1276 comments found.
i am getting this error on my website. 504 Gateway Time-out. kindly assist.
Hi there,
Did you manage to submit a ticket for this with all the details? We’d love to assist you.
Cheers, Team Liquid
A lot of your demos are not loading correctly, just getting text links and no images at all. http://opus-three.liquid-themes.com is definite for not working ands the two after this.
Hi there,
Thanks for reaching out, it was maintenance and already completed.
Cheers, Team Liquid
Hello! Can I change logo in mobile menu in a single page? I set a different header, with a different logo in a page, but on mobile version remains the main logo. How can I do it? Thanks!
Hey Jennifer,
Did you manage to submit a ticket for this? We’d love to assist you.
Cheers, Team Liquid
Hello. After a while enjoying your template, we want to change the style a bit and I would like to use the ROBOTO font from Google fonts, but in the Ave theme configuration I do not see the font options nor do the options to import custom fonts open
I have the theme reciaen updated and the problem persists
What I can do?
Thanks in advance.
I upload ROBOTO Medium as a custom font, but doesn’t appear in the Font Family seccion. This remains in gray, cannot be clicked
Fixed by disabling the Redux plugin
Hi there,
Sorry for the late reply. Roboto is alredy in the Google fonts archive. Glad it is fine now.
Cheers, TeamLiquid
Hi there,
Sorry for the late reply. It was a temporary issue. Thanks for your understanding.
Cheers, TeamLiquid
Hello,
How do I get the same look for the color and size variants (attributes) as you do in the demo version?
Example: https://shop.liquid-themes.com/product/ribbed/
In demo version (this is the effect I want to set): - https://prnt.sc/1x6xdp8
After import (a drop-down list I don’t need) - https://prnt.sc/1x6xgol - https://prnt.sc/1x6xi0o
Hi there,
Could you please submit a ticket? We’d be happy to assist you.
Cheers, TeamLiquid
Message to the CEO, Soon 10,000 sales, support is no longer there and updates are becoming less regular. Is it the beginning of the end or are you focusing all of your sales efforts with the Hub theme? It would be nice to think about the people who bought the theme, some of which are in multiple copies.
Can you answer a question (ticekt #9831) below on support: When you are on the subpage (i.e: http://ev6n6ajxnh.preview.infomaniak.website/notre-approche/), and you click on the main page menu anchor link, the anchor is not in the right place. You end up in the middle of the contact form. When you click on the link “Come with us” from the home page, the anchor sends you to “Start with us”. There is a problem in Firefox and Safari.
Hey Bartek,
Thanks for reaching out, I see your ticket has already been responded. Please follow 
Cheers, Team Liquid
Hi, still no solution, please fix it
Hello, In single posts, there is only one category displayed even if the article belongs to more than one category. How can we display all the categories of the article? For example https://original.liquid-themes.com/global-resorts-network-grn-putting-timeshares-to-shame/ belongs to several categories (Business, Motivation, etc.) and only the Business category is displayed. Thanks for your help
Hey there,
Could you submit a ticket for this? We’d love to assist you 
Cheers, Team Liquid
Replace matt and find someone who will do the job! it’s urgent.
This template is absolutely incredible, really nothing to say about it, the first one on themeforest, very far from other.But the support is so AWFUL !!!!
and i’m really pissed off, so much disappointed, so much. Because you put a bad one in the most important place. I buy a new licence for nothing, Still no solution after a month – Ticket #9400 Custom Responsive menu.Is it supposed to get response to tickets? I have six tickets on standby for several days. Is it supposed to have follow-up and support, or is it just to get sales?
Demo site is down
Hi there,
Thanks for your feedback!
There might be a temporary issue. Could you please check again?
Cheers, TeamLiquid
Hi Im trying to submit ticket, Ive filled all fields and asks to fill another field. Dont know which one.
I need support because I ran some tests and it seems WP Bakery slows down my entire site just using your theme and plugins with Corporate Website imported.
Its all a fresh install and Economy Server on GoDaddy, so there must be something wrong with WP Bakery.
Please advise on how to fix it or the process for a refund. Thanks!
I would like support to make it as fast as the demo. Please advise.
It looks like the problem is when admin is logged in. Otherwise its all good. Ive installed W3 Cache plugin too. It got a lot better. No need for support now, if needed Ill get in touch again. Thanks!
Hi there,
Glad all is fine! Feel free to reach us if you need anything else 
Cheers, TeamLiquid
How do I display a normal date format on the blog posts rather than “7 hours ago in”
don’t worry fount it in the template.. you should create a settings option for this as current format is annoying
Hi there,
Thanks for your feedback and glad all is fine.
Cheers, TeamLiquid
I updated #9270 please check. Thank you
Do I get any answer?
Hi there,
I believe you’re already in touch with our support team. Feel free to reach us if there is anything else we can help you with.
Cheers, TeamLiquid
Hi there,
I’m a bit confused on how get 3 images side by side on mobile.
Please tell me what I’m doing wrong…
Container is set as 1/3 +1/3 +1/3 I go to column settings on each of the three images and set the mobile columns as 3 columns -1/4
It is not formatting. Please give advice if you can.
Thanks kindly, V
Hi there,
Could you please submit a ticket? We’d be happy to help you.
Cheers, TeamLiquid
Hi, just wondering if its possible to get “Local Scroll” to work from a footer menu. As the local scroll option is not available in footer, like it is in the headers that I can see? Many thanks P
Hi there,
Really sorry for the late response! Looks like we missed this one.
Could you please submit a ticket? We’d be happy to check this one closer.
Cheers, TeamLiquid
Hello! I was making my mind to buy the Hub theme and then I stumbled upon Ave. Could you tell me the major differences between Ave and Hub? Do both of them come with WP Bakery Plugin included? I am looking to work out a magazine website. Which will out of Ave and Hub suit me?
Hi there,
Thanks for your interest!
Both Ave and Hub supports WP Bakery Page Builder. And it is included for free. We have so many blog layouts on both themes. We have 7+ blog demos for Ave. We’re also adding new blog/magazine demos to Hub Elementor.
Hope this makes it clear.
Cheers, TeamLiquid
preview websites are down
It was due to our server maintenance, all is back 
preview websites are down
Hey Luiz,
It was temporarily due to maintenance, sorry for the inconvenience.
Cheers.