% off the theme price in the last month. If you think $59 is unreasonable, please find another theme.
ok thanks
1. Do you have any screenshots of the Dokan Vendor Dashboard? Are all elements aligned e.g. Sales Graph.
2. Can we change global colors?
3. How is this theme with google lighthouse or gmetrix tests? E.g. render blocking, unused javascript and css, font loading etc.?
Hi,
1. Is this what you want? https://prnt.sc/1qngn2p
2. You can change it here: https://prnt.sc/1qngpk9
3. You can check it here: https://gtmetrix.com/reports/el3.thembaydev.com/7a0CoxSx/
Thank you!!
Hi, may I use WC Marketplace free version for your Theme?
Yes, just the free version. Because our demo also uses the free version only
Hi, I’m looking to buy the theme. Can you please clarify the below points.
1. does the theme supports to edit homepage/remove some elements, such as the “Popular Categories” area in Home-2 & “Vendor” from all areas (product pages) since I will only sell my own products via the website. 2. does it support changing currency (LKR – SriLanka)
Hi,
1. You can edit it with Elementor very easy
2. You can configure it in WooCommerce setting
Thank you, I need to remove some areas from the home page. Also should a regular license or an Extended license?
Hi,
Just need “Regular License”
Before i buy this theme. I want to ask, can i customize this theme to become market place where customers can register as vendor and sell their own products? and buyers can chat directly with the vendor to ask about the details about the product, etc?
Thanks
Hello,
1. customers can register as vendor and sell their own products? => That is the outstanding feature of Theme
2. uyers can chat directly with the vendor to ask about the details about the product, etc? => I’m not sure on this. It depends on the Multi-Vendor plugin
Hello
I plan to customize the theme into a website for buying and selling secondhand goods with a non-automatic transaction system. I want customers who want to buy goods to be able to directly chat with vendors, and vendors can immediately reply to them and tell buyers more about their products. After the deal, they can manage how the transaction goes (usually meeting in person and payment in cash on delivery). Because this is a local market place for approximately 10,000 users only.
For that, can the “add to cart button” be replaced with a button that can bring customers directly to live chat with vendors? For example, I want the add to cart button text change to “chat vendor” and the link directly to the chat application or if possible can directly chat on the website.
I also want to ask, can the register feature for customers or vendors directly use gmail, facebook, or other social media? in order to make it easier to register, without having to do it manually.
looking forward to hear back from you.
thank you
Hi,
1. Chat: No theme supports that feature. You will need to use a 3rd party plugin
2. You can use the plugin “Nextend Social Login” => https://docs.thembay.com/besa/#use-login-socials
Okay, your theme alredy include dokan plugin? Or i need to install it by myself?
Hi,
You need to install it yourself.
You can read more here: https://docs.thembay.com/besa/#demo-content
