119 comments found.
Hi – I’m having so many issues with getting the Demo site to upload. The “Backup & Demo Content” only allows me to back up… no option to install the demo. I tried going to support and not able to get support unless i register and am not able to register. Simply want to get the Demo install for now please. Thank you
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemesSo that, We import demo data for you.
We would be happy to help out here support@wedesignthemes.com.
Please send your purchase code details to support@wedesignthemes.com. We create a user login and get back to you
Hi Support
I installed this theme, required plugins and imported the demo content, everything seems to be working except the Main menu and logo, it loads for 1 second and then disappears
Hi,
as being member to elements.envato to download themes and all things from there, i downloaded digibit theme from there, but i dont find any full demo content file to upload, only one demo file included named database.json.txt but there is no way of importing entire data, can you please help me on how do i import entire demo like its previewed please.
Thank you.
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
Hello, I really live to get this but I would like to know if it comes with a client signup dashboard or wallet
Hi.,
Thanks for the interest!!
Sorry, we do not have this feature.
Regards., DesignThemes Support.
I really like your original theme colours black and orange but after I adding the theme colours are different. Could you be please let me know what are the colour codes in your theme. Site Skin
Primary Color
Select Color Secondary Color
Select Color Tertiary Color
Select Color Site BG Color
Select Color Site Content Color
Select Color Site Link Color
Select Color Site Link Hover Color
Select Color
Hi.,
Please refer : http://recordit.co/FRqjuVa8Y3
Could you please advise how to remove authoer, date, likes, comments etc from a blog post?
Hi.,
Please refer : http://recordit.co/EP3XVWy2vI
Get into Admin Panel > Appearance > Customize > Additional CSS > Paste the below css code inside the text area > Save All.
.blog-entry.post-standard .entry-meta .entry-info{display:none;}
Thank you, we look forward to help you!!..
Regards., DesignThemes Support.
thank you. it worked
I need this theme right now, may I have HTML version?
Hi.,
Sorry., We don’t have HTML Version.
How can I disable header in mobile version?
Hi.,
Do you want to display like this https://snipboard.io/VgWpXs.jpg ?
Get into Admin Panel > Appearance > Customize > Additional CSS > Pasted the below css code inside the text area > Save All.
@media only screen and (max-width: 767px) { .vc_row.wpb_row.vc_row-fluid.dt-skin-secondary-bg.vc_row-o-equal-height.vc_row-o-content-middle.vc_row-flex { display: none;}}
Is there any possiibity of creating a different mobile menu ?
Hi.,
Its not possible.,
How can I add a cart button to the site?
Hi.,
Please refer : http://recordit.co/rbfr6NIuXY
Thank you so much
Could you please advise how can i access icons which you have added in the theme? For example i would like to replace yellow colour ‘secure-icon.png’ etc.
Hi.,
Please refer : http://recordit.co/CvfF9LeOw9
Thank you so much. From where can I download those icons exactly the style of first page of the site has?
Thank you
I have two SEO Plugins installed Yosast and Unyson recommended SEO which for the theme, Since only one SEO plugin to be used, I would like to ask what would would you recommend to use considering theme built and performance etc. thank you so much
We always recommend the Yoast SEO plugin, it is the most popular SEO plugin
Thank you so much
I have two SEO plugins installed Yosat and Unyson recommended SEO plugin. Obviously only one plugin can be used. Could you suggest which might perform better with the theme built? Thank you
We always recommend the Yoast SEO plugin, it is the most popular SEO plugin
Could you please let me know if there is any possibility that pricing table items can be added to a cart before checking out ? Either way I would like to know also how to show the cart button on the header. Thank you so much
Thank you, it shows on tablets but mobile doesn’t show. But crypto ticker which comes with the theme shows on the mobile footer.
Hi.,
Can you please more details about your issue, help us have a better understanding of it by getting back with any Screenshot / Video like references to our support team and we will gladly assist you.
Thank you, we look forward to helping you!
How to make ticker appear on mobile devices ? It shows on tablet and desktop only
Hi.,
Please refer :http://recordit.co/3E4wWnYvUJ
Thank you. But this didnt work
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
how to disable preloader or change icon and text.
Hi.,
1) Get into Admin Panel > Appearance > DigiBit Options > Site Loader > OFF > Save.
Please refer : https://prnt.sc/ilp6or
2) Get into Admin Panel > Appearance > Customize > Additional CSS > Pasted the below css code inside the text area > Save All.
.loader-inner.coin{ background: url(http://digibit.nichewpthemes.com/wp-content/themes/digibit/images/logo.png) no-repeat center; background-size: contain; width: 200px; height: 100px; animation: jump 1.5s infinite ease;}
.loader-inner.coin .front.jump{ display:none;}
Note : You can change the url as per your need.
Hello wonderful team, I am back
I have created pricing table and clicking purchase prompt me to https://localhost/finance/ how can I remove that please?
I figured this. Thank you
Hi.,
Hope your issue is resolved now. If still facing any kind of issues or need any support for this theme, kindly get back to us. We are happy to help you
Hey Support,
Good thème, but i want remove the footer and header from all the page. But nothhing happen when i delete this…
Can you help me ?
thanks
Hi.,
Thank you for contacting us.
Get into Admin Panel > Appearance > Customize > Additional CSS > Pasted the below css code inside the text area > Save All.
#header {display: none;}
#footer {display: none;}
Please refer : http://docs.wedesignthemes.com/dt_articles/header-layout/
Thank you, we look forward to help you!!..
Regards., DesignThemes Support.
Hi, thanks for you help, but the header still here… ( I cancel the header in the section header ) and also try the css code
Do you have a contact for we can talk in private ?
Hi.,
Please send your request to us directly at this email support@wedesignthemes.com
I have added a ticker but it only shows on the desktop view. How can I make it be seen on the mobile view as well? Thank you so much
Hi.,
We have made the changes as per your needs. Please have a look.
Please refer :
Tablet view : https://prnt.sc/15hhvqh
Hello Support, I installed this theme, required plugins and imported the demo content, everything seems to be working except the Main menu and logo, it loads for 1 second and then disappears , the issue happens in desktop view only apparently. Please help, website is https://bitsur.us/
Hi.,
Thank you for contacting us.
Get into Admin Panel > Appearance > Customize > Additional CSS > Pasted the below css code inside the text area > Save All.
.no-header-menu ul, .dt-header-menu .dt-primary-nav { z-index: 999 !important; }
Thank you, we look forward to helping you!
Thanks for replying, I added the custom CSS code to the Additional CSS section and refreshed the homepage several times but still dissappears..the issue only seems to be affecting the homepage, all other pages I have tested are showing the menu and site identity logo.
this is a dev website and is not using cache plugins or any other cache solution on server side. Screenshot as reference https://snipboard.io/DPcJwC.jpg
Hi!.,
Please mail us your site credentials (WP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
OK I did, I believe the issue is the slider, when you disable the slider the menu shows up fine
Hi.,
We have made changes as per your need.
Refer : http://recordit.co/4bevRUnVao
Thank you, we look forward to help you!!..
I have added a ticker but it only shows on the desktop view. How can I make it be seen on the mobile view as well? Thank you so much
Hi.,
We have made the changes as per your needs. Please have a look.
Please refer :
Desktop View : https://prnt.sc/15gn0uq
Mobile View : https://prnt.sc/15gmy4c
Note : Please Don’t delete the menu : https://prnt.sc/15gn893
You are so sweet
Can you send me the css code to add the same menu for the tablet view too? Mobile and desktop shows menu but iPad or other tablet won’t
Hi.,
We have made the changes as per your needs. Please have a look.
Please refer :
Tablet view : https://prnt.sc/15hhvqh