12045 comments found.
do you mind confirming how to set up Paypal, listingpro ask for Paypal API Username, Paypal API Password, Paypal API Signature & Paypal Receiving Email but PayPal only shows PayPal account, Client ID & Secret I am not sure if I am looking the wrong Paypal settings, we will appreciate any information
Hi germanky,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
I installed Events Pro addon, and suddenly it completely takes over the website. I just wanted my vendors to be able to sell events, not revamp the entire purpose of the site. It’s very frustrating trying to figure it all out.
Hi Jnykash4,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Does this have a payment gateway to support crypto transactions?
Hi neilgl,
Thank you for your interest in ListingPro!
We really appreciate such interest and desire that you guys have for asking such incredible questions. At the moment, we don’t have this option available as a payment method, but due to the number of interesting questions being made on ThemeForest, we’re constantly selecting such comments and thinking on further possibilities.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi there,
Just wanted to follow-up to check if you are still interested in ListingPro. We are here to make sure all your questions are answered to help you decide if ListingPro is the right fit for you.
Click Here to Visit PRE-SALE Resources
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi, Where can i find the documentation about personal cabinet and it functions?
Hi dustymiller,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi, Could you include in the roadmap, QR Code Generator, it will help to share your page in the directory.
Hi Aritolla,
Thanks for taking the timeout to give us a suggestion. To share your feedback go to the link below and scroll down to Feedback section.
Feedback ListingPro Click Here To Visit Our POST-SALE Resources
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi, I wanted to try shorting the listing by title ASC, but this function doesn’t work. There has no change happened when I change the shorting asc to desc or desc to asc in listing page. Thanks Motiur
Hi Motiur,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Thank you, now I can see shorting is working.
AMAZING!
submitted a ticket yesterday and was expecting a response before the weekend. can you tell me your turn around? I am concerned as I may need a refund and do not want to argue about the length of time I have had the theme (I bought it yesterday).
Hi angeliquegiles,
Please kindly bear with us. Due to high volume of tickets sometimes there are some delays in response. I just checked that you’ve got a response before the weekend.
Thank you for your understanding!
Best Regards,
Natyra from Cridio
Customer Success Ninja
is this page broken – https://classic.listingprowp.com/submit-listing/ ?
Is it possible with theme, Say, I have Categories (Dropdown/Single Select Option – example: Loan, AutoCare, etc) and each category will have diff subcategories (multiselect). For Example: If user selects Loan as Category then User can see Home Loan, Personoal Loan in subcategories and If user select Auto Care as Category then User will see Car Repair, Car Types … as subcategories. Is this possible in this theme?
Hi as_mk_bros,
Thank you for your interest in ListingPro!
Yes, you can have that option on the listing archive view. using one of Listingpro style listing archive views with the filters.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi there,
Just wanted to follow-up to check if you are still interested in ListingPro. We are here to make sure all your questions are answered to help you decide if ListingPro is the right fit for you.
Click Here to Visit PRE-SALE Resources
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi, I am already using this theme for few months now. But I have an issue with submit listing form. On the form fields it displays html code whenever someone want to add listing. How can I solve this problem? Thanks
Hi daulitech,
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi,
1. Can you have a different listing style for each plan? For example one plan to use listing detail page style 1 and another plan to use listing detail page style 3? 2. What is listing style 5? I can’t seem to select it from the options but I can see there is a ‘listing-detail-style5’ folder in the theme’s files.
Thank you.
Hi meehow,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Can I please get some assistance with ticket #217430. The support ticket was submitted 6 days ago with no response. Your homepage banner is not functioning properly. It does not display any uploaded images.
Hi there,
Please kindly check your ticket. It has been responded.
Best Regards,
Natyra from Cridio
Customer Success Ninja
HI, is it possible to bulk upload / manage listing via csv?
Hi obh,
Thank you for purchasing ListingPro!
Yes, it is possible. -> https://docs.listingprowp.com/knowledgebase/how-to-import-bulk-listings/
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
is there any way to enable RTL i searched on google & youtube and i folowed all Instructions to enable RTL all methods not work with this theme can guide us for any linke or code or youtube or page to do this work with this theme …please don`t repeat must search in google all searched not work with enable RTL hope to send any code or link work with theme …
Hi almosbahe,
We don’t support it. Therefore, you can check if any of our customers are using it and may give you instructions.
Let us know if you have any further questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
thanks Natyra for answer ….The template is excellent, but its only fatal flaw is that it does not support RTL, and I searched in the Facebook group for the template and on Google, and no other method succeeded, except to pay more money to freelancers to give you a code … I do not understand the problem, such a good template does not support the RTL.. this is a fatal flaw for the template…Hope soon support RTL…to this time must searched another theme …thanks
Thanks for taking the timeout to give us a suggestion. To share your feedback go to the link below and scroll down to Feedback section.
Feedback ListingPro
Click Here To Visit Our POST-SALE Resources
Thank you!
Hi there,
Just wanted to follow-up to check if you are still interested in ListingPro. We are here to make sure all your questions are answered to help you decide if ListingPro is the right fit for you.
Click Here to Visit PRE-SALE Resources
Best Regards,
Natyra from Cridio
Customer Success Ninja
Has this theme been tested with WPUltimo.com plugin or similar Wordpress SaaS
Hi kangenguru,
Thank you for your interest in ListingPro!
No, we haven’t tested it. But you can check it on our facebook group if any of our customers had done it.
Let us know if you have any further questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi kangenguru,
Sorry for the delay,
1&4 No, you can have only one site with one license. (except you can have it one of test and one for the live site) 2. No, you’ll need a license for each. 3. You can install a simple WordPress and there you can install listingpro theme in it.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Presales Question:
In the main description of ListingPro there is mention of
Enhanced Events+ Events Management (EMS) with Calendar view and beyond.. ... Events Calendar, Cards & Listings
Is that built-in or do I need to upgrade with EventsPRO?
I do not really need advanced booking capabilities – I just need a simple community calendar in the directory where people can link their eventbrite or other ticketing app.
I am migrating away from this theme which used to have a simple calendar:
https://chiropractordeals.com/event-categories/ (currently empty but works)Please advise.
I created a simple event so there is one listed here. https://chiropractordeals.com/events/ Very simple event listing and different from the business listings.
Hi kangenguru,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi kangenguru,
Sorry for the delay.
1. These are built in features for Events in ListingPro.
2. How event shows on listing details page > https://bit.ly/3xLM95b
How single events details page looks like > https://bit.ly/3essyPF
Here’s how Events Calendar works > https://www.loom.com/share/d7c87ddbff6f4c159e266c5347ef5484 For more details also check https://listingprowp.com/news/whats-new-in-2-5/
We’re having a promotion where you can get the theme for $48 ONLY.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi there,
Just wanted to follow-up to check if you are still interested in ListingPro. We are here to make sure all your questions are answered to help you decide if ListingPro is the right fit for you.
Click Here to Visit PRE-SALE Resources
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi kangenguru,
Sorry for the delay. 1. These are built in features for Events in ListingPro. 2. How event shows on listing details page > https://bit.ly/3xLM95b
How single events details page looks like > https://bit.ly/3essyPF
Here’s how Events Calendar works > https://www.loom.com/share/d7c87ddbff6f4c159e266c5347ef5484 For more details also check https://listingprowp.com/news/whats-new-in-2-5/
Best Regards,
Natyra from Cridio
Customer Success Ninja
Presales Questions: 1. I read previous comments about multisite installs. Please confirm that I will be able to have different and independent theme versions of listingpro for the sub sites/subdomains?
wedding.mysite.com, auto.mysite.com, blackbiz.mysite.com, lawfirm.mysite.com…
2. In the situation described in #1 above, please confirm that I only need ONE license.
3. Using Wordpress domain mapping, if I domain map wedding.com to wedding.mysite.com, do I need another license for wedding.com? In Wordpress domain mapping, I can only use ONE (a different top level domain) or the original multisite domain (subdomain.mysite.com) NOT both URLs. if so, how is listingpro going to be installed – as a local subsite theme?
4. I want to do a domain forward with masking so I can have the BOTH urls of the following: wedding.com >> AND >>> wedding.mysite.com auto.com >>> AND >>> auto.mysite.com blackbiz.com >>> AND >>> blackbiz.mysite.com lawfirm.com >>> AND >>> lawfirm.mysite.com
I know this can be done at the domain registrar DNS record. Is there a way to do it. In this particular scenario, I should really need only ONE listingpro license for mysite.com. Not all subsites of the multisite will need domain mapping. Can you confirm this #4?
Please advise.
5. I will also need to do CNAME aliases so I can have the equivalent URLs.
example: wedding.com/listing-one will have the same result as wedding.mysite.com/listing-one. Is there a mechanism in listingpro to allow this?
last example is a CNAME alias. Can this be done with listingpro?
Hi kangenguru,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi kangenguru,
Sorry for the delay,
1&4 No, you can have only one site with one license. (except you can have it one of test and one for the live site) 2. No, you’ll need a license for each. 3. You can install a simple WordPress and there you can install listingpro theme in it.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi team,
Thanks for such a beautiful theme and product. I was able to create ; https://www.explorebeautifulcheshire.co.uk , however something is wrong with opening times. On the home page, a listing will show “CLOSED NOW”, but after opening the listing it will say the business is open and then show proper opening hours.
I have already ensured website timezone, time forward and site language are correct. Please help. I have 4 licenses but all have run out of support period.
Thanks
Hi HumphreyMuleba,
Congrats on building such an amazing web directory!
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
i purchased in jan 2020 my support expired so i have to renew support or i have to purchase new licenses? please help me. theme also not working means it unable to install…..please help me
Hi cititimes123,
https://docs.listingprowp.com/knowledgebase/how-to-install-a-child-theme/If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
I want to create a website similar to Capterra, G2, Software advice… Do you think it is possible with your theme?
1. Is it possible to create versus page with comparison ? I would like to show a quick comparison on a page, for example : Mailchimp vs constant contact, same as this page: https://www.g2.com/compare/constant-contact-vs-mailchimp
2. Is it possible to create different type of listings ? Such as Coupon listing, Software listing.
3. Is it possible to change the layout of the listing page? (adding a button (visit website)
4. Is it possible to create pages like that for listing categories? https://www.g2.com/categories/email-marketing
5. Is it possible to disable the map system?
6. Is it possible to reuse custom fields (taxonomies or attributes) everywhere with Elementor pro?
7. Does it have a promotion system? (customers can pay for being featured)
8. Is it possible to add HTML code in listings? Like elfsight widgets or booking script…
Thank you
Hi laduff,
Thannk you for your interest in ListingPro!
1,2,3,4,8. Sorry currently this is not possible. For customization please kindly fill out this form to get a free quote. click here
5. Yes, it is possible to disable the map system.
6. Currently we don’t support all of the widgets on Elementor Pro, only the free version.
7. Yes, you can read this article.
Let us know if you have any further questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi laduff,
Just wanted to follow up to check if you are still interested in ListingPro. We are here to make sure all your questions are answered to help you decide if ListingPro is the right fit for you.
Click Here to Visit PRE-SALE Resources
Best Regards,
Natyra from Cridio
Customer Success Ninja
Unfortunately, Woocommerce never appeared. I’ve been waiting for an update for a long time. I am one of the first buyers. But I cannot realize my idea because of the lack of Woocommerce.
Hi Artiolla,
Thanks for contacting us!
You can read this https://listingprowp.com/why-we-will-never-integrate-woocommerce-with-listingpro/ regarding your query.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi Natyra. It would be nice if you made Whatsapp as a basis, these are: communication, registration, messages and push notifications.
To connect Paypal you need a Pro account or a simple account?
Hi Aritolla,
You can add whatsapp and use paypal with the current listingpro license. I am not sure what do you mean with Pro Account?
Best Regards,
Natyra from Cridio
Customer Success Ninja
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