461 comments found.
How to replace wishlist to cart icon menu at the bottom of the front end customer view
Hi muzammilsyed,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information and more details. Our support team will help you.
Have a nice day!
i want to purchase this theme if any discount available
Hi manojpatel27391,
Thank you for being interested in our theme!
The current discount price is $48. The regular price is $59.
Have a nice day!
Hi manojpatel27391,
The discount price is only available in a period time.
Have a nice day!
please this theme is very complex to edit i cant edit the footer effectively unlike other wordpress themes, i wan to try to edit the verical menu but it is quite complex , please i need help
Hi olumeseik,
Please watch our tutorial videos https://www.youtube.com/watch?v=oq3a4WDOQ60&list=PLbyF_EROfxJRsI60FJB936aJlMOaJx4fI&index=5, https://www.youtube.com/watch?v=qwScDipw3Xo&list=PLbyF_EROfxJRsI60FJB936aJlMOaJx4fI&index=4 and try again.
If you still need help, please feel free to open a ticket here https://skygroup.ticksy.com/ and tell us more details about what you want. Our support team will help you.
Have a nice day!
Hi, I Can’t seem to get the theme right to work. My header keeps having a transparant color. And the thema does not really look like the picture
Hi robraijmakers,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Have a nice day!
i installed the theme, it asks for slide revolution key. widgets can’t be edited and you don’t answer what to do
Hi benjamimg,
Our team replied your comment 8 days ago https://themeforest.net/comments/27409673
About Slider Revolution key, please read this articke https://skygroup.ticksy.com/article/10856/. We explained about it on the article.
About widgets, because they are working fine on our site. So, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Have a nice day!
Hello, I also bought a fun theme and when I install it, it looks completely crazy and ugly
Hi Sitealex90,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you check it.
Have a nice day!
how to set the width to 1400px llike miti? full width is a trend.
Hi onceiwas,
You go to Theme Options > General and enable the Layout Fullwidth option. After changing, you may need to increase the size of your banners if they are small.
If you need more help, please feel free to open a ticket here https://skygroup.ticksy.com/. Our support team will help you.
Have a nice day!
I Cant import demo content to my site
An error occurred while fetching file from: http://laffeyettcraft.com/wp-content/plugins/themesky/importer/data/content.xml! Reason: http_request_failed – cURL error 28: Connection timeout after 10001 ms.
Theme Settings
showing this error
Hi frelbin,
There may be a problem with your hosting configuration. Please read this article https://ocdi.com/import-issues/ and check it again.
If you can not check it, please try contacting your hosting provider and ask them to check hosting configuration for you (send them the link above).
After doing that, if you still can not import demo content, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Allow orders?
It doesn’t work, when I put the option to allow, but notify the customer, I enter the product and the product remains visible, even with zero stock.
I need the product to be sold out and that this function works for the customer to put the email to receive the email when the product is available.
https://solucao.info/Hi MNSSOCIAL,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you check it.
Have a nice day!
Hi, I bought a design. I also used your database integration procedure. But I can’t set homepage 07. I also tried the setting – reading procedure. And it doesn’t work. well thank you
Hi Stamp11,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you.
Have a nice day!
Hello, seeking for assistance for product featured image not be cut off and be displayed in full without resizing it one by one? Thank you in advance.
Hi angelfresnouy,
You go to Appearance > Customize > WooCommerce > Product Images and change product thumbnails size in there. After changing, you need to wait for WooCommerce to regenerate thumbnails or you can use the Regenerate Thumbnails plugin.
If you need more help, please feel free to open a ticket here https://skygroup.ticksy.com/
Have a nice day!
Hey Guys,
Will you add list view
and a list/grid selector on shop page like your other themes?
I also noticed the ‘tick’ on short description
I’ve bought a large range of your products and this is missing both these features
code for checkbox description below
<ul class="ul-style check">
<li>Best quality of materials</li>
<li>Free delivery for all orders over $200</li>
<li>-5% for all order in this week</li>
</ul>
Hi massamedia,
Thank you for using our themes! 
Each theme has its own features/layouts. We will note and consider about this in future.
If you need more help, please feel free to open a ticket here https://skygroup.ticksy.com/
Have a nice day!
Hi,
how can we get the pictures in the shop archive square (aspect ratio 1:1) like in the demo?
All our pictures are square (800×800 pixels) but with this them they are higher than wide.
Kind regards, Edwin
Hi Edwin,
You go to Appearance > Customize > WooCommerce > Product Images and change product thumbnails size in there. After changing, you need to wait for WooCommerce to regenerate thumbnails or you can use the Regenerate Thumbnails plugin.
If you need more help, please feel free to open a ticket here https://skygroup.ticksy.com/
Have a nice day!
thanks
hi is compatible with Yith WooCommerce Membership?
Hi antoniomaraucciunico,
Thank you for being interested in our theme!
We didn’t test that plugin yet. After purchasing the theme, if you have any issue with that plugin, you can open a ticket https://skygroup.ticksy.com/. Our support team will help you.
Have a nice day!
Thank you for reply
Another pre-sale question
I haven’t seen any demo with the YITH WOOCOMMERCE FREQUENTLY BOUGHT TOGETHER plugin how can I figure out what the layout is like if there isn’t a demo showing this functionality?
Then I would like to know if there is the ADD TO CART + POPUP functionality like in this image https://ibb.co/6Dd159r
These are the two things that I have not seen in your theme and that I am interested in having in the project that I have to create.
Then another thing that I would like very much and that I improve the product page the one without tab (amazon style) I was just looking for a single product page so however in my opinion you should improve it a little and make it less confusing.
For the rest everything is ok
I hope you will listen to me or tell me that these are things that can be done right away with your help in support.
Hi antoniomaraucciunico,
Thank you for purchasing our theme!
Plesse open a ticket here https://skygroup.ticksy.com/. Our support team will help you.
Have a nice day!
Ok my friend, I bought your theme after a very long search on themeforest.
I wanted a theme that had a professional structure and not just felt professional. Yours is really with professional code and then there is elementor and so I can change the shop pages as I want but the important thing for me was to find a good structure.
I have really been looking at all other woocommerce themes for over 10 days and I believe yours is of a higher level, you should support it a lot and well because I believe it can become a bestseller. Many like me are looking for just the kind of professionalism you offer.
I also purchased to give you an extra motivation to update it and insert the things that are unfortunately missing.
Now I try it and if I can’t do the things I asked for myself I will open a support ticket.
For now, thank you for your availability
Hi antoniomaraucciunico,
Thank you very much!
OK. If you need help, plesse feel free to open a ticket here https://skygroup.ticksy.com/. Our support team will help you.
Have a nice day!
Hello,
I do not see the GoStore Importer under Appearance after activating the ThemeSky plugin.
Thank you.
Hi greg1,
Please install and activate the One Click Demo Import plugin ( in Appearance > Install Plugins ).
If you need more help, please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you check it.
Best regards,
there are several things that you can’t edit, the widgets, the layout, it’s complicated, I need to solve
Hi benjamimg,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you check it.
Best regards,
Good Morning 1 I can’t edit the widgets 2 I can’t install the slide revolution license, so page 2 doesn’t allow me to edit the initial slide, help me
Hi benjamimg,
1) Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you check it.
2) About the license of the Slider Revolution, you read the article at the link https://skygroup.ticksy.com/article/10856/ so information.
Best regards,
my thema is gostore no gon
Hi benjamimg,
We know you are using the GoStore theme. As our previous comment, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check widgets.
Have a nice day!
Why is there a white line on the left side of the pages…
https://ibb.co/gvKCzZT https://ibb.co/k2yCNd1 https://ibb.co/qDk767m https://ibb.co/gt1pykzHi onceiwas,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you check it.
Best regards,
You can see it on your demo website
https://demo.theme-sky.com/gostore/electronic-03/?color=red3 https://demo.theme-sky.com/gostore/electronic-02/?color=red2Obviously, there’s a blank line on the left.
Hi onceiwas,
We don’t see it on our browser. Please see my screenshot https://prnt.sc/1wsu60t. There may be a problem with your browser (maybe setting or addon or zoom), please try to check them again or try checking on another browser/PC if possible.
Have a nice day!
can we import demo data for this themes after purchase
Hi manojpatel27391,
Yes, you can. Please read our documentation https://docs.theme-sky.com/gostore/#demo-content and watch our tutorial video https://www.youtube.com/watch?v=ELJ-EJfNqVw&list=PLbyF_EROfxJRsI60FJB936aJlMOaJx4fI
Have a nice day!
When is licence activate? When I buy it? Or when I activated? Tkss
Hi bilyntth,
Thank you for being interested in our theme!
The license is activated when you buy the theme. For more information about the license, please read this article https://themeforest.net/licenses/standard
Have a nice day!
