79 comments found.
I am trying to preview the template but it does not work. I tried various browsers and same result on all of them. It says to wait for a few seconds and then I get a blank page.
We are checking what is the issue to view the page using iframe. https://loveicon.smartdemowp.com/ is the url for demo Thank you
Hello, I used the theme(license) in dev environment on local fly wheel and I believe I deactivated it and I am trying to use it on the new site but it is telling me that it has been used in another site. The site is not live besides it is deleted from the local server. How can I recover the license and use it on the new local environment?
Hi, We have deleted the license from your old site
Now you can activate the license in your new site.
Thank You
SmartDataSoft Team
Dos theme support RTL?
Sorry not
can i active online payment gateway for credit/debit card ? which donate plugin that you use in your theme ?
can i active online payment gateway for credit or dibt card ?
Hi, I just buy this site template but noticed zip file don’t have wordpress theme. Please update your zip file and provide us updated template. We need it urgently. Thank you
I think you are missing somethings. I just download the file all file is ok. Please download the one click installation zip file and install. if you download the full pack , unzip before upload
Thank you
Elementor Widget Panel isn’t loading. I have set up requirements as your documentation. Please help me out.
Please check your memory limit is above 256mb. For any technical help open ticket in support system
Thank you
I set the memory limit even more than that. I even open a ticket for help on you support system but you didn’t reply!
Please wait our team will answer you within 24 hours of ticket open. Right now our support is offline. Use php above 7.2+ Thank you
Could you tell me what plugin is used for donations?
Hi,
We used the “charitable” plugin for the donations.
Thank you, SmartDataSoft Team
Could you tell me where I can find the info where to change pictures in the slider, how to change the header and a footer? There’s nothing in the documentation?
Please view some tutorial about elementor. You can edit them via page using elementor and also from templated post type
Thank you
What tutorial?
Elementor basic tutorial how to use elementor. Elementor basic knowledge is need to use this theme Thank you
Can “CCAvenue Payment Gateway for WooCommerce” plugin be used to accept payments/donations?
Hi, we are sorry that we don’t have that option in our theme we used the charitable plugin for the donations. Thank you, SmartDataSoft Team
Theme can only be install for a website, You should have stated this in the features that a single purchase can’t be used for multiple websites. I am not happy with this at all
Hi,
Before activating the license in the new site you just have to deactivate the license from your old site.So only deactivating the license from the old site will give you the availability of activating the license in the new site.
Thank you, SmartDataSoft Team
OK, Thanks by deactivating it from the old site, hope it won’t affect the old site functionality?
Please keep in mind two live site with one licence is not allowed. Only development site is allowed Thank you
Im confused, is this a WP Bakery or an Elementor theme? I dont want anything to with WPBakery. Your docs says its required and I want to make sure all the demo elements are all done with Elementor. Also, how are you handing the color scheme? Am i able to adjust a majority of the colors through the elementor global color settings area? I dont want to have to manually adjust each element.
Hi, This theme is elementor theme. but you can use wp bakery page builder if you want. thank you
How about the rest of my questions? 
Hi, I am really sorry I have missed your rest of the questions. The most of the colors are changeable from our base theme option. And for the rest of the colors you have to change them manually using the custom css. But these sections are very little in number. And in future we will update the features of this theme by our customers requisitions. Thank you
Congratulations! Nice Work, GLWS 
Hi, before I purchase, does the theme support Stripe payment integration or is it only paypal?
Hi, the donations are integrated with the charitable plugin. Which supports the stripe payment method. Thank You, SmartDataSoft Team
Impossible to install demo version. I downloaded all required plugins and activated it but nothing about the next step. I submeted a ticket days ago but nothing…
Please follow our documentation, it is clear from where you need to import. From status menu please check your server meet all the requirements for import
Thank you
Now, when I try to import datas, I receive this message : Notice: Constant WP_CRON_LOCK_TIMEOUT already defined in /htdocs/wp-config.php on line 82
Hello, please check your WordPress core file is not modified with any third-party plugin . Disable all plugin .it is your modified file error. Original wp-config.php has no variable like this
Thank you
It Worked, thank you ! Now, I did note find how to change the copyright in the footer section. Can you help me please ?
From elementor template check any footer post. Normally footer create with elementor template Thank you
please help me out
Please check your server configuration according to our documentation. You file upload limit need to 32 mb. Post max size 32mb.
when i click on the download the size was 2.7mb
please how do i download the complete file
Please install this versions,and then install plugins. The button which you click download their you will find link to download full package. Thank you
am unable to install it please i need this theme
Please follow this doc. https://smartdatasoft.com/docs/loveicon-nonprofit-charity-fundraising-wordpress-theme/ If you still face problem open ticket our team will reply you tomorrow . Their is no issue in our theme
Thank you
Have resolve it thanks so much
please am unable to install the theme on my wordpress
Congratulation! GLWS
Great Work, Congratulations GLWS
Congratulation, best of luck with sales
