144 comments found.
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I want to buy a template but I need to install it on a temporary domain to create the site and then I will migrate the site to the main domain. My question is: Can I do this using only one license? Thank you
Hi,
Yes, this is possible. You can do that by revoking the license as shown here: https://goodlayers.ticksy.com/article/17178/
Is it possible to receive a demo of the template so I can modify it and show it to a client before buying the template?
Hello,
Sorry, it is not possible to get the demo without purchasing the theme 
Hello. Thanks for the theme. I use the Real Soccer theme for my website. I would like to update the design and use the Big Slam Sport Clubs – Soccer WordPress instead of the Real Soccer Theme. I have records of my team’s results for 3 seasons (including tables etc.).
If I switch from the current Real Soccer theme to the Big Slam Sport Clubs theme, then I can save all my results, etc. in a new thread? Is it possible?
Thanks.
Hi,
Unfortunately, you will have to set it up again because these two themes are running on different system.
I want to ask a Pre- Sale question
And if yes Can it do the following
Website sample: Www.nuga.com.ng
1 Different registration forms for the athletes and official ( Both registration and Login)
2 And after registration, they can be printed after filling on line and also this can be used to produce the Name Tag for the Championship
3 It’s a competition website.
Kindly reply Asap.
Hello,
Thank you for your interest 
Users can’t register themselves, they can be added by an administrator as shown here: https://www.themeboy.com/blog/how-to-allow-wordpress-user-registration-and-assign-sportspress-roles/
Sorry, there’s no built-in print options, you have to customize the theme for this.
Hi, I want to ask few private questions? Can you share your contact mail please?
You can contact us via the form in our profile page 
hi, the theme is really good, but I still do not understand how Admin panel looks like? how easy for club manager to add players and manage matches? do you have such kind of a demo? thanks
Hello,
You can see the admin options for a match in this video: https://www.youtube.com/watch?v=UA25lgqgnSc
Sorry, we don’t have direct access to a demo.
Hi, how can I buil a time table like this ? https://demo.goodlayers.com/zyth/gym/timetable/
You can use this plugin for that : https://motopress.com/products/timetable-event-schedule/ However, please note that this theme doesn’t have the prebuilt stylesheet for this plugin like in Zyth.
Cheers! 
Hi – I have tried to create a support ticket but it says my supports has run out? I still have 6 months…
Thanks
There are two methods to submit the ticket.
1. With Purchase code : https://drive.google.com/file/d/1wbcLkMa6fKIhMuY6-WVdXetjFvn4Y7kM/view?usp=sharing
You need to login to Themeforest(or Codecanyon if you purchased plugin) to your profile page with account that purchased this item. Then click on the tab download and you can find it there.
See this : http://support.goodlayers.com/purchasecode.png
2. Via Envato Login
2.1. If you are struggling, try to logout first then, make sure that you login with your Envato account that purchased this theme. https://drive.google.com/open?id=1SfpCuHOSk6wsDZgB73oFTMOO3Vf-esKE
2.2. Click on the ‘Submit ticket’ button and make sure that you select the correct theme here: https://drive.google.com/open?id=1mXiWJ1SFZYhcNERvIXV3h8bF92ukGrpp (The theme name should start with “[verified]….”), if still didn’t work, click on (Verify purchase with Envato) button, the green one below.
If still didn’t work, please send me the purchase code ( http://support.goodlayers.com/purchasecode.png ) via the form in our profile page. I’ll try checking on that for you.
hello congratulations on the theme. how can i change the text “search” to italian? Thanks
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much! 
Hi, thanks for great work i want to ask that how can i use favicon for site best regards
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much! 
Is it possible to move the menu below the slider? I am not seeing an option
Hi,
Yes, you can do that by removing the slider in the page-builder and assigning it in the Page Options section: https://i.imgur.com/7j5M240.png
Hello,
is it possible to have an ics or google agenda file of the calendar of events?
Thank you
Hi,
Unfortunately, there’s no such a feature in this theme.
I am having issues importing the demo data. I need help please?
Hi,
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here 
Please also provide wp access + site url so we can check on it directly.
Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much! 
Hello, first of all thank for great work and sorry for my poor english
i bought theme and activated but at backend “Getting Start / Import” dont work and system mail me that there is an activation issue also there is no installed plugins menu item
how can i solve this problem tahnks
Hello,
Could you make sure you have installed the required plugins as shown in the Theme Documentation: http://demo.goodlayers.com/document/bigslam/
If you still see the issue, please open a ticket with your site URL and WordPress username-password so we can take a look and help with this: https://goodlayers.ticksy.com/
Thanks.
Can you add multiple teams for one club, such as 4 senior teams and then 5 junior team within 1 club? How easy is that to do?
Hello,
The clubs shown on our demo are teams, you can’t add other teams into clubs. You can add them to a league though.
Hello, Tried searching but couldn’t find an answer.
1. Can the theme support multiple leagues and assign teams to each league within the same website?
2. can users create their own teams? or only admins are allowed to?
Hello,
1. Yes, you can do that.
2. You can create “League Managers” who can create and edit teams. They won’t have all the admin privileges.
Hi, I have bought this theme, and import the demo (soccer 01) but it seems that it has some problems, there is a lot of stuff missing. can you please help me ?
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much! 
Presale question, from what I have read, I can make the home page slider full height if I want, is this correct? I have a client wanting a look similar to another project I built, and this is important. Love what I am seeing! Thank you!
Hi,
First of all, Thanks for your interest 
Yes, you can make a full height slider.
If you have any further questions, feel free to submit a ticket in our support site 
Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much! 
Thank you soo much! I purchased it last night, soo many good aspects about it. I am excited to use it. You’re welcome! 
Great thanks! 
If you don’t mind, you can support us by rating 5 stars for this item.
(You can rate the theme by logging in this page : https://themeforest.net/downloads then click on stars)
kindly check Ticket #2622662
Hello,
Sure, we have replied to your ticket.
FYI when WooCommerce “Store Notice” is enabled via customizer, the Big Slam main/top menu disappears. Same thing happens for the plugin “Corona virus banner”.
Hello,
This happens because these notices are supposed to be overlaid on existing elements like the header/top bar. It can’t be disabled by the theme 