Hello,

Hi, Element Pack Pro is a 3rd party plugin and all the updates are provided by us, with theme updates.

Hi, this is most likely caused by Elementor’s CSS Print Method. Switch it to External File, save theme options, and it should work: https://uicore.d.pr/DvVvEJ

Thanks for you quick reply !! I tried but I couldn’t fix this issue Are there any ways to fix this issue ?

I don’t have any recommendations, so we’ll have to check on your install. Can you send us temporary access on our support system? https://support.uicore.co/

Hi, unfortunately we didn’t test the theme with Shopengine.

Hi, the activation is done in Theme Options – Updates. If it shows a blank page, please setup temporary acces for us and we’ll check: https://support.uicore.co/

When i switch on the sticky header globally it still shows sticky header on mobile. Kindly look into this.

I mean when i disable sticky header globally

Right, this is something that we’ll fix in the next update. Until then, you can add this to Theme Options – Custom – Custom CSS:

@media (max-width: 1025px) {
#wrapper-navbar {
    position: relative;
}
}

The test drive link will create a unique sandbox url that is sent over email. On that sandbox install, you can play with the theme for 7 days, to test the features and see if it’s suited for your needs. You can’t use the theme elsewhere other than the sandbox install.

Ok. Can i see samples of eCommerce demos made with your theme?

We don’t have a WooCommerce demo, but you can check the shop layout here: https://brisk.uicore.co/layouts/shop/

Hi, plugin works on our end. Can you send us admin access to check? https://support.uicore.co/

Hi, there’s no shortcode available, but you can use html. Set the content type to custom and switch to Text tab (instead of visual) in the editor. Add this:

<a href="#" class="elementor-button" style="padding: 10px 15px">Button text</a>

Replace # with your link.

Hi, we usually reply within a few hours, however, we don’t work on weekends. Your ticket has been replied.

Thank you

Hi, v.5.13.0 was already released when I noticed them about the bug. As soon as the next version is released, we’ll update it as well.

when the next version

Authors didn’t give a release date, but we’ll update it as soon as it’s released.

Sure, add this to Theme Options – Custom – Custom CSS:

.uicore-navbar .uicore-extra {
  flex-direction: row-reverse;
}

Hi, by default it takes the color you define globally in Theme Options – Buttons. If you need a custom color, add this to Theme Options – Custom – Custom CSS:

.uicore-navbar .uicore-extra .uicore-btn:hover {
  background: #ff0000;
}

thank you soo much

Hi, try using a different email to make sure it’s not a spam filtering issue. If that doesn’t work, setup temporary access for us to check at: support@uicore.co

Yes, page options allow you to configure each page individually. The header image you see on all pages is set globally in Theme Options – Page Title, but it can be overwritten at page level using page options.

my friend says he is on brisk -> theme options -> page title. But where is page options? he cant find it :/

This should help: https://uicore.d.pr/FFdyBh

Already saw that and it looks nothing like your implementation on the page builder. Are you able to clarify and/or confirm that it works with your theme?

The form on the builder DOES NOT have the conditional logic option like the article you just pointed me to.

Yes, feature works fine: https://uicore.d.pr/nFvo7s

If you have MetForm Pro installed and activated and the feature is not there, please setup temporary access for us to check for issues: https://support.uicore.co/help-center/tickets/new

Fixed. I had to remove the plugin and reinstall it. All good now. Thanks for the help.

OK.and what about Elementor – Custom Gallery – Gallery Items – Lightbox/Link—set it as open in a new window…I’ve been waiting a long time.I wonder if you could fix this little problem.

Unfortunately that is part of Element Pack Pro plugin and we can’t edit those files. Plugin is bundled as it is, with no changes from our side. I’ll contact the plugin author to suggest this feature, but it won’t guarantee it’s implemented.

However, you can achieve a similar effect with this: https://uicore.co/framework/elements/trailer-box/

You can set the title and description to center, just like on Custom Gallery. This widget will open links in new tabs.

Actually, we have a custom jQuery solution for you that can bypass the lightbox. Please open a ticket on our support forum and we’ll send the complete instructions: https://support.uicore.co/

Thanks, tried that doesn’t work. I do see this error in console:

File: https://xxxx/sss/wp-content/plugins/uicore-framework/assets/js/vendor.min.js?ver=1634422000:13 Error: SyntaxError: Unexpected token < in JSON at position 0

Any thoughts why that is happening? SSL seems fine for us.

Hi, try going to Theme Options – System – Refresh Data. If that doesn’t work, please send temporary access to our support system: https://support.uicore.co/

Hi that didn’t work so will send over temp access.

Hi, you can change it in Theme Options – Header – Mobile Logo Height.

Hi, it can be slightly adjusted with CSS. Hamburger itself is made using code, not regular icon files.

Hi Tommy,

a). With a good caching plugin, test scores can get really high. Our demos are not optimized for performance, but rather for showcasing the features.

b). Do you have an example of such feature?