450 comments found.
I have just deactivate the woo commerce plugin and activate it.
suddenly the Curriculum section disappeared, and the content is still exist in the backend.
and sometimes the price for courses in home page disappear and sometimes it appears
and i cannot see the the courses page, it just show only one course
I want to have a discussion forum or thread for people taking the course and potential students, Do you recommend a particular plugin that works with educavo?
Like bbPress or something else u suggest?
Theme has not included any thing but you can bbPress It will be good. Thanks
(There is a new update of LearnPress. You may need to update your theme (Educavo) to avoid outdated template files.)
There is a problem accessing the courses due to an update in learnpress and the template must be updated to run the courses as they were what should i do
We will check and update theme tomorrow. Thanks
Has the template been updated and the issue resolved?
Can you please send mail here https://themeforest.net/user/rs-theme#contact with your site URL with access. Since I have seen our end working fine. Thanks
Sent, waiting for issue to be resolved
Will check and update you soon. Thanks
what the new ?
We already replied you Vai mail. please update your theme.
You requested the data to solve the problem and sent it to you, and nothing has been resolved so far
I told you need to update theme. After you need active theme with license key. I don’t have your license key so you can update theme your end
How do I update the theme ?
Hi, please check theme documentation and theme update section from documentation.
I can’t do what you say can you explain to me more or give me something that shows me the steps
website : http://23.235.221.165/~clac/
I used a woo commerce payment plugin to increase payment methods like (cache on delivery – visa – Mastercard ) in case the user doesn’t have PayPal.
I tried to buy a course through one of those payment methods as a test, and the payment was complete and success, but when I try to watch course it doesn’t let me to watch the course content, so basically it tells me that didn’t bought this course
Did you setup course payment as WooCoomerce payment method? First you need to setup and you should use this addon https://thimpress.com/product/woocommerce-add-on-for-learnpress/
when i’m supposed to get reply to my tickets iots been 4 days now since i sent you that course content link is not appearing and you are just don’t care to give an answer
We are getting some issues to receive mail from envato from. Please send mail us directly to our support mail support@rstheme.com
An error occurred while installing RSElements: The plugin does not have a valid header..
Please mail to our support with your site URL with access we will check it. Our support mail support@rstheme.com
I sent you an email regarding my issue, please check it.
Ok we will check now and update you. Thanks
I sent you an email regarding my issue, please check it. The theme can’t be activated!!
We will check
Señores el tema me esta dando un error critico y los cursos se crean con error, envié un correo a soporte, para que me den solución.. de lo contrario, solicito la devolución de mi dinero porque no sirve no es compatible con Learnpress.Ya verifico todo y es el tema el cual me da error… ya que con otros temas learnpress funciona perfectamente…
We will check your mail and also check issues soon. Thanks
Please check the issue with the learnpress checkout page. When the user prompts their email to make the payment as a guest. The form reloads many times each time typo. Please kindly check this issue.
Did you send mail to our support with your site URL with access? So we can easily check. Thanks
I sent you an email about my issue. Please check it.
We will check it and update you. Thanks
I sent you an email with credential. Please check and help me to fix the issues.
We already replied you and again check today checkout issues.
How can I remove 3 line menu on top right next to search icon?
Go to educavo option then under offcanvas style you can disable it http://prntscr.com/1s97esn Thanks
how can i find purchase code ?
Hi, If you go download section from your profile then check it http://prntscr.com/1s2iguk
student registration are not working as the theme is using learn press and tutor student registration forms are not active i don’t know what’s wrong
Send mail to our support with site URL with access so we can check it
Hi team, We have a few comments. 1. Please check the issue with the learnpress checkout page When the user prompts their email to make the payment as a guest. The form reloads many times each time typo. 2. Update your “Footer CopyRight” section to allow adding script instead of paragraph. I want to add a “dmca” script but your theme only accepts paragraphs. Please update it. Thank you. Regards
Can you please send us mail to our support with your site URL with access? So we can check your issues. https://themeforest.net/user/rs-theme#contact using this link you can send to mail us. Thanks
I updated the latest theme for my website but the issue with learnpress is not fixed. The “Curriculum” tab can’t show lectures. Please check and fix this issue immediately.
We will check our end and update you. We need check learnpress update version has any issues or not. Thanks
Dear support,
I have another question. My course look like that : https://prnt.sc/1r22mlo
But I want it to look like yours like this one : https://prnt.sc/1r22prr
How can I do it ?
Send your site url and admin access so that we can take a look. Thanks
I sent you an email! Thank you very much
We will look and update you
Dear support,
I do have an issue when importing the demo. How can I fix the menu please ? Please find a screenshot below. https://prnt.sc/1r184lh
Here is my website too : https://www.k-et-b.fr/
Hi, you can adjust menu easily from admin. Go to Appearance -> Menu and you can adjust your menu. Thanks
I tried already but I couldn’t… Could you please fix it for me ?
I am seeing you already fix those. You can remove the following one i mentions in arrow.
https://prnt.sc/1r26oz9Dear rs-theme,
My brother bought your Wordpress template and sent it to me to install it on a website. But I do have this error actually :
An error occurred while fetching file from: https://www.k-et-b.fr/wp-content/themes/educavo/ocdi/learnpress/educavo-content.xml!
Reason: 404 - Not Found.
When I going to the path, I don’t find the file. I can go in wp-content/themes/educavo/ but I cannot find “ocdi”.
Can you please help me ?
Hi, This is the problem your server not reading XML file. Can you talk your hosting to enable it. Thanks
please fix the demo so you can see how everything is.
Hi, Where you seeing problem at demo. Can you share screenshots? Thanks
You can check your demo, you are not seeing the header images.
Can you share one URL please?
How can we change colour of these? the orange to something else
https://imgur.com/sNnMsD9You can go page editor then select this elementor widget from style tab you can change all color. Thanks
Hola, puedo contratar el servicio de rendimiento, seo, pero no el de la instalación?
What’s your site url and did you install the theme ?
La url es www.academianuestraherencia.com y ya instalé el tema, pero siento que no carga tan rápido como el de muestra que ustedes tienen, lo alojé en sitegroung
You can use any 3rd Party plugin – for loading your site faster. We always recommend wp fastest cache plugin. Thanks
Si uso los plugins de siteground uso además el que me recomiendas y no dará conflicto?
You can use siteground optimizer plugin. it will work good. Thanks
Muchas gracias a ustedes por su atención
It’s pleasure 
