724 comments found.
Will featured image bug for newest wordpress version soon be fixed?
Hi there! It’s available on auto-update for a week.
Hello! That’s good. It don’t show up on dashboard updates tho and when download theme here from themeforest its from 18 dec.. where i find?
Please check TF download area again.
Ok now it is there. Good:)
Will it also show on dashboard update later?
You should have it already if you have an active support. It was available a week ago.
How do you show the featured image on listing page. My images are not appearing on listing page. https://ibb.co/6DM2xQH https://ibb.co/4jfM1fF
Hello, I had contacted through support on Jan 27, 2022, 11:42 PM GMT but I do not have reply as of yet. Could you please reply me on the support ticket if the answer cannot be given here. Thank you
What is your support ticket ID?
38800
The information has been passed to our support team. They will check it and get back to you
Could you please let me know where exactly these pictures need to be uploaded so that it appears on the listing page? And yes, I have asked this on the support but I do not have a reply yet. This is also not mentioned in the documentation.
All sorted now .
Got it, thanks!
Pre-sale question. Theme look great. We wanna use it to make a membership listing portal, i wanna know can i offer a plan for new partners and set different packages. example basic package can add 1 example house, no social media, no web etc. Package 2 can have more options and package 3 will have more options. if so this is amazing for me
Hi there! It’s possible but it requires the custom changes in the theme code which is a customization service.
Hello again dear GT3themes team i want add slider images on header hero section it is possible ? Thanks Regards
Hello! It can be done as a custom solution
demo website link doesnt work
Hello! There is a server maintenance. The websites will be up and running shortly
I love your theme great job. I noticed on mobile view that in listing page, “Reviews” section displays above “Book Reservation”, “booking Calendar”, “Opening hours” section.. Can you customize that and make “reviews” section to display down below right above “Recently added” section on mobile view? Thank you
Hi there! It’s possible, but it requires the custom changes in the theme code.
Okay great i will purchase theme so can you tell me how much to customize that?
Please submit a request via a contact form on our TF profile page and our team will get back to you with the quote
I submitted a ticket for the quote. Thx you
Got it. Our team will get back to you shortly.
I sent my requests about 3, 4 days ago still no answer
Hi there! Your request has been answered. Our team sent you a quote.
If you talking about the quote for customization you sent to my email a week ago i answered the day after which is about 5 to 6 days ago. Yesterday I sent still via email my wp admin cred requesting help to troubleshoot some issues i have. Check ur email please
To keep all the conversation in one place, it’s better to use our ticket system https://wp-help.zendesk.com/hc/en-us/requests/new
Btw, we got no email with the credentials.
I sent request to the link you posted
Got it, our team will get back to you shortly.
Hello dear GT3themes Team i m ask a pre-sale question i want disable maps, booking etc.. it is possible ? Thanks Regards
Hello! Yes, it’s possible
Presales Questions: 1 – Can you customize the fields that the merchant fills out to add a listing? 2 – if I install WP Bookings, can I attach it to the listings that are added through the add listing form? 3 – Does this theme support dokan? Dokan Bookings? 4 – is there a demo account to login and see flow/function of vendor dashboard?
Hello! It can be done with the 3rd party premium plugin. 2. You can assign the booking after you add the listing, as admin. 3. No, it does not support dokan booking. 4. The demo account was disabled for security reason.
Hello, is it possible to add e.g. a restaurant (vendor) and its menus and is it possible to display only the page with this restaurant or only its menus? Thank you.
Hi there! The menu can be added only as a picture.
PRE SALE QUESTIONS: - Can you use stripe for taking listing payments? - Can you make it so that there is no booking dates available for a listing…I don’t want that option available on listing pages.
Hello! We use Woocommerce for the payments. You can use 3rd party plugins for that purpose
before buying I hesitate between your theme and another, so I have a few questions and I hope you answer clearly and precisely even with documentations. 1. my site will be free but I am focusing on external advertising (not adsense) I want to know if you have spaces dedicated to advertising? 2. If your theme is compatible with dokan? Because I want each merchant to have his store on dokan 3. I want to create a multilingual site (Arabic and French) Is it possible? And which plugins do you recommend for this? 4. If you have an Android and iOS app? 5. Is there the option to promote the ads eg an ad owner wants to promote their ad to be on the top of the search list 6. Can we change the theme color and style of police ? 7. Is it full compatible with elementor ? Thank you
Hi there! You can have the ad space only in sidebar. 2. Please check if WooCommerce supports it. 3. Yes, it’s possible 4. No, we don’t have apps 5. No, there is no such an option. 6. Yes, you can do that. 7. It’s not compatible with Elementor.
I purchased the theme, and on the registration I get the message “Server error occurred.” what is that? URGENT ATTENTION
My support expired I bought the theme more than 6 months ago but start using now. I have bought 2 licenses of this theme, and a long time customer on theme forest, please email me with instructions. What’s happening?
YOU MUST ALLOW ME TO INSTALL THE THEME I PAID FOR
Please submit a support request. We don’t provide support via this public comments form
I PAID FOR THE THEME BUT THE ACTIVATION IS NOT WORKING ITS NOT ABOUT THE THEME IS ABOUT ACTIVATION I BOUGHT 2 LICENCES I DEMAND MY ACTIVATION. “CAN YOU CONFIRM THE ACTIVATION NUMBERS YOU SEND ME MY ARE CORRECT”
PLEASE DO NOT TRY TO TAKE ADVANTAGE OF ME BY ASKING ME MONEY TO ACTIVATE THE THEME I PAID FOR
1. Stop typing using Caps 2. Why do you ignore submitting a support request?
I have explained to you, I bought this the more than six months ago, and it’s not letting me send a support request
Ok, thank you for your understanding, I would like to resolve this as soon as possible
Our support team will assist you asap. All the requests are answered in the order they were submitted.
Hi there, I can’t change default location (london) in empty listings (No results); I tried to set a different one in Listings > G3 Location settings > Default location but didn’t work.
Hi. How and where can i add API key for maps ? In listing buoptions added api and its looks buggy on frontend.
Hello presale question: For payment, the system has an inbuilt payment system for admin right? Is the woocommerce integration for users to receive their own payment from their listings/bookings?
Hello! The theme requires WooCommerce plugin. The payments are made to the site owner.
Can you guys elaborate on your WPBakery elements a little more? Do you have a feature list of upcoming features?
Hello! Please contact us directly via a form available on our TF profile page and we will send you the list of the modules.
Okay, thank you
I contacted you on your TF profile page … haven’t received information from you about the WPBakery modules … please send. Also … do you guys only add modules, OR … do you guys change WPBakery in any way? I’ve used some themes that disabled some WPBakery elements to use their own, and it truly sucked.
It’s really odd, we can’t locate your request. Please send an email to alex at gt3themes dot com
Hello,
I have 2 questions about this template. https://preview.themeforest.net/item/listingeasy-directory-wordpress-theme/full_screen_preview/20882964?_ga=2.70332115.210976947.1629388735-860267059.1610965730Can the end-users personally become members themselves? (Can they write comments, rate the service, etc., but how to register or sign in?) because there is direct login and passport. If they can not register personally, can an additional module be purchased and integrated?
I will appreciate it if you could send us a sample of the panel that the end-user will use when he becomes a member? What type of panel it is?
Hi there! 1. Only admins can do that. 2. We can share only the screenshots. We do not provide access to dashboards.
Presale questions – is it possible to use instead of a google map, a custom map by using a plugin like image map pro or map svg?
Is the theme translatable with plugins?
hello, thank you for making this wonderful directory made available – we have some questions and are very interested to make the purchase. we want to use this as a ‘searchable’ director’ based on keywords and industries, is this possible. Also when some is conducting a search – we would like to them to submit their ‘details’ for reserving or booking with us – is it possible to do that? – also we may use ‘multi-keywords’ based search sections – is it possible? — and finally is there an example we can see for what we are asking for? thank you so much
Hello, i have installed the theme in new host provider but unable to activate the theme. It shows the error that your theme is already activated … and i don’t have any gt3accounts account !! can you please active our GT3 Account urgent
can’t create account with this link https://gt3accounts.com/app/ ?? and can’t reset password because i never created account in this website i used to activate the theme with my purchase code !! HELP
Hello! Please submit a support request and our team will assist you
Just send a support ticket “Your request was successfully submitted.” can you please work on it asap
All the tickets are answered in the order they were submitted. Please wait for the response from our team.
