12890 comments found.
Hello, I have a question about brand taxonomy. We installed your theme when we had more than 150 product brands on the site, so we couldn’t move all brands and brand descriptions to Attributes and call it Brands – too time-consuming task, so we used the free plugin, “Perfect Brands” to import brands and its content from the other ‘woocommerce’ brands plugin. Unfortunately, it creates a custom taxonomy for brands with no “Page Title” at the top of the page, as we have on the Category page, Tags page, etc. We need to get this “Page title” for the Brands page as well, especially for SEO purposes. Can you help with this or do I need to hire a web developer to play around? Thanks so much for your help.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hi, we are using Woodmart already for our shop and we are very happy so far. The marketing team decided now that we split up the shop and focus on two product lines. Therefore, is it possible with the woodmart theme to have different headers, different menus and different colors based on the product line?
Thanks
Hello,
Thank you for purchasing our theme and contacting us.
Yes, you can use our Theme Settings Presets to create different configurations for particular products https://xtemos.com/docs/woodmart/theme-settings-presets/
Kind Regards
Hi, thanks for the quick answer. But how about the different header? Is it possible to show also different header in presets? I can not find that option in the Woodmart Header Builder settings. Moreover, is it possible to show different menus and the different categories in the header based on the product line? Thanks!
Hello,
In order to set another header in presets, click on your preset and in the “General” tab find the “Header” field.
https://monosnap.com/file/oHsJNuJo2ttdaSGLdE9mNmZjWkGpY9To be able to show other menus and categories on your header, first of all, you should create the header in WoodMart -> Header Builder, then create a new categories menu in Appearance -> Menus, and in the end, for the “Categories” item in the header settings choose your new category menu.
https://monosnap.com/file/uWYhT8PkcBYqCufwRZ9gOvV8EevhLmKind Regards
Hi, thanks for the answer. But in the header – can I not only have different categories but also set up different main menu?
https://i.imgur.com/cOLUEHZ.pngthanks
Hello,
Of course, if you have created a new main menu in Appearance -> Menus, then just add it to the “Menu” item in the “Header Builder”.
https://monosnap.com/file/7wuC8L2MesDNt2QN4S9wmXHeYpKvKw https://monosnap.com/file/Stb2E7DlCBUH7YmAqnf6lEnF3qx1fQKind Regards
Okay thanks perfect!!
Is it possible to set the header based on url – for instance: domain.com/page1/Subpage1.1 and domain.com/page2/subpage2.1 – set the header 1 for page1 and every page under page1; header 2 for page2 and all subpages of 2?
Hello,
Unfortunately, we don’t have such functionality for creating a header based on URL, but you can set for each page a custom header by means of the “Custom header for this page” option in Dashboard -> Pages.
https://monosnap.com/file/4Iv03PwEL9ydOooohqiaaLaWsITqGFKind Regards
Hello, Woocommerce categories, menu – is it possible to add all categories at once to the menu so that the same hierarchy as the product categories is maintained? The idea is to create a menu with Woocommerce category content. Thank you
Hello,
These navigations work differently. You can’t add all categories to the main menu automatically. You can do this manually via Appearance -> Menus only.
Kind Regards
Hello, After the recent update, instagram is not working. It says Cannot call API for app.
Hello,
Facebook has just restored our APP. Please, try to reconnect your account now in Theme Settings -> API integrations.
Kind Regards
The bottom margins 20px has gone on my footer widget titles and I could not fix them. What is the css code for it? See—> https://prnt.sc/1zsjmn2
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi Instagram suddenly stopped working! When I click on the connect button, i get an error “App not set up: This app is still in development mode, and you don’t have access to it. Switch to a registered test user or ask an app admin for permissions.”
Any advice? Thanks
https://lolasfashion.gr/Hello,
There is a problem with the API application on our side. Facebook blocked our WoodMart Instagram APP and by doing that your Instagram connection is not available. We have already contacted Facebook on this matter and waiting for their response. We hope to resolve this problem in the next few days. Sorry for the inconvenience.
Kind Regards
Hello,
How can I move Mobile sidebar Login/Sigup button to the top ?
And how to customize the loging button as like when a user loged in then the button will show the user name.(Hello Debraj)
Thank You
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Having problems connecting to the Instagram API. Here’s the error. I’m an Admin on the account and was able to connect before then the feed was missing today. After trying to reconnect, that error showed. Can you help? Thanks
App Not Setup: This app is still in development mode, and you don’t have access to it. Switch to a registered test user or ask an app admin for permissions.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi, I’m getting an error “AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.” while importing dummy content. As this is a fresh install and i haven’t installed any external plugin, Kindly do let me know how to resolve the issue.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello, the following errors started to appear in the widgets section
The “recent-posts” block was affected by errors and may not function properly. Check the developer tools for more details.
The “recent-comments” block was affected by errors and may not function properly. Check the developer tools for more details.
The “woocommerce_products” block was affected by errors and may not function properly. Check the developer tools for more details.
The “woocommerce_products” block was affected by errors and may not function properly. Check the developer tools for more details.
The “categories” block was affected by errors and may not function properly. Check the developer tools for more details.
The “categories” block was affected by errors and may not function properly. Check the developer tools for more details.
The “text” block was affected by errors and may not function properly. Check the developer tools for more details.
The “text” block was affected by errors and may not function properly. Check the developer tools for more details.
The “text” block was affected by errors and may not function properly. Check the developer tools for more details.
The “woodmart-woocommerce-layered-nav” block was affected by errors and may not function properly. Check the developer tools for more details.
The “woodmart-recent-posts” block was affected by errors and may not function properly. Check the developer tools for more details.
The “woocommerce_product_categories” block was affected by errors and may not function properly. Check the developer tools for more details.
The “woodmart-recent-posts” block was affected by errors and may not function properly. Check the developer tools for more details.
The “woodmart-recent-posts” block was affected by errors and may not function properly. Check the developer tools for more details.
The “woodmart-recent-posts” block was affected by errors and may not function properly. Check the developer tools for more details.
Hello,
It seems to be a core WordPress problem not related to our theme. Try to install Classic Widgets plugin to fix this problem for now https://wordpress.org/plugins/classic-widgets/
Best Regards
It’s fixed. Thanks.
You are welcome!
Hi,
I tried to set more headers to more product categories through Options Presets but it is not working.
does not display each header in the required category.
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? Use the contact form on our profile page here https://themeforest.net/user/xtemos
Thank you in advance
Hi,
I think the problem was a bug at Options presets.
On a new installation with the latest version of the theme, everything works fine.
Thanks,
Hi,
I think I went the wrong way.
I thought the problem was at Options presets, but now I think he’s at Drag & Drop Header Builder, it does not make the changes.
I thought there was no exchange between headers, but in fact the new header does not show the changes.
Please, send us your admin access so we can check what is wrong. Also, provide some screenshots for a better explanation.
Hi,
I send mail here https://themeforest.net/user/xtemos
How can i change this color independently only two color option is on the theme please help – https://www.screencast.com/t/DDByzzXcwT9
I need help with changing this colors – https://www.screencast.com/t/DDByzzXcwT9 I was able to change the menu color but the hover color i can’t seem to do it. I just need some urgent help here
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
I am using Woodmart on my client’s website but I am facing issue. I have added Product but it doesn’t show ‘Add Review’ section. I have enabled it in Woocommerce and it alright in Theme settings as well. Please advise me how can I set it up? I want something similar to this: https://woodmart.xtemos.com/shop/furniture/euismod-aliquam-parturient/?unapproved=245164&moderation-hash=925439f1b7f1bce2163b67b2f27263fe#comment-245164
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hello, I also had a critical error after upgrading to version 6.2 due to the Ultimate Addons for WPBakery Page Builder. Please make an update so that the theme works well with this plugin!
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
hey guys, please stop asking for “provide your site admin access” almost everyone is testing in an local development. please answer my simple questions i wrote in support forum. the theme looks nice, the support is unfortunately – till now – poor.
Hello,
We are sorry for the inconvenience. Please, send me your support topic so I can do my best to help you.
Kind Regards
okay in one case it was my fault. I’m sorry for that. i got the answer right now. but marking the search results in red in the backend without any infos or additional text is not very clever. you think it’s an error. but that is not a big problem. i think the docs are not very well in contrast to others so you have to ask many things when you start working with the theme. i want understand it, so i don’t have to ask everytime again, and thats better for you too. but asking for an admin login right away is not always the first choice. but anyway…
at the moment i have the following question: is it possible to deactivated the whole additional image gallerie for variation products and swatch function globally via functions.php or whatever? maybe we will use another solution and don’t wanna get conflicts.
thanks!
Hello,
We are sorry for the inconvenience. And thank you for your feedback regarding our documentation. We will review and consider its improvement in the future.
As for the variations gallery and swatches, there is no simple code to disable this functionality globally. It might require a lot of customizations in different files. So it would be easier to remove all these images and uncheck all attribute terms swatches to return default WooCommerce functionality.
Kind Regards
Normal product category pages have sidebars (https://thatshoelady-site.co.za/shop/)
But how do I add the sidebar to product brand pages ? (https://thatshoelady-site.co.za/brand/popa/)
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
No no, pls I do need a support ticket. I do not need to buy support for something so simple…
Just tell me if its possible or not and if possible tell me where it can be done, this is really something very basic
Brand pages have the same sidebar as the shop page. So it looks like some problem on your website only. Or it might be some plugin conflict.
Hello, Help me to guide for setting products tabs with carousels. Like: https://woodmart.xtemos.com/blog/woodmart_element/products-tabs-with-carousels/
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hi, I can’t work in the admin panel after taking the theme update, you can understand by looking at the pictures given in it. What should I do now?
http://www.hdhomeo.com/wp-content/uploads/2021/11/Screenshot-2021-11-14-12.50.32.pngHello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? Use the contact form on our profile page here https://themeforest.net/user/xtemos
Thank you in advance
How to remove Map from Checkout page?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello, after upgrading to the latest version all new attributes are displayed as below https://ibb.co/5YBqxjg I tried changing name and slug to English and still no luck. Deleted and recreated it and still the same issue. Any advice?
Is there a way to rollback to a previous version of the theme?
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? Use the contact form on our profile page here https://themeforest.net/user/xtemos
Thank you in advance
