544 comments found.
How can I allow the vendor to upload screenshots in the product upload form? It only allows the vendor to upload a preview image but not screnshots like in your demo.
Hello,
You already submitted a ticket. Please contact from your ticket and your ticket no is #9
Thank you
Can’t see the ticket because when I try to login it says: Error: Verify your email first! Resend verification email
But the email never reaches my mailbox.
Please login now we’ve verified it manually. https://prnt.sc/1vivu3t Any trouble please let us know.
Hello. I am trying to import the software marketplace version of Eidmart marketplace. When do the normal import demo data off the Wordpress menu where it says “Importing Content” it never completes. I also tried to manually import and I got something saying it was an 503 Error.
I really like the way the template looks and have an idea on how I want to use it. Can you help me get your template imported into my site the way it looks on your marketing page.
Thank You.
Scott
Hello Scott,
Please increase the limitation from php.ini file then try to import demos.
memory_limit = 256M upload_max_size = 64M post_max_size = 64M upload_max_filesize = 64M max_execution_time = 300 max_input_time = 1000
Feel any trouble please submit a ticket here https://doc.wpninjadevs.com/support/
Thank you
I submitted a ticket on your site. I may need help with that.
Please check your ticket.
I’m not able to import the demo, It takes more than 20 minutes but still, nothing comes up.
Hello,
Here is the demo import documentation https://doc.wpninjadevs.com/docs/eidmart/installation/import-demo-content/
Feel any trouble, Please submit a ticket here with login information then we’ll help you to import on your server https://doc.wpninjadevs.com/support/
Thank you
It took more than 20 minutes to import content but still loading. I’ve tried different times but still the same.
Please check this URL https://wordpress.org/support/topic/demo-installation-taking-a-lot-of-time/
I’ve increased PHP configuration limits, but having the same issue.
Please submit a ticket here https://doc.wpninjadevs.com/support/
hello, can you tell me why i get all my blog not working please?
i get a black webpage :
Exemple : https://www.website-sell.com/start-and-monetize-a-blog/
Hello,
Maybe this error is coming from the Cookie notice plugin. You can try uninstalling this plugin. Please check this screenshot https://prnt.sc/1v4jise
Thank you
Where do I get the plugin edd-social-login ??
Here is the plugin https://codecanyon.net/item/easy-digital-downloads-social-login/20720969
Hi, I wanted to know if your theme is compatible with EDD extensions:
- Recurring Payments - All Access
I ask you this because I have seen your demos and I see that the page of the single product “edd” is customized and I do not understand if there will be a button to subscribe.
Currently on the single product page I have 2 buttons with the first button buying the product individually, while with the second button you can choose to subscribe to have “all access” so if a user buys the all access pass, later on the single product page he will see only the button to download the products and therefore will no longer see the buttons to buy. Does this thing work on your theme?
Then one last thing, I keep an image download limit of 10 per day active with the EDD subscriptions extension, I wanted to know if even in this case it is compatible with your theme and if there are no problems.
Thanks
Hello,
You’re right, you’ll get “download” in button after purchasing the “all access” subscription.
You can add “all access” purchase url in “live demo” or in “documentation” button. Here is the single product screenshot https://prnt.sc/1uu71id
Yes, you can add image download limit https://prnt.sc/1uu86td
Those features are coming from EDD all access extension.
Thank you
OK perfect thank you 
The only thing I didn’t understand, I need to create two (monthly) subscriptions in one you can download 10 images per day and in the other 35 images per day.
I know that with EDD and extensions (All access + Subscriptions) it is possible to do this because I have already tried.
My only doubt is:
Are the buttons and functionality clearly visible on your theme or do you need to customize buttons and lettering in some way? I mean (single product page and customer account page).
This is my last doubt. If you’ve made sure everything is perfect for this feature as well then it’s great for me
Hello,
You can get all access extension facilities here. Please verify this link https://easydigitaldownloads.com/downloads/all-access/
You know we’ve just supported this plugin.
Thank you
But I would like it if you answer my question, otherwise I don’t understand if I can buy.
I already have the whole easy digital downloads package, I didn’t need the link to buy.
I simply asked you, does your theme support these extensions well (subscriptions and all access)?
I want to know if these two extensions are supported on the pages when a user purchases a subscription. So who automatically sees a different button (download now) instead of (buy now) and all the other features of these extensions?
I can also purchase the theme, but if these two extensions are not 100% supported, I will not need them and will ask for a refund. For this I am asking you to please only answer my question if you can.
Thanks a lot.
Unfortunately, your question was bit confusing. If you know everything about “all access and subscription” so why you questioned us about download limit cause it has already been explained in the plugin description, you know it’s not theme related question. Download limit and others are coming from their plugin. Everything is explained in the plugin description that what you can do or not as well as download limit also that’s why I sent you the plugin URL.
Both plugins are supported by Eidmart.
Yes, maybe it’s my English that’s wrong so I can’t explain myself.
Anyway ok perfect, important is that you told me that both plugins are compatible with the theme. Then it’s fine for me and buy now
Okay dear
Hello. Before purchasing your theme, is there an opportunity to watch a demo of the admin panel? And the documentation? Thanks!
Hello,
Here is the theme documentation https://doc.wpninjadevs.com/docs/eidmart/
You can get all backend screenshots from here https://eidmart.wpninjadevs.com/demo/
Thank you
Thanks! I buy. How do you make such beautiful product images? http://joxi.ru/krDD1yRfKDMJkr
Our designer made product images.
Hello! where to get the import files?
Hello,
Kindly check this article https://doc.wpninjadevs.com/docs/eidmart/installation/import-demo-content/
Feel any trouble please submit a ticket here cause our support is ticket base https://doc.wpninjadevs.com/support/
Thank you
thanks
There is a question with the translation of the template into another language. There are not many words in the .pot file that need to be translated. For example http://joxi.ru/Y2L0pGQf7BwO32 I want to translate them into Russian. I can make changes to the template files, but after updating the template and replacing the files, everything will return to the previous one. How to be?
Because it has input field. Kindly check this doc https://doc.wpninjadevs.com/docs/eidmart/settings-wordpress-customizer/change-404-page-text/
Sorry for the last answer. Please submit a ticket here https://doc.wpninjadevs.com/support/
Thank you
Translation files should be named like this ru_RU.po. ru_RU.mo?
Hello,
There are language files with .po and .mo extensions. Two files for each language. We need to edit .po files to translate the theme. The .mo file is not for human editing- it’s more of machine (system) side stuff. When you edit the PO file with Poedit, the MO file automatically gets some adjustments. So we will need the both while uploading to the main server.
In our example, the two files for Spanish language are es_ES.po and es_ES.mo. Open the es_ES.po file with Poedit software.
Thank you
Everything is correct. I am translating using a program file poedit. http://joxi.ru/52aYNdBSE19XY2 And I save it in the format ru_RU.po. But the translation of the website does not change anything.
For example, this word is not in the translation file at all. http://joxi.ru/L21bpYGfRKGBMA. And many other words are not in the file .pot I don’t want to edit template files for this. Then, when updating, everything will disappear.
You can create a childt heme?
Hello,
Please submit a ticket here https://doc.wpninjadevs.com/support/ Our support will help you to create child theme.
Thank you
Greetings,
I submitted a ticket on your website. I have not been able to check the status of the ticket. I have been unable to register my purchase. The registration field is not being displayed.
Hello dear,
Maybe you didn’t check your ticket. We’ve already replied. Here is screenshot https://prnt.sc/1tybp2w
Please login here https://doc.wpninjadevs.com/support/ and check your ticket. Your ticket no #81
Thank you
Hello. Tell me about this page https://contentlandia.com/vendor-dashboard/ What happen?
Hello,
Please login here https://doc.wpninjadevs.com/support/ and check your ticket already replied.
Thank you
Hello, tell about this page. Whats happen?https://contentlandia.com/vendor-dashboard/
Hello,
Please login here https://doc.wpninjadevs.com/support/ and check your ticket already replied.
Thank you
Hello. I have something wrong with a content for profile project. I can`t use this link https://contentlandia.com/vendor-dashboard/
Hello,
At first, please read our documentation. https://doc.wpninjadevs.com/docs/eidmart/vendor/
Feel any trouble, please submit a ticket here https://doc.wpninjadevs.com/support/
Thank you
i’m very interested your themes, btw are you have a plan to create other themes? thanks
Hello,
Thank you for your interest. Yes, we are planning for the next product. But we are doing many updates for the running product that’s why it’ll be a bit late.
Thank you
Hi Sir I have question, how to change this box, i want my image scale 1:1. example 500×500 pixel, thanks …
https://i.postimg.cc/65WBSMz4/imagescale.jpgPlease check your ticket no #78
thanks, problem solved, but i want know how to fix my problem sir, please give me know what must i change for fix ..
*not need, i know how to resolve – thanks CodeIdem
Thank you for your advance
Hello, I have a problem registering the template registry code! Invalid code! please check it Thanks
Hello,
Please don’t use any null character or space to input the licence key. Any problem, please submit a ticket here https://doc.wpninjadevs.com/support/
Thank you
Hi, I have installed this theme, and when I click “Edit with Elementor” from the “Vendor dashboard” page, and I keep getting the preview error 500.
I have already written to WordPress but they say it is not on their end. Can you please help me? Thank you.
Kind regards, Raymond
Hello dear Raymond,
I think you should increase the memory size from the php.ini file- Below 3 you should increase then restart your server and try again.
memory_limit = 512M upload_max_filesize = 50M post_max_size = 50M
As well as please contact your server company.
Note: To work with the “Vendor Dashboard” page you need to install the EDD front-end submission plugin first. Please check this article https://doc.wpninjadevs.com/docs/eidmart/vendor/how-to-settings-edd-vendor-profile-upload-product-page/
Feel any trouble please submit a ticket here https://doc.wpninjadevs.com/support/
Thank you
Thank you very much for your prompt response. I will try the steps as indicated. Thank you
Greetings,
I received a notification that there is an update for the theme. Is the theme automatically updated, or do I need to manually update it?
Why can’t I get all the demo templates?
Please check your ticket.
I’ve read your reply, but I can’t find a solution. Where can I get a demo template page? because I only found 4 demo templates. Where can I get 13+ Home Demos 10+ Product Details Pages
Hello! I love your work! Could you tell me, please – can I :
1. add subcategory here https://eidmart.wpninjadevs.com/wp/downloads/ ,
2. make 4 products in a row,
3.move the left sidebar even more to the left
4.and also make product icons smaller?
5. Is it possible to add a review counter here? Just a circus over the word “Reviews” https://eidmart.wpninjadevs.com/wp/downloads/serve-digital-services-wordpress-marketplace/It would be cool to make the same counter under the product name like here https://syntystore.com/collections/frontpage
And the discount percentage over the product
Hello,
1. Yes, you can add subcategories to the filter page.
2. Yes you can add 2/3/4/6 products in a row.
3. You need a bit of customization for this.
4. I’m not sure which icon you are going to smaller but possible by CSS customization.
5. In the next update we’ll think about the review counter and percentage. Really, those are nice addition thank you so much for your wise comment.
Thank you
Hi, I have just bought your theme and I love it so much. However, I only find 4 demos on your theme (software, audio, video and photo). I cant find the multiple vendors site, graphic and other demos as you mentionned. How can I Install theme. Another issue is when I Install the software demo data, the site appears not as demo website and Ít appeared as a blog site. Could you Help me with these issues? Kind regards, Linh
Hello dear Linh,
Please submit a ticket here https://doc.wpninjadevs.com/support/ and kindly download our recent upload V 1.5
We are checking your ticket soon.
Thank you
hi, i would like to ask a question before i buy the theme.
can i change the checkout process by without paying, just: add to cart > checkout > email to vendors?
Thank you.
Hello,
Without paying you can process using “test payment” and vendor will be notified about this payment through email.
Thank you
thx a lot!
I changed my logo from apperance – customize – site identity but its not working on site
Please submit a ticket here with screenshot https://doc.wpninjadevs.com/support/
