Hello,

Thank you for reaching us!

We can see that your ticket is updated with answer, so please continue this conversation on our Help Center. Thank you.

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Hi there,

Thank you for reaching us!

Demo content of the theme is built with free Elementor version and it doesn’t require Elementor Pro. All of the features displayed in the demo and theme shortcodes are available with free Elementor version.

If you have any additional questions please let us know.

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Hello there,

Thank you for reaching us!

You can set anchor links in the menu and link sections of pages. You should know that once you purchase any of our themes you will get six months of free support period so in case you need further assistance or for any theme related question you can turn to our support team and they will be happy to help.

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Hi there,

You can upload your favicon in Appearance >> Customize >> Site identity: http://prntscr.com/1q9rcx1

If there’s anything else, please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket

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Hi there,

Thank you for reaching us! We are glad that you like the theme.

You can check this article – What To Do If Google Indexed Your Website Incorrectly.

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Hi there,

Thank you for reaching us!

This is happening because of the new WordPress update. We are aware of this issue and our dev team working hard to make a fix for all our themes (you will be notified via email when the new update is online on theme forest so you can apply this fix).

In meantime, you can change a WordPress version to the previous one (find more info here), or use another plugin that is changing widgets back to classic https://wordpress.org/plugins/classic-widgets/

In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you.

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Hi there,

Thank you for reaching us!

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Thanks.

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Hi there,

Thank you for reaching us!

There are a lot of plugins available and it is not possible to test our theme with all of them. Our main focus is to help with built-in theme functionalities and supported plugins. We cannot give you an exact recommendation as we haven’t tested such plugins with the Emaurri theme and we cannot guarantee it’s 100% functionality. Thank you for your understanding.

In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you.

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Hello there,

Thanks for taking an interest.

We don’t have any active campaigns at the moment. Sorry about that. You can always subscribe to our newsletter to receive notifications about the latest news and discounts.

You can see our themes that are on sale at this moment in this link.

If you have any additional questions please let us know.

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Hi there,

Please submit a request on our helpcenter and one of our agents will take a look. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket

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Hi,

PFA of screen shot, Still i am getting the issue while installing the theme.

https://drive.google.com/file/d/1W9sv5C8mCPBooLcuSODBc1N-VfkRmolN/view?usp=sharing

Please resolve the issue , i have to start work and am stuck because of this issue.

Thanks Manish

Error: Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme installation failed.

Hi again,

You are most likely uploading the wrong file. Check this article: https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error

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Hello there,

Thank you for reaching us!

Please understand that theme options, shorcodes and meta boxes are now disabled if theme purchase code is not registered on live server, so please make sure that purchase code is registered.

In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you.

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Hi there,

Thank you for taking interest in our theme!

We have checked our live demo and it’s working fine now: https://prnt.sc/14uh0mr so feel free to open it again https://emaurri.qodeinteractive.com/landing/

It’s possible that the demo had some temporary interruption.

Please let us know if you have further questions about the Emaurri theme.

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Hi there,

Please understand that we haven’t tested NextGEN plugin with our theme as there are a lot of plugins available and it is not possible to test our theme with all of them. Our main focus is to help with built-in theme functionalities and supported plugins.

In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you.

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Hi there,

Thank you for reaching us!

Unfortunately theme is not compatible with WPBakery. Theme uses Elementor as page builder and the demo content is built using this plugin.

If you have any additional questions please let us know.

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Hi there,

Unfortunately, the toolbar is an important part of our live demo and it can’t be disabled, but it is not included in the actual theme that can be downloaded. Thank you for understanding.

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Hi there,

Please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket

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Hi there,

Please read this article: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002367198-Do-Qode-Interactive-Themes-Support-RTL-Right-To-Left-Text-

Let us know if you have any additional questions.

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Hi there,

Unfortunately, no, our themes don’t support SVG images. If there’s anything else, please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket

Support Mikado Portfolio part of Qode Interactive

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Hi there,

Please submit a request on our helpcenter and one of our agents will take a look. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket

Support Mikado Portfolio part of Qode Interactive

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