12678 comments found.
Hi, Please consider mega menu. html blocks are not appearing responsive (mobile view). please try to add module for mega menu
Thanks
Hello,
Yes, our mega menu with HTML blocks is available for desktops only. We will consider implementing it for mobile devices in the future as well.
Kind Regards
Hi, Thanks. better something do ASAP. because clients are asking me too
We will consider this for our future updates but can’t guarantee that it will be implemented very soon.
Hello How can i have access to Vendor list or vendor page in handmade demo version?
Hello,
The vendors list page on our demo is provided by the Dokan multivendors plugin. You need to install this plugin on your website and follow its documentation https://wedevs.com/docs/dokan
Kind Regards
Hello Which Woocommerce custom page builder plugin do you Suggest for Woodmart theme with the most compatibility and less issues ? JetWooBuilder, Woolentor, ShopEngine, .... and any item based on your knowledge and support experience.
Kind regards
Hello,
Thank you for contacting us.
We have tested our theme with Jet WooBuilder and Elementor PRO. Both solutions are compatible with our theme. But our theme doesn’t add any extra elements to these builders. We are working on our own built-in solution to implement WooCommerce builder functionality. Hope to prepare this update in a few months.
Kind Regards
I want by the checkout extra cost for the transaction. For instead if a customer buy’s 1 ticket he pays €1,- transaction fee. But if he buy’s 2 tickets it should be €2,- transaction fee. How can i solve this?
Regards, Anthony
Hello,
Sorry, but this functionality is not a part of our theme and we can hardly advise you on this matter.
Kind Regards
Hi there the last update is compatible with Wordpress 5.8.1 and woocommerce 5.7.1 ? Thank You!
Hello,
Yes, our theme is fully compatible with WordPress 5.8.1 and WooCommerce 5.7.1.
Kind Regards
how can I download these elements? https://woodmart.xtemos.com/blog/woodmart_element/full-screen-banners-grid/
Hello,
You can read our documentation on how to import and use demo templates in WPBakery page builder or Elementor here:
https://xtemos.com/docs/woodmart/templates-library/Kind Regards
Hola! ¿Alguien me puede decir los parámetros de memoria de esta plantilla? Aún no he comprado la plantilla y no tengo código de compra. Necesito comprobar que mi hosting no tendrá problemas de memoria. Necesito saber: memory limit max_execution_time max_input_time post_max_size upload_max_filesize
Hello,
Thank you for contacting us. Here are recommended values for our theme
max_execution_time 180 max_input_time 60 post_max_size 8MB upload_max_filesize 16MB
Kind Regards
Gracias! He visto en soporte esto: https://xtemos.com/docs/woodmart/requirements-wordpress-set/ que dice que: post_max_size 64MB upload_max_filesize 64MB ¿qué valores son ciertos?
Yes, recommended value is 64MB but minimal required is 8MB.
Hello Guys, when is your next update? I’m not seeing allot of new improvements over time and wondering what your road-map is for these? Thank you…
Hello,
We are working on a few big updates that will be released soon. Our main course now is a brand new dummy content import mechanism and WooCommerce pages builder.
Kind Regards
Hello, How can i remove the company, Apartment, suit etc. (optional) and order notes from the checkout?
Regards, Anthony
Hello,
In order to remove the “Company” and the “Apartment” fields, go to Appearance -> Customize -> WooCommerce -> Checkout -> in the “Company name field” and the “Address line 2 field” fields select “Hidden”
https://monosnap.com/file/owtaZ93pErMq8ypAweUgdcwD9QpEweTo remove order notes, you need to get more settings for the checkout page, try to download the “Checkout Fields Manager for WooCommerce” plugin, then go to WooCommerce -> Checkout -> in the “Remove order notes” field select “Yes”
https://monosnap.com/file/SRipnvU2a0uQVUooQ5cyr4xBriiQKuHere is a description of the plugin:
https://wordpress.org/plugins/woocommerce-checkout-manager/#descriptionKind Regards
Thanks you very much! 
Hello,
We are glad that your issue has been resolved.
Let us know if there’s anything else we can do for you! You can always reach us at any time.
Kind Regards
Where in the settings can we change the -wd-header-el-color var?
Hello,
-wd-header-el-color is a CSS variable that accepts some color, it can be changed using custom CSS, so for a better understanding of what you need to change, please, send a screenshot with the element where you want to change the color. I will prepare custom CSS code for you.
Kind Regards
I`m usibg this shippet to make theme custom tab first in single product card tabs section
add_filter( ‘woocommerce_product_tabs’, ‘reordered_tabs’, 98 ); function reordered_tabs( $tabs ) { $tabs‘wd_custom_tab’ = 6; $tabs‘description’ = 5; $tabs‘reviews’ = 15; } but when snppet makes custom tab first the content of drscription tab dissaper? can u help me to solve this mistake?
return $tabs;
Hello,
In order to reorder tabs, you need to use “priority” in your snippet.
Here is an example:
function reordered_tabs( $tabs ) {
$tabs['wd_custom_tab']['priority'] = 6;
$tabs['description']['priority'] = 5;
$tabs['reviews']['priority'] = 15;
return $tabs;
}
add_filter( 'woocommerce_product_tabs', 'reordered_tabs', 98 );
Kind Regards
yes i`m using just that snippet, but when i change the priority of description tab to be second in tabs order, the content fo description tab disappear
Hello,
Please, make sure that you have enabled “wd_custom_tab” in Products -> select your product -> below find the “Custom tab title” field -> it must contain some text.
https://gyazo.com/efcf543d7eb2036ef80bc3b4a8e524e5That’s what I got:
https://gyazo.com/924e531cf778c7ae8aad0d0cf226733dHere is my code:
add_filter( 'woocommerce_product_tabs', 'woo_reorder_tabs', 98 );
function woo_reorder_tabs( $tabs ) {
$tabs['wd_custom_tab']['priority'] = 5;
$tabs['description']['priority'] = 10;
$tabs['additional_information']['priority'] = 15;
return $tabs;
}
Kind Regards
Yes i do just the same steps, but description tab became empty. Pls check the link https://olinyarn.ru/drops-big-merino/
any tip?
Hello,
I saw that you have removed custom code from your functions.php file because the description works well.
https://gyazo.com/4bafafec4943684e9cb48bb2f8cbf777Please provide login access for your site’s WordPress admin panel via the contact form on our profile page. I will check your issue and find a solution.
Kind Regards
Hi there, I want to clarify something before purchasing, does the catalog mode fully hides all the prices, wish list and shopping cart? And is it enabled through a plugin or under your theme option? Additionally, is there a demo of the catalog mode to view?
Also, is it possible to create a categories & sub-categories filter on the shop page sidebar?
Hello,
Thank you for contacting us.
Yes, you can hide all these features with our Catalog mode option. Categories and subcategories are separate archive pages they don’t act like product attribute filters in WooCommerce. You can check how they work on our demo.
Kind Regards
Thank you for the clarification. However, I sort of don’t understand what do you mean by separate archive pages. Is it possible to achieve something shown in this screenshot?: https://ibb.co/7R4FMNs
Yes, you can display the same categories navigation widget with our theme as well.
Alright, thank you for the quick clarification! 1 last question, I saw that you have this link: https://woodmart.xtemos.com/shop/?opt=catalog_mode, however, when I visit the link it doesn’t seem like the catalog mode is working? Also, is it possible to create add a search bar on the shop page on the mobile site?
It works, but the header still has shopping widgets. On your own website you will be able to remove them completely using the header builder.
Understood, sorry I just edited my question and would like to also ask if its possible to add a search bar on the mobile site ideally either in the header or above the “show sidebar” and “sorting”? Because from what I am able to see now, its under the menu icon.
Could you please provide some screenshots for a better understanding? It is not quite clear at the moment.
Hi, sorry this is what I mean: https://ibb.co/s3ZMy9J
Yes, you can put the search form in the header as shown on your screenshot.
Thank you, I have purchased the theme and looking forward to working alongside your support team to build my site.
Thank you very much! Feel free to contact us through our support forum if you have any questions https://xtemos.com/forums/forum/woodmart-premium-template/
Hi, i’ve updated to the latest theme today and now my whole woodmart ‘shop’ / woocommerce part is gone. I can’t see the plugin anymore but when I go the installed required plugin pages it mentioned I should install WooCommerce: Destination folder already exists. /wp-content/plugins/woocommerce/ Plugin installation failed.
(everything was working fine before update)
Removed WooCommerce plugin directly from the FTP and reinstalled and working fine again. Apologies for posting too soon. Thanks
Hello,
No problem, we are glad that you sorted it out. Let us know if you need any further assistance.
Kind Regards
Hello,
I need to be able to set a custom desktop menu break.
At 1257px to be exact
tested this – it is not working https://xtemos.com/forums/topic/menu-break-at-1200px/
salient has like a nice drag option by default – how can I do it on woodmart ?
Also I would like to show a green dot on the user account icon when the user is logged in – likt his – https://ibb.co/CvXJXtG – how can I do this ?
Hello,
Try to use the following CSS code snippet to achieve this
@media (max-width: 1257px) {
.whb-hidden-desktop,
.whb-hidden-lg {
display: flex;
}
.whb-hidden-mobile,
.whb-visible-lg {
display: none;
}
}
Kind Regards
Hello,
Worked great ! it could be nice if you can make an option in the Theme settings pannel with this 
Any update on account status icon when user is logged in ?
Sorry, but there is no option to show the status icon for the user. We will consider adding this in our future updates.
If I hire a developer to do it, does it have to be in PHP or works with CSS ? – All I need to know ?
Not logged in – normal icon logged in – change icon using CSS ? – make a custom icon ?
Just need an advice to acomplish this
Sorry, but we didn’t make anything similar in the past. We don’t know how exactly it could be achieved.
Hired a developer to do it – sent you an email with the code
Maybe you implement this in the theme, would be nice !
Thank you for sharing your solution with us! Much appreciated 
Please confirm if it will be implemented in next theme update – So i will delete from my end
( don’t wanna have a duplicate )
Sorry, but we can’t guarantee that we will implement this soon. We will consider this as a feature request.
I have extended my support but on the forum I clicked update and it still doesn’t update with my new support purchase
Hello,
Please, send us a screenshot of the error you see on our forum when trying to update your purchase code. If you have an urgent request, you can use our contact form on the profile page.
Kind Regards
How can we make the sidebar off canvas on single product page please?
Hello,
Sorry, but our off-canvas sidebar doesn’t work on the single product page.
Kind Regards
Can you let me know which template to copy sidebar and toggle sidebar button from so we can create a new single product page in child theme?
We don’t have a complete guide for such customization. But you can find and customize the single product page template in the file woodmart/woocommerce/content-single-product.php
Can I edit this theme with the Elementor plugin without having to install WpBackery?
Hello,
Yes, you can create your website like our demo using Elementor only. WPBakery page builder is not required in this case.
Kind Regards
Hi, when someone signup using google/facebook, why is it not picking up names from google/facebook automatically? It seems to just fetch the email right now
Hello,
Yes, there is no option in our theme that fetches first and second names from social profiles.
Kind Regards
We have created a mega menu but the scroll is not working in the megamenu
Hello,
We have answered your question on our support forum. Please, continue the conversation there.
Kind Regards
hello
i cannot update anything in theme settings
Warning: This page allows direct access to your site settings. You can break things here. Please be cautious!
please help
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards