Hello there,

Thank you for purchasing our theme and for reaching us. I checked with our support team and they’ve responded to your ticket: #74291 with screenshots. Can you please take a look and let us know how we can reproduce the issue that you’ve stated?

Kindest Regards, Ibrahim

Hello there,

Thank you for your interest in our theme. Please email our support from here to try out our theme: https://themeforest.net/item/geeks-online-learning-marketplace-wordpress-theme/34322176/support

Kindest Regards, Ibrahim

Hello there,

Thank you for reaching us. Please note this is support only for ThemeForest customers. If you are Envato Elements customer, please note it does not include theme support. We are sincerely sorry.

Kindest Regards, Ibrahim

Hello there,

Thank you for your interest in our theme. Our theme does not support RTL at the moment.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. Can you please clarify what is the issue you are facing with the login? You can register and login as a student to enroll into our courses.

I recommend that you try out our theme before purchase. Please email our support from the Support tab and we’ll setup a trial for you to test our theme’s features before purchase.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. You can email our support to trial the theme. Alternatively, you can register as a student to enroll and view the courses.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Thank you for purchasing our theme and for reaching us. Please do not hesitate to reach us if you have any questions related to our theme.

Thank you

Thank you Wish you too a lot of sales.

Thank you

You are welcome. Please do not hesitate to reach us if you have any questions related to our theme.

Hello guys, another question: I found this theme in Envato Elements, what is the difference purchase here or download for free in EE? Thanks

Hello again,

Thank you for getting back. Yes, we do sell this theme in Envato Elements as well. Please note that support access is available only for ThemeForest customers.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Thank you for your wishes

Hello there,

Thank you for your interest in our theme. Please email our support to have access to our trial. Please email our support here: https://themeforest.net/item/geeks-online-learning-marketplace-wordpress-theme/34322176/support

However, to test student and teacher perspective, you can enroll for our courses and register as a teacher in our demo.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. In general, WordPress search only for a given post types. This is because the results page will display according to the post type. For ex. if you search blog posts, it will display results as in blog page, if you search for products, it will display results as in shop page. It does a universal search but it will display the results like in default blog. Are you sure you want to go with it?

If you want to have a global search, I recommend using a plugin like Algolia integrated with WordPress. It gives better search results and display.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Thank you. Good luck to you too

Hello again,

We’ve responded to your ticket with resolution for some of the issues that you’ve raised. We’ve also requested more details in the ticket. Please do add them to the ticket.

Thanks, Ibrahim

Need that working @madras_themes. Please do check it ASAP

Hello again,

We’ve already fixed the issues that you’ve raised. Please check and let us know if there are any other issues.

Regards.

Hello again,

We’ve identified this issue as a conflict with Tutor LMS core classes. We’ve fixed this and released an update. Please update your theme to v1.0.3 to fix this issue.

You can update the theme can be updated in 3 ways:

1. Automatically: You can use the Envato Market plugin to update the Theme automatically. Instructions here: https://ibndawood.com/how-to-update-a-themeforest-wordpress-theme-or-a-codecanyon-wordpress-plugin/

2. Semi-Automatically: Sometimes, (1) does not work. You should download the latest installable WP theme zip file from your Themeforest downloads page and then upload it via Appearance > Themes > Add New > Upload Theme and upload the zip file. WP will backup the old Theme and install the new one.

3. Manually: You should download the latest installable WP theme from your ThemeForest downloads page, rename your current theme folder in wp-content/themes folder, unzip the downloaded WP theme from your Themeforest downloads page and upload it to wp-content/themes folder.

Please note that updating a theme will override any custom changes that you make to the parent theme. Hence we recommend using a child theme. A child theme is not meant to be updated and should contain only your custom changes. Also, we strongly advise that you backup your website and database before updating. It allows you to roll back the update if anything goes wrong after update.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

ok thank you for immediate fix

Thank you for your inputs. Please do not hesitate to reach us if you have any questions related to our theme.

Thank you Good luck to you too.

Hello there,

Thank you for your interest in our theme. Tutor LMS uses WooCommerce/EDD for managing sales. You can look into it here: https://geeks.madrasthemes.com/courses/getting-started-with-javascript/

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Thank you for your answer.

I still have questions:

Is it possible to sell access to all courses under subscription?

Can I count on psd files after buying a template?

is it possible to display the cart icon in the header?

Hello again,

Thank you for getting back. To answer your questions :

1. The theme uses TutorLMS and supports all its features.

2. Tutor LMS does support monetisation using WooCommerce, EDD, WooCommerce Subscriptions, Restrict Content Pro, Paid Subscriptions Pro. WooCommerce and EDD are free plugins which you can use to monetise courses at individual level. However, subscription plugins are not free and hence you’ll have to rely on premium plugins to achieve that.

3. Our theme does not include PSD files.

4. Yes, you can with custom coding. We can help with this custom coding.

I recommend that you try out our theme before purchase. Please email our support from the Support tab and we’ll setup a trial for you to test our theme’s features before purchase.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Thank you Please do not hesitate to reach us if you have any questions related to our theme.