Hi there,

Thanks for writing in! Please check this article which will help you to locate your purchase code.

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Hi there,

Thank you for choosing our theme!

In case you used your purchase code to register one installation, you are required to deregister in order to use the purchase code on a different installation. You can find more info in this article – How To Register And Activate Themes.

You should know that you can always turn to our support team and you are more than welcome to submit a request at our Help Center and our support team will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.

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Hi there,

Please note that we didn’t include compatibility for WordPress 5.9 yet and we are working hard on adding it and hope the update will be available soon. Howewer, since the theme is compatible with WordPress version 5.8 it should be also work fine with 5.9. Thank you for your patience and understanding.

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Hi there,

The booking system is our own where the reservation form is integrated within the theme and the process of purchasing goes through WooCommerce where we do use their functionality for this purpose. With some custom CSS, you can hide the booking form. And you can add Contact Form 7 instead of it.

Let us know if you have any additional questions.

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Thank you for your answer. I actually already asked another question. Can we separete rental and sale yacht?

Hi there,

Unfortunately, we don’t have to rent functionality included by default. You can search for a 3rd party plugin for this. Please note that we have not tested every available plugin and cannot guarantee compatibility with all 3rd party plugins available.

Let us know if you have any additional questions.

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Hi there,

By default the tour price is set to be by tour and not by a number of guests, you will be able to enter the maximum number of guests that can be for one tour, but the price is the same. If you wish to change that, you need to do some custom coding. Do let us know if you have any additional questions.

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Hi there,

In order to contact our support team please submit a ticket to our Help Centre, by following instructions from this article.

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Hi there,

Widgets added in “Mobile Header” widget area in Appearance > Widgets will appear in mobile header so you can add widgets you need here (please see screenshot).

If you have any additional questions please let us know.

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Hi there,

Thank you for reaching us!

We haven’t tested our theme with Polylang plugin, so we cannot guarantee a 100% compatibility. When it comes to creating multilingual site with our themes you may find this article helpful – How To Create A Multi-Language Website.

Do let us know if you have any additional questions.

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Hello,

Thank you for reaching us!

Seafarer theme is compatible with WPML, and for more info on how to create a multi-language website, please take a look this article.

If you need further help with this, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Hello,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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That’s where I tried reaching out first but but the dropdown to select theme is only showing an old theme that I bought 2 years back (Sagen), it’s not showing this new theme that I bought 2 days back. Can you please reply with a yes/no to my question here – is it possible or not possible and other details we can discuss on email or somewhere.

Hello,

Please follow the instructions from this article, especially the last 2 steps and you’ll be able to submit a ticket: How To Submit A Ticket.

If you’re still unable to do that, you can reach our support via mail providing your purchase code in it and our team will help you.

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Hi there,

Thank you for taking an interest!

Once you purchase theme, you can ask our support team to provide you with the design files. For more info, take a look at this article – General Info On PSD Files.

If you have additional questions, let us know!

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Hello,

Thank you for taking an interest in our theme!

1) You have an option to create tours and customers can book a tour as well, see tour single here.

2) Booking and payments – booking system is our own where the reservation form is integrated within the theme and the process of purchasing goes through WooCommerce where we do use their functionality for this purpose. You can add coupons as well at checkout, take a look at this link for more info.

For core payments options, see this article.

For more info about theme options in general, open the official documentation.

3) The option for currency exchange doesn’t exist within theme options, you can search for 3rd party plugin for this purpose, however, please note that our theme is not tested with 3rd party plugin and we really can’t guarantee compatibility.

4) Social media integration – options for enabling Social Share are available within theme options, check theme docs for more info.

5) User Dashboard is not available within theme options, however, with the WooCommerce plugin, customers have an option to create an account, take a look at this article.

6) SEO optimization – see this article: SEO Basics for WP Themes

7) Regarding the customizability, please check theme documentation for the general theme look and feel.

If you have more questions, don’t hesitate to write!

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Hi there,

Thanks a lot We are happy to hear this

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Hi,

Your ticket should now be updated with response once more. Please continue the conversation with our support agents at Help Center and they will gladly help you.

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Thank you support, beautiful theme and excellent service in support, hightly recommended for anyone looking to purchase this theme.

Hi there,

Thank you for your kind words

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Hi there,

Thank you for taking interest in our theme!

Unfortunately that is not a feature of the theme. Tours need to be added in backend by admin.

Theme does have an advanced search option and it is showcased on this homepage.

If you have any additional questions please let us know.

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Hi there,

Thank you for reaching us!

Demo content of the theme is built with free Elementor version and it is not required to use Elementor Pro.

If you have any additional questions please let us know.

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Hi there,

Thank you very much, we are glad that you like it!

Support Mikado Portfolio part of Qode Interactive

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Thank you!

Support Mikado Portfolio part of Qode Interactive

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Thanks a lot!

Support Mikado Portfolio part of Qode Interactive

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Thank you very much!

Support Mikado Portfolio part of Qode Interactive

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