Hi fgrunert.,

Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.

Regards., DesignThemes Support.

Hi, I have already removed the wordpress site along with the theme. i rather opted to use just an html template.

Hi fgrunert.,

You could have asked us before purchasing the theme. You can select any other themes from our portfolio and purchase it and we will refund the digibit theme.

ok, how long do i have to do this?

Hi fgrunert.,

Please do it within 2 – 3 days.

could I please get a refund rather as I have purchased an html template and I would like to use the refund to extend the support period of my html template.

Hi fgrunert.,

Have you purchased the html template from the above portfolio link that we mentioned? What is the template name?

no, I did not. I purchased it on the 7th of January

Please contact themeforest team for refund.

Hi, kindly exchange my purchase for the digibit theme for Tradent – Cryptocurrency, Bitcoin WordPress Theme. thanks

Hi Fgrunert.,

Thanks for your interest in Tradent theme. We don’t have the option to exchange our theme from old to new. Due to some technical glitch, it will be affected in the future.

So, please purchase and confirm your purchase code of Tradent theme and will refund the DigiBit – Bitcoin Trading Theme.

Let us know if you have any further queries. We are happy to help you.!

Thanks!!

Hi, but how can i be sure that i will receive that refund when i could not get a refund for the digibit. I cannot pay for another theme.