123 comments found.
Hello, is there an option to remove the left-side categories menu? For example here:
https://space.xtemos.com/demo/hitek/product/smartphone-a30/Hello,
Thank you for contacting us.
Yes, you can disable the left-side categories menu in our theme.
Kind Regards
Dear developer team.
I would like to know if this template is still alive and whether there is a substantial development behind it?
How much more to wait for the next (hopefully big) update? Plenty of time has passed since the last big(ger) update (last October, version 1.3).
Over the past five-six months, wordpress has evolved a lot, elementor has also got new features (like container), woocommerce has changed a few things behind the scenes, and your competitiors hasn’t been idle too.
We have started building a new shop with your hitek theme in last year october, we have written lots of valuable features request in your forum, but nothing happen. we would like to finish it with your theme, because you are our favourite developer team. 
Hello,
Thank you for your question.
Of course, all our themes are alive and we maintain and update them. Currently, we don’t have plans for a “big” update but after our WoodMart next update, we will release also a new version of Hitek. And it will include a few nice features like the Free shipping progress bar.
As for WordPress and Elementor so our theme is always compatible with all the latest updates and features including the Elementor container (even if it is still in beta).
Kind Regards
Thanks your fast answer. You said about 2 month ago too, “after our Woodmart update”. And its done. :) (11-04-2022 – Update version 6.4.0) Now, do i have to wait another woodmart update? ) We bought the theme with extra support time, but the half is gone… :
Hello,
Sorry for the confusion. Actually, we released our Hitek update two months ago 1.3.1. So probably we meant a different update. Anyway, we will extend your support period for free because of this misunderstanding 
Kind Regards
Thank you for your generous offer! I will check it. Can we upgrade to woocommerce with Hitek 1.3.1? (from 6.3.1 to 6.4.1) Is the update compatible? (I’m interested because the new datatables changes in WC.)
Of course, there are no known issues with the WooCommerce update. So you can freely update it and contact us if you face any issues.
Hello, how can i edit and manage the side menu? I cant find it in Documentations… i deleted some menus – and the side (slide) menu just disappeared. Thank you
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/hitek-support-forum/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
I bought your woomart but I prefer this one, is there a discount?
Hello,
Thank you for contacting us. Currently, we don’t have any discounts for our themes.
Kind Regards
Hi, M currently use other theme ready, if I want to switch to you how can I do?
Hello,
Thank you for your interest in our theme.
Yes, you can switch to our theme at any time. But we can’t guarantee that all the content created using your previous theme will work well on Hitek. Probably, you will have to recreate some pages and widgets.
Kind Regards
Sad, I don’t how to switch. Do you have tutorial if I purchase?
Sorry, but it is not possible to create one tutorial for this since situations might be different.
How do I get all the demo files as they are in live Preview
Hello,
You will get our dummy content that includes all pages and products you see on our demo website. Let us know if you have any difficulties importing the dummy content.
Kind Regards
Hi there,
Do we get the header builder on Hitek like we have on woodmart? it is not available on Basel as well.
Hello,
Thank you for contacting us!
Yes, the Hitek theme has a header builder similar to the one integrated into our WoodMart theme.
Kind Regards
Great, thanks for the prompt response!
You are welcome!
I hesitate between Hitek and WoodMart, the 6.3 update has a Page Builder. Don’t know if Hitek will add this feature in the near future?
Hello,
Thank you for your question.
Our Hitek theme has a Single product page builder only. Currently, it doesn’t have this option for the shop, cart, and checkout pages. We will consider adding it in the future but can’t guarantee that these options will be released soon.
Kind Regards
hi xtemos. Which template is faster? Woodmart or HiTek Please answer without exaggeration and tell the truth to me. Which one is better for a site with 500 products? You can answer privately. Thanks
Hello,
Thank you very much for being interested in our themes.
WoodMart has more advanced optimizations features than Hitek. But since Hitek has a bit fewer options it is also very light. We can’t say that one theme is much faster than another. And you will probably see no difference in your case with 500 products.
Kind Regards
Hello, pre-sale questions: - Can the color scheme be changed?
Hi,
Thank you for being interested in our theme and contacting us!
Sure, you can customize all colors on your website with our theme.
Kind Regards
As always, amazing updates! Thanks guys
Hello,
Thank you very much! We are happy that you like it
Kind Regards
Hi amazing Xtemos Team!
Could you tell me, when will you upload a new update (hopefully useful with new features) (The question is same with woodmart theme) Thanks your work!
Hello,
Thank you for purchasing our theme and contacting us.
We are working on a big update for our WoodMart theme that is going to be released next month. Then, we will update our other themes as well.
Kind Regards
Hi,i changed logo but not visible. pls help
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/hitek-support-forum/
Regards
Dear Xtemos I am interested in your amazing theme I have a question, in the product tabs (Description, Additional information, etc.) your theme allow accessories tab? Example: You select a smartphone and have accessories attached like have headphone, cables, charges, your theme allow to show it Thank you in advance for your time and really great theme
Hi,
Thank you for being interested in our theme and contacting us!
You can create a custom tab for the product and build it with Elementor. But, unfortunately, there is no exact functionality as you asked for.
Kind Regards
Hi team I possible to get or buy more icon set like (categories) svg
Extended license pre purchase question: Does the product specifications have to be added via manually via an admin panel or is it generated automatically each time I add an electronics product like a smartphone, tablet or smartwatch?
Hi,
Thank you for being interested in our theme and contacting us!
If you are talking about the “Additional information” tab, then it is generated from the Product attributes automatically. If not, please, send us a screenshot to clarify your request.
Kind Regards
Right now it looks as if I would have to manually research and add specs for each product in my store. I was asking if you can integrate a specs finder tool that fetches product details automatically. here’s a free specs finder API https://techspecs.readme.io/ ?
Sorry, but our theme doesn’t have such integration. Maybe this service has an integration instruction with WooCommerce.
On my localhost, I activated the theme using the purchase code. After ending the test on localhost then I have started to develop in my live server. All are working fine but for activating using purchase code this is showing – you already activated the theme and don’t have more domains for this license. Please help me. I have installed the theme, imported dummy data all are working but, the Theme activation – not activated. Also, I already deleted my localhost database and localhost project file. But, still, this is not activating on my live server. On my localhost I used shop.local this domain name. Please help me.
No need anything for now. I have done it. I just removed the local domain and then activated the live server. Thanks
Hello,
We are glad that you sorted it out. Let me know if you need any further assistance.
Have a nice day!
Hey xtemos. Will you support the newest elementor layout with the Container widget when it will be released? They are moving away from sections columns etc and they introduced the flex container https://www.youtube.com/watch?v=I0GGZ8K1JnU
Hello,
Yes, it should work without any issues with our theme. Let us know if you face any troubles.
Kind Regards
Hello.I am using Wordpress to create a website recently, and installed your “Hitek-Electronics WooCommerce Theme” and its license in my domain name. But yesterday I emptied the database in our service host and reinstalled Wordpress and “Hitek-Electronics WooCommerce Theme” with the original domain name. Problems encountered during the activation process: “You already activated the theme and don’t have more domains for this license”. I want to know how to solve this problem. I can’t deactivate the license installed at the beginning because I can’t get back to the initial installation interface. Can you help me solve this problem? Help me deactivate the license on the previous domain name, I need to reactivate it, thank you.
Hi,
Thank you for using our theme and contacting us!
You can remove your old activation in your account on our website. You need to register an account with your purchase code here https://xtemos.com/myaccount/
Kind Regards
Thank you for helping me solve the problem. Your service is very good. Thanks again!
You are always welcome. Feel free to contact us if you have any questions.
Hello. I just bought the theme and when downloading the files it tells me that I do not have permission to open them and the folder with the theme is empty
Hi,
Thank you for using our theme and contacting us!
It might be a problem with your local PC. Try to directly upload the installable zip files to WordPress. You don’t need to unzip it on your computer.
Kind Regards
When I install the theme in Worldpress, it prompts that the style.css stylesheet is missing. How can I solve it?
The package could not be installed. The theme is missing the style.css stylesheet. Theme installation failed.
Hello,
You have uploaded an incorrect archive with the theme.
Please, read this article, it will solve your problem.
https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-errorKind Regards
