78 comments found.
do you have bogo or btgo (buy 2 get 1 free) offers feature available?
Hi,
First of all, thank you for your interest in Cosmetsy.
We don’t have the feature for now. You can use a third party plugin which is compatible with WooCommerce.
Best Regards.
It stated the theme is compatible with Polylang. My question is how do I translate header text at the shop page? You will find this under Settings -> Customize -> shop settings -> breadcrumb
How can i translate this type of text?
Hi,
You can use “Add Polylang support for Customizer” plugin.
If you need further assistance please let us know through our support system 
Support: https://klbtheme.ticksy.com/
Best Regards.
Instant Error (WordPress) Critical.. upon FRESH install with only these files.
Hi,
You can check the following article to install the theme.
https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-errorIf you need further assistance please let us know through our support system
Support: https://klbtheme.ticksy.com/
Best Regards.
your demo page loading speed is very slow!!!
Hi,
Thank you for your interest in Cosmetsy WordPress Theme.
We have checked the demo and it seems good. Can you try again, please?
Best Regards.
Hola buenas tardes, deseo cambiar el color y tamaño del menu principal.
Hi,
Can you contact us through our support system, please?
Support: https://klbtheme.ticksy.com/
Best Regards.
Made changes to the primary menu and they are not showing up on homepage.
Hi,
First of all, thank you for purchasing Cosmetsy WordPress Theme.
Please check the following url to see the documentation;
https://doc.klbtheme.com/cosmetsyBest Regards.
Hello! I saw the video “Cosmetsy – Product Grid – Button Editing With Elementor” in the documentation. Is it possible to filter a products grid also by tags? Thank you for the clarification
Hi,
First of all, thank you for your interest in Cosmetsy WordPress Theme.
I have noted down the request. It will be added asap. In addition, I have noted down your username, after purchasing the item, you can contact us through our support system, we will add the feature for you asap.
Best Regards.
hi i purchased theme cosmetsy but the demo data of two pages cannot uplaod prpoely kindly get back to me with solution
Hi,
First of all, thank you for purchasing Cosmetsy WordPress Theme.
We are really sorry for the issue you have. Can you give us more details through our support system, please? We will take a closer look on your issue.
Support: https://klbtheme.ticksy.com/
Best Regards.
Hello, is there a possibility to have the same header menu on homepage and other pages?
Hi,
Yes you can set a header type from Dashboard > Appearance > Customize > Header Settings.
or
Please contact us through our support system. We will perfectly help you
Support: https://klbtheme.ticksy.com/
Best Regards.
looks STUNNING!
Thank you so much
Hello, Congratulations for your new template, Great design, cool features and we wish you to have lot of sales.
Thank you so much
Congratulations! Nice Work, GLWS
Thank you so much
Congratulation, best of luck with sales
Thank you so much
