378 comments found.
Can the doctor issue sick leave for patients? If yes, where can I find it and can it be modified? If no, when do you plan to implement it? Thanks
Currently not included in our plugin, But thanks for your suggestion we will add this to our road map.
can be payment appointment using woocommerce?
Yes.
Is it possible to leave the E-mail field as optional?
No, it’s not possible.
Hi, great job! I am testing the online clinic, it works. But I have some problems when I activate the iThemes Security plugin. Precisely, when the user tries to register or access the dashboard, the process doesn’t end, the login popup remains open, and the popup with the reservation details does not open. Can you suggest a solution? Security is important. Thank you
Hi,
Please submit a support ticket at https://iqonic.desky.support/
Our support agent will help you with that.
Thank You!
pre sale ques: My project need all these functionality, does your script have these functionality? Please clarify-
1. doctor appointment booking. 2. shop medicine (uploading prescription while placing order) 3. upload prescription. 4. pathology test booking.
1) doctor appointment booking. => yes
2) shop medicine (uploading prescription while placing order) => No
3) upload prescription => No, Upload reports available
4) pathology test booking => yes, You can add pathology test as a service.
Thanks . Can we integrate woocommerce with that.
Which part you want to integrate with woocommerce?
I want to use this theme for a pharmacy which has online doctor booking+online test/service booking and online medicine buying option i.e i need a Shop section for online medicine order as well.
Hello, we need to have the clinic admin also showing as doctor, since the clinic administrator also has to make appointments for the patients. Is this possible?
Yes, this is already in the kivicare workflow.
Hi, dear.
Can I schedule an appointment in a specific doctor page? And, can I to show the callendar of each doctor, in their respective page?
Hi,
You can use kivicare shortcode [bookAppointment doctor_id=”” clinic_id=”“] OR you can use kivicare Elementor Widgets.
Thank you
Hi, we have some more questions: 1- The emails are sent by email ‘wordpress@DOMAIN.COM’ how can we change this and select another sending email. 2- Is there a way to change AM/PM format in appointments to 24hs ? 3- How can we hide the top right menu item ‘Documentation’?
Hi,
Please raise a support ticket at https://iqonic.desky.support/ Our agent will help you with that.
Thank You!
Hello, I have some questions about the theme/plugin 1. Is it possible to ‘assign’ an existing user as a clinic administrator? 2. Same but an existing user as a doctor iniside a clinic? 3. Assign a user as patient inside a specific clinic
1. Not possible. 2. No. 3. Yes.
Hi,
Please reply to the ticket, it’s been almost a day since I created the ticket.
Can you share your ticket number?
Ticket #6411
Please reply to the ticket. Ticket #6471
Your support is awful, I only get reply in ticket when I comment here, I’m facing 2-3 issues in the theme, will you please reply me frequently in tickets?
Hi, Our support was on a 1 day leave due to local festival. Sorry for the delay. Ill arrange to prioritise your ticket.
Presale Question:
I cannot see the registration and login forms for doctors and patients, how are you handling that?
Also don’t you giving the option for invoices?
Presale Question: Can I use it for other purpose than doctor and patient such as consultant and student, etc. Means Can I remove medical terminology from this theme and do necessary changes in booking system and backend to suit non medical purpose?
Hi, Sorry but you can change only site text, not able to change the business flow of the plugin. Because we are not providing any FrontEnd source code. Thank you.
Before buy i want to know…
İster ionic plugins include?
Kivicare PRO and Zoom Telemed is included
Can your team customize the appointment form to accomodate booking multiple hours and multiple days. Hoping to use the theme for a home care application
Hi, Sorry but your concern points are not matching with Kivicare plugin’s existing workflow. Thank you.
Presale question:
1. Can I have different booking form for different Booking package? Say for example: Whatsapp Booking, Email Booking, and more. I have specific sub-options which will be provided base on the booking chosen. 2. Is there a way to use logic in hiding and displaying custom fields in the booking form? If a client chose Whatsapp Booking, then Option A, B,C is revealed, if Email Booking is Chosen, Options D,E,F will be available. Is this possible?
You can book only from webside and app side using our kivicare plugin. We didnt provide any other booking package for book an appointment.
Book Appointment Widget, anyway to edit the content or is there a way to use conditional logic for the content there?
There is no way to change the login in source code of the Kivicare plugin.
To update content you can use pot file and update it.
For the love of God, they update the accessories. It has been several months and they have not updated the plugins in the package please, I can’t download the new plugins, only the old versions are downloaded
Hi,
Apologies for the inconvenience.
We will provide you the latest plugins by today itself.
Thank you!
KiviCare – Clinic & Patient Management System Pro (EHR)
Versión 1.1.8 y es Version —-—> 1.1.9 – 29th Oct 2021
Kivicare – Telemed And WooCommerce Payment Gateway (Add-on) Versión 2.0.3 ——> Versión 2.0.4
Iqonic Extensions Versión 1.4.1 | ——-> Versión 1.4.2
Hello, thank you very much, they are already current? It is that I downloaded it again, today and these are the previous versions, they have several errors corrected in the new versions and I have problems with my clients, please
We have updated the plugins in theme and if you are facing any issue tomorrow our support team will help you.
Thank You.
already put a ticket on your system almost , the installation show an error missing language files
Please share your ticket number.
Thank You!
5935
5935
We have replied to ticket #5935.
i replied too with the information asked 
ok. Thank you.
Hi Support, I purchased combine bundle for this but I didn’t receiving any updates for the plugins that comes with as extra bundle. As this couse problem with my site. Please check this issue and release the updates for your bundle plugins also.
Hello Our support team will help you with this issue. Kindly generate a support here : https://iqonic.desky.support/login Thank you
Hi! How are you?
I have a pre-purchase question. Does the theme work with the LearnPress plugin? I need to add LMS management to it and I use LearnPress. Is it possible to add it or use another similar plugin?
Thank you!
There is no compatibility for learnpress out of the box. But you can install it and help your way through designing elements.
Secondly, i found out that the prefix Dr is added to names while one is filling doctors from the admin pages. Can i deactivate the auto addition of the prefix ‘Dr’.
Hello We will try to cover this in upcomming plugin release. Thank you.