12890 comments found.
Hi, please when I set product filters on home page (like Bike demo), it is not working correctly on desktop. For example when I choose category, it immediately redirect to shop page. But it happens with some categories/brands. On mobile is everything good. Thank you for help.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi Support :
I would like change the text on button in widget shopping by as follow code is not work : https://snipboard.io/kTWYOM.jpg
Code : add_filter( ‘widget woocommerce widget_shopping_cart’, ‘button checkout wc-forward’ ); function woocommerce_custom_product_add_to_cart_text() { return __( ‘Shopping NOW’, ‘woocommerce’ ); }
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello Xtemos Team,
1- I need to showcase the products, with Call for price, or Get Quotation buttons, no direct sale is that possible in this theme ?
2- does it come with the preBuilt styles in which I just upload and replace with my products ?
Hi,
Thank you for being interested in our theme and contacting us!
1. Yes, you can use Contact form 7 and create a custom form in a popup with our theme. Then just replace the standard add to cart button with this button.
2. Of course, you can import our dummy content in a few clicks and then replace it with your own products and images.
Kind Regards
Hello, thanks 1- is the buttons replaceable easily ? or using a custom plugin ?
You can simply put the button to the product content. Add to cart button can be hidden with CSS or using our Catalog mode option.
Hi there
First of all, great theme!
We just stumbled up on a small issue. When write text for a product category we can insert a read more excerpt. It just doenst show up.
In the editor you should just be able to insert “more” function:
If you’re using the Visual editor, place your cursor at the end of the text that you want to be the excerpt. Click Insert Read More tag in the toolbar. A dashed line and ‘MORE’ is displayed at the end of the excerpt.
Is something in the theme blocking this?
Hello,
Thank you for contacting us!
Sorry, but this option doesn’t work in the category description. It is developed for blog posts only.
Kind Regards
Hello! On the mobile version, when you click on a product, it takes 2 clicks to open. How do I need just one click?
Hello,
You can disable this option and open the product with one click only.
Kind Regards
how? give me instructions pls
We don’t see the “Purchased” label on your account. If you need support regarding our theme, please, contact us using the account under which you purchased our theme.
Kind Regards
Can someone help me how to fix this widget error? The “categories” block was affected by errors and may not function properly. Check the developer tools for more details.
The “text” block was affected by errors and may not function properly. Check the developer tools for more details.
The “categories” block was affected by errors and may not function properly. Check the developer tools for more details.
The “woodmart-recent-posts” block was affected by errors and may not function properly. Check the developer tools for more details.
The “media_image” block was affected by errors and may not function properly. Check the developer tools for more details.
The “text” block was affected by errors and may not function properly. Check the developer tools for more details.
The “text” block was affected by errors and may not function properly. Check the developer tools for more details.
The “woocommerce_price_filter” block was affected by errors and may not function properly. Check the developer tools for more details.
The “media_image” block was affected by errors and may not function properly. Check the developer tools for more details.
The “woocommerce_products” block was affected by errors and may not function properly. Check the developer tools for more details.
The “woocommerce_price_filter” block was affected by errors and may not function properly. Check the developer tools for more details.
The “media_image” block was affected by errors and may not function properly. Check the developer tools for more details.
The “categories” block was affected by errors and may not function properly. Check the developer tools for more details.
The “text” block was affected by errors and may not function properly. Check the developer tools for more details.
The “text” block was affected by errors and may not function properly. Check the developer tools for more details.
The “categories” block was affected by errors and may not function properly. Check the developer tools for more details.
The “text” block was affected by errors and may not function properly. Check the developer tools for more details.
The “meta” block was affected by errors and may not function properly. Check the developer tools for more details.
The “woodmart-recent-posts” block was affected by errors and may not function properly. Check the developer tools for more details.
The “search” block was affected by errors and may not function properly. Check the developer tools for more details.
The “woodmart-recent-posts” block was affected by errors and may not function properly. Check the developer tools for more details.
The “archives” block was affected by errors and may not function properly. Check the developer tools for more details.
The “text” block was affected by errors and may not function properly. Check the developer tools for more details.
The “text” block was affected by errors and may not function properly. Check the developer tools for more details.
The “woodmart-recent-posts” block was affected by errors and may not function properly. Check the developer tools for more details.
The “woodmart-instagram” block was affected by errors and may not function properly. Check the developer tools for more details.
The “woocommerce_products” block was affected by errors and may not function properly. Check the developer tools for more details.
The “text” block was affected by errors and may not function properly. Check the developer tools for more details.
The “woocommerce_products” block was affected by errors and may not function properly. Check the developer tools for more details.
The “woocommerce_products” block was affected by errors and may not function properly. Check the developer tools for more details.
The “text” block was affected by errors and may not function properly. Check the developer tools for more details.
The “text” block was affected by errors and may not function properly. Check the developer tools for more details.
The “woodmart-recent-posts” block was affected by errors and may not function properly. Check the developer tools for more details.
The “text” block was affected by errors and may not function properly. Check the developer tools for more details.
The “woodmart-recent-posts” block was affected by errors and may not function properly. Check the developer tools for more details.
The “woodmart-woocommerce-layered-nav” block was affected by errors and may not function properly. Check the developer tools for more details.
The “woodmart-instagram” block was affected by errors and may not function properly. Check the developer tools for more details.
The “text” block was affected by errors and may not function properly. Check the developer tools for more details.
other themes are fine but with woodmart theme, its kind a nuisance..
Hello,
It is a core WordPress problem not related to our theme. Try to install Classic Widgets plugin to fix this problem for now https://wordpress.org/plugins/classic-widgets/
Best Regards
Hi Just a small quick question. Where can i find that I want to show the subcategories in the shop-category-page. Once in the subcategory the products are visible. Please advice.
Hello,
You can enable subcategories on the category page in the Appearance -> Customize -> WooCommerce -> Product Catalog -> there enable the “Show subcategories” option in the “Category display” field. If you will have some problem with this option, please check how it works with the default WordPress theme because it is WooCommerce functionality and our theme doesn’t influence.
https://prnt.sc/1yqrp47Kind Regards
Hello,
Could you please clarify your question and send us some screenshots so we can better understand the purpose?
Kind Regards
I want this style https://ibb.co/9Nn7j1y you can see marked on the given screenshot.
Hello,
In order to change the attribute style, navigate in Products -> Attributes -> for some size attribute enable the “Enable swatch” option.
https://monosnap.com/file/dfJNp9TQwFXhLZUT2RWCUDNKGS9Xf3Kind Regards
REDACTED
Hello,
Please provide login access for your site’s WordPress admin panel via the contact form on our profile page. I will check your issue and find a solution.
Kind Regards
Hello, i’m using wcmp for multivendor purpose, but the MOBILE sidebar not working when we are in vendor’s page, the icon was missing and when clicking it will open offcanvas sidebar with a black transparent layer but nothing there. Is it possible to open this sidebar with mobile on the vendor’s page showing the category that only belongs to this vendor?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi guys. Finally got around to using the theme. Love it so far.
Is it possible to display product categories in the search result dropdown? E.g. if the customer searches for “Adidas” and there is a product category called say “Adidas Shoes”, can it then be suggested in the AJAX search results? That would make a lot of sense. Seen it on tons of shops.
Thanks 
Hi,
Sorry, but there is no such option in our theme and WooCommerce by default. It may require additional code customization or extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
Hello,
Can you tell me how to translate the theme? It is supported that I download the Loco translate plugin and the video of the operation method, but I have tried many times and still cannot successfully translate the language I need.
Is the manual translation file woodmart.pot? I tried to translate a few words, but still can’t appear on the page, what did I do wrong?
Translation into the language I need is very important to me. Please help.
thanks
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hey there, This is a great theme and after a long discussion with the team, we are almost on a verge to buy this for our shop. We have a pre sale question.
We need to have filter urls as clean urls and not query strings.
Eg: https://woodmart.xtemos.com/shop/?filter_color=green&filter_size=x
Also we need to change “filter_color” to “color” or “xyz_color” basically change the value of the filter.
Can this be done?
Hello,
Thank you for contacting us!
These URLs are generated by WooCommerce and, unfortunately, there is no option to make them look like your example. It might be possible with the help of additional code customization, but we don’t have an instruction for this.
Kind Regards
Should the PERFORMANCE setting be used if a cache plugin is used ?
Hello,
Yes, our theme performance options are related to our theme only. Cache plugins work with all website resources.
Kind Regards
Hi,
how can i set the Thumbnails image width?
I can’t set it from Single product – Image – Thumbnails image width
Hello,
In order to change the width of the Thumbnail, first of all, you need to set the value in the “Thumbnails image width” field only then using the “Regenerate Thumbnails” plugin regenerate images by clicking on the “Regenerate Thumbnails For All Attachments” button in Dashboard -> Tools -> Regenerate Thumbnails.
https://monosnap.com/file/NRhfN8fbH4Me9VClRvVVk72D0b2CGiHere is all the information about this plugin:
https://wordpress.org/plugins/regenerate-thumbnails/Kind Regards
Thank you for your answer !
1.Thumbnail position – thumbnails is set to – Down (horizontal carousel)
2.I set the “Thumbnails image width” to 50px.
3. I used “Regenerate Thumbnails For All Attachments” to regenerate thumbnails. they have been regenerated
But on the product page the thumbnail images appear enlarged so that 4 pictures enter. how can I make them no longer widen but stay at 50 px.
Thanks!
Hello,
Please provide login access for your site’s WordPress admin panel via the contact form on our profile page. I will check your issue and find a solution.
Kind Regards
I studied your CSS related to WooCommerce (woocommerce-base.css) and here is what I found. WC CSS is loaded even on non-WC pages where only 0,2%(!) is used without minicart usage and 1-2% if mini-cart is used. That 0,2% is .woocommerce-notices-wrapper which I suppose should be moved to some global WC notices CSS. And another 1-2% is related to .blockOverlay and .variation classes used in mini-cart. According to code only 4% of CSS is used on shop page if product quickview is disabled and add to cart from catalogue are disabled. Maximum CSS usage on shop and single product pages is around 20%.
Here are some unused classes on shop and single product pages:
- .swatches-select, .wd-swatch, .swatch-on-single, .swatch-on-grid, .wd-swatches, .swatch-size-large+, .swatch-size-xlarge+ classes although I don’t use product swatches
- .wd-more-desc class although regular pagination is used
- .wd-stock-progress-bar although I don’t use progress bar at all
- .wd-pf-* and .wd-product-filters although I don’t use product filter element at all
- .track_order although corresponding element is used only on track order page
- .return-to-shop although it is used only for cart, compare products and wishlist
- .woocommerce-orders-table although it is used only on my account > orders page and order details template
- .lost_reset_password, .woocommerce-password-hint, .woocommerce-password-strength although these classes are used only on special WC pages like reset password, change password etc.
- td.product-name, tr.order-total, td.product-price and other classes used only on cart and checkout pages
- shop_table_responsive used only on cart, checkout and account pages
- .wd-empty-page used only on cart, wishlist and compare pages
WooCommerce base CSS should be further separated to several files and some CSS should be moved to existing parts (e.g. cart related to woo-widget-shopping-cart). Here are some ideas how it can be done.
CSS available globally:
- CSS used for WC notices and CSS used for login
CSS available only on home, shop and single product page:
- CSS used for single product page
CSS available only on special WC pages where it’s used:
- CSS used on checkout and cart
- CSS used for lost password, change password, etc.
- CSS used for other account pages
- CSS used for shop page
CSS available only if element is present / feature is used:
- CSS used for variation swatches (only if feature is used)
- CSS used for infinite loading (load more)
- CSS related to stock progress bar
- CSS related to product filter widget
- CSS related to order tracking element
Implementing these changes should cut another 20-30 KB of CSS. Non WooCommerce pages will have very little WC CSS, while shop and product pages will not load all account, cart, checkout, wishlist, compare and theme element related CSS.
BTW while exploring your CSS I also studied the system of CSS enqueuing from css-files.php which was introduced in Woodmart 6.0 and I can say that you made an awesome work guys! This is really good foundation for cleaning theme CSS and keeping it at reasonable size in future.
Hello,
Since release of separated CSS file parts in Woodmart theme, we are constantly working on improving it work and logic to achieve better performance. In 6.3 update we’re planning to improve our automatic CSS generator and almost all your remarks will be included to it, but we can’t guaranty that all CSS parts will be working like you described. In some cases it can’t be done, or it will work with different dependencies.
For example:
- ”.wd-more-desc” is not related to the pagination. This is part of the product hover and hotspot element. - There is no “track order” page in WooCommerce. There is WooCommerce Track Order element which can’t be separated since this is not Woodmart element. - “td.product-name” also used on My Account -> Order details page. - ”.woocommerce-password-hint” is used during registration in registration form. - “woo-widget-shopping-cart” is also used in hidden sidebar and dropdown options of cart header builder element.
Kind Regards
Thank you for your reply and for taking theme’s performance seriously.
Hi, while testing 6.2 beta I noticed that after updating to beta “Preload key request for “woodmart-font.woff”” option was automatically switched to “on” which may cause loading of 2 instances of woodmart-font for most users.
del
Hello,
Please, double-check it with a clean installation. It is still turned off by default.
Kind Regards
Hi, when i perform check on page SEO i found empty H2 tag on swal2-modal class. Where it comes? where i can delete this empty H2 tag?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
How do I get users to create new account? I can only see “log-in” How will new users create account?
Hello,
You need to enable the registration option, please navigate to WooCommerce -> Settings -> Accounts & Privacy -> in the “Account creation” section enable the “Allow customers to create an account on the My account page” option.
https://monosnap.com/file/DSV0DIFcNzTDXHoFf1xwxtvizdDnaUKind Regards
HI,
The theme is very powerful, but it is very difficult for inexperienced people. The response speed of support is very fast. I have tried hard to modify but still can’t complete it. In any case, this theme is great.
Hello,
Thank you for contacting us and for sharing your experience. We highly appreciate your feedback.
Kind Regards
