74 comments found.
How do I change the social links in left of header?
Hello,
You can find option for the problem here. Please see screenshot: https://case.d.pr/ZCaFKb
Thanks!
Thanks excellent theme
Pre-purchase enquiry: Does this theme support LearnPress or LearnDash?
Hello,
The theme does not support the above plugins.
Thanks
Do you have demo of the RTL version that I can use after purchasing your theme in one click demo importer?
Hello,
The theme support RTL, so when you finish installing the demo you can use the site with the RTL language.
Thanks
Hello team I bought Grupi – Digital Agency WordPress + RTL but it’s missing the 6th theme. I want to use the 6th theme as you have demo. Can you send me the 6th theme?
Hello,
Does that mean you are missing this homepage?
https://demo.casethemes.net/grupi/home-6/Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hi. The inner pages are related to only single homepage in terms of design. What about other homepages?
Hello,
Currently the inner pages only have a dark version. Inner pages with light version will be updated in upcoming version.
Thanks
Hey Case, I submitted 2 tickets last night. Thanks.
Hi,
Please check ticket
username: jesse-envato-2000 ticket-id: #2949669
Thanks in advantage
Let me check. Thanks
Please check it again 
Thanks
Again..
Check again please
Check new ticket please
Thanks!
I will check. Thanks
Please check again
Please asap?
Please check again
Let me check. Thanks
Please buddy
Hi, please react on my last ticket
Please react asap, you don’t understand me..
Please
Please discuss in the ticket and wait for a response. Spam the comment will not help the answer quickly. Thanks
Hello. I submitted a ticket about the demo content. I can’t find how to turn on demo home page number 6.
Thanks, Jon
Hello,
I will check now.
Thanks
Hi, I sent a support ticket yesterday. I’m still waiting on a response.
Hello,
I will check now.
Thanks
Still no reply
I also Sent a ticket for a critical problem, please check
Hello,
I will check.
Thanks
In your demo Woocommerce Product Title is missing Kindly check and let me know how to solve
Hello
That is page Title… If suppose Customer disable that Page title for all page it will reflect on product page also..? its not make any sense kindly check with your team
and one more Cart page Mobile view also not good https://ibb.co/M8VmYkR
Product title, qty and all not visible
https://demo.casethemes.net/grupi/cart/Other then this everything is good, hope soon you will fix this : )
Please try: https://prnt.sc/200jgrd
kindly check my ticket I’ve a problem with installing Grupi theme
Hello,
I will check.
Thanks
I can’t find the RTL Version in the Demo can you share a link to it please !
Hello,
Demo not available, but theme is RTL support.
Thanks
Hello, I have sent a ticket, please reply. Username – saifabdulmuqeet Ticket ID – 2897061
I just downloaded and installed this theme and tried to upload one of the templates. It is showing however when I click on edit with elementor I get this message, “Seems like your kit was deleted, please create a new one or try restore it from trash” I tried to restore it but I don’t see any changes. I also have not done anything yet since I have not been able to edit it. Can you help fix this?
Let me check. Thanks
Three Months later and no changes to the inner pages. Very disappointing.
I don’t know what are you waiting for?? Currently inner pages are available, inner pages only one version is dark.
The template comes with 6 optional home pages but no inner pages for the optional styles. All the optional designs DO NOT HAVE inner pages. They all Link to the base inner pages of the first design thus leaving you without the ability to utilize any of the optional designs as the styles between the original design and the optional designs are completely different. SO if you buy this template keep in mind that you will not be able to use any of the optional designs as full websites as Case-Themes will not provide inner pages for those optional designs. I don’t get why you are rude and respond to a customer like this, I PURCHASED your template. I paid a lot of money for something I can’t even use. I did not ask for my money back, I politely requested, just like so many others chat, that you simply add the inner pages that are missing.
The theme is not missing inner pages. The theme is full of inner pages and other customers will see this. I replied to you in a message.
I’m not fooling the customer, we provide different demos but only one inner page version. It’s the same with any theme you see on my catalog. You can check out these themes:
https://themeforest.net/item/consultio-consulting-business-wordpress/25376496 https://themeforest.net/item/intime-business-consulting-wordpress/29840195 https://themeforest.net/item/bixol-cleaning-services-wordpress-theme/29344219 https://themeforest.net/item/alico-insurance-agency-wordpress-theme/26053893All of our themes come with an inner version and multiple homepage. So you are misunderstanding and giving us an unfair review. I hope you remove this bad review and we find a best solution to fix your problem.
Thanks
On Wed, 14 Jul 2021 18:16:46 0700 Envato Market <do-not-reply@market.envato.com> wrote -—
Hello, We will update the inner pages with the light version in the upcoming updates. ThanksThats what you wrote to me three months ago and then removed your comment. You told me that you would update the inner pages..you did not. THE TEMPLATE HAS NO INNER PAGES FOR THE OPTIONAL DESIGNS.
I can refund you if you don’t want to use the theme. We already have the designs for the light version but we need the plan to release and I can’t release according to your feedback as we are not in development. That’s why I said, the current theme only has a dark version.
Light version:
https://prnt.sc/1wg52zy https://prnt.sc/1wg53zc https://prnt.sc/1wg5a0v https://prnt.sc/1wg5az9 https://prnt.sc/1wg5bko https://prnt.sc/1wg5ccs https://prnt.sc/1wg5d4wAnd much more… just design and i have plans for future release. So I’m not deceiving you or our customers.
Hello! I really liked this template, but before buying can you tell me if I can set up a multilingual website with this template, where visitors can choose, by clicking a flag, for example, to see the website in english, french and portuguese? Thank you so much!
Hello,
Sure, you can build multilingual sites with Grupi.
Thanks
Hello How can I add this sidebar https://prnt.sc/1vzz1u6 from Demo 1 to demo 6?
Hello. I have installed your theme with Demo One Click Importer but there are no images. Can you help me? My site adress:: piecnapiec.pl
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
This is the demo I was looking for https://demo.casethemes.net/grupi/home-6-one-page/ not the one you installed
Hello,
You have installed the demo? after you install it you just need to select the homepage with home 6 one page.
Thanks
Hi I installed the demo and it’s not appearing correctly http://www.allangles.photography/ibranderisrael/
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hi I sent a ticket and waiting for your reply.
Please send me ticket ID.
2856175
2856175
I answered you: https://prnt.sc/1qhysvt
