Hi Guys,

Do you get a WP Configurator Pro licence with this theme? Do you get all the extra addons too like Shortcodes for Elementor and Panorama?

Thanks

“You need to have a valid Purchase Code tee access to this Forum You are already logged in.”

This is the message of the support forum, but I purchased this item and I have a valid purchase code.

I’d like to ask a refund but it seems impossible to understand how.

It would be nice if this works with athletic uniforms. Do you plan to come out with that demo anytime soon

do you plan to make some update? last update jan 21..

the header transparency not working anymore… my support is expired so i not get support anymore. so how i can find help ?

Hello, is there a way to differentiate the mobile version from the desktop version? Mobile version images are very small, but if i make it a little bigger on desktop version, view from mobile is not correct because get out from margins or the images overlapping.

Is this plugin compatible with mobiles phones? Because I bought it from your website and “Add to Cart” button after the configuration seems to do not work (no response after clicking it)

do you want to make out of mugs?

Hi, quick question. Is the plugin still being supported? It looks like an amazing concept but obviously any developer working on an ecommerce project is looking for security, long term stability and support.

We would like to get a few addons as well, I have tried opening a chat but it seems dead and the comment section. Please let me know the best way to contact you with pre sales questions.

Hi, we have a support topic active but now we couldnt response because our support license must be expired. You support team tell us that they fix the problem the lastmessage but the problem is still happend on some cases… how we contact with them??? we need to purchase another support license to contact them???? (the times between our responses and the responses of the support team are too long, mora than 4 weeks and the problem still happen)

Hi,

We made 3 purchases through your website https://my.wpconfigurator.com because the latest version of the configurator plugin v3 is not available on themeforest. Here are the product we have purchased :

- Panorama Skin Addon - wp-configurator-pro-v3.0.3 - Lunar – WordPress Theme

And we have opened a ticket and sent you an email for more than 2 weeks, following a technical problem regarding the import of Lunar theme demos and we have not yet received any response.

Please help us to solve this technical problem because we are blocked and we do not have the possibility to advance on the installation of the theme and the configurator plugin.

We can also sent you the keys and the email adress we used to purchase this 3 products

Kindly,

Hi,

I would like to know if it’s possible to create configurator without prices? So that users can only see how some product might look like. And also, do you maybe have demo version of configurator? That we could test how it work before buying it.

Thank you, Nina

It won’t let me install any demo configurator template, I bought the theme in themeforest, every time I try to activate something from (Import Demo Data) I get the following answer: PARTICALLY IMPORTED – Unable to download package or unzip package, please refresh and try again . I don’t know what the problem is but I have made all the visible demands that the server asked me and they are ok.

you can help me I wrote to you everywhere but I can’t solve my problem every time I enter the license it tells me that it is invalid and I can’t do anything I ask you to help me solve it

when I try to write in the support I can’t because even that case tells me that I don’t have an active license and I can’t get the support from you

This is the message I encounter after logging in: Register You need to have a valid Purchase Code tee access to this Forum

You are already logged in.

Hi!

I bought a template for envato and in the first steps I have problem – Import Demo Data. After click IMPORT on Import Demo Data display error “Unable to download package or unzip package, please refresh and try again”. It’s even worse manually with WordPress Import and XML file, many error while import and finally the page have many bugs. Please, help me with that. System status are OK:

Server Info Apache MySQL Version 5.5.5 PHP Version 7.4.24 PHP Memory Limit 256 MB PHP Time Limit 300 PHP Max Input Vars 10000 WP Max Upload Size 64 MB cURL CHECK DOMDocument CHECK

I wrote on the forum and I am waiting for your support

Hi we need to add the get a quote option on the configutar as here: https://pro.wpconfigurator.com/rounded/configurator/contact-form-7/ but we dont see the option…..

Hi there,

I recently purchased your configurator, and am really struggling.

Can you help with:

1. I don’t want to use the theme, I only want to use the configurator with my own design and Astra theme. For this to work, which plugins should be installed?

2. When I did a test run of the theme and plugins installation on my localhost, the demo content install does not work. Neither does any of the links that goes to your demo content.

3. When I configure a new Configuration, it’s not showing in the fronteont of woocommerce. I use Elementor.

4. When I add the License Key, Which I assume is my product purchase code, it does not want to take the code.

CAn you help urgently please?

Hi, I am trying to import the t-shirt demo for the theme, but it keeps failing… And Ive already increased my php info…

hello I can’t contact you it tells me invalid code when I try to install the theme and when I try to send you a support request it tells me that I must have a license to access despite the license being entered how can I solve?

No support on forums. No responses for days. AVOID AT ALL COSTS.