183 comments found.
Dear GoStudy’s author, I bought the theme yesterday. I have downloaded and installed according to the instructions. However, I cannot edit the Header as I want. 1. At Theme Options – Header – Header Builder : after adding categories and buttons, I click save. But when I refresh, I can’t add anything. 2. In the Header Templates section, I edited the header and set the Layout Building Tool to Custom Builder but the Profile button always received the path: https://raistheme.com/wp/gostudy/learnpress/lp-profile/. Hope you can fix these errors or help me fix it. Best regards!
Hello,
Please open a ticket to our support channel for the technical issue. Our support team will help you for this. https://raistheme.com/support/
Thanks
Hi, I opened the ticket. Thank you!
We already reply your ticket.
Thanks
After the last update the testimonials widget stopped working.
Hello,
Please open a ticket to our support channel for the technical issue. Our support team will give you a solution. https://raistheme.com/support/
Thanks
They never responded to my first ticket, and now I can’t recover my password because the recovery email never arrives. It seems to me or after buying the communication is complicated?
It’s supposed not to happen. We usually respond within a day for each ticket. We can’t find any tickets from you. Please open a ticket here. https://raistheme.com/support/
Or email us here we will respond: help.raisttheme@gmail.com
Thanks
Hello,
Your problem solved? Using Gostudy theme if you need any help feel free to contact our support desk. https://raistheme.com/support/
Or email us here: help.raisttheme@gmail.com
Thanks
I can’t open the ticket because the password recovery email never arrives. Neither in the “Junk” section My registration email is mauroramosguitar@hotmail.com My problem is that the “testimonials” section does not work after the last update. As soon as I bought the Theme I opened a support ticket with an image capture, for another issue that I already solved, but I did not receive a reply. I have already sent an email to help.raisttheme@gmail.com as indicated but it is returned, I think that address that they gave me is wrong, could it be that it has a double T?
Sorry, this will be the correct email address. help.raistheme@gmail.com Please again send an email. I will give you a solution.
Thanks
I have received the solution! Thanks a lot!
You are most welcome! Using the theme if you need any more help feel free to contact us. https://raistheme.com/support/
Regards
Hi, I have been working on my website on localhost using XAMPP. I successfully installed the theme, but when I wanted to import demo, it returns me the following error: Warning: Undefined array key “ld_popup_login” in C:\xampp\htdocs\ProgettoUovo\wp-content\plugins\gostudy-core\includes\elementor\header\rt-header-login_join.php on line 372 Could you help me?
Hello,
Please open a ticket to our support channel for the technical issue. Our support team will help you for this. https://raistheme.com/support/
Thanks
Hi
I purchased your Gostudy – Education WordPress Theme, How can i import the demo theme?
Thanks
Hello,
Please follow the video to import dummy data using Gostudy theme. https://www.youtube.com/watch?v=USm2Qm89Kls&ab_channel=RaisTheme
If you can’t import it please open a ticket to our support channel. Our support team will help you. https://raistheme.com/support/
Thanks
Hello, how / where to edit the text below the course title “This tutorial will help you learn quickly and thoroughly. Lorem ipsum is dummy text used in laying out print, graphic or web designs”
Screenshot: https://ibb.co/2WgKSL1
I’m using learndash
Also how do I change the items and text in the sidebar?
Screenshot: https://ibb.co/XZ9Qr3G
Hello,
Please open a ticket to our support channel for the technical issue. Our support team will help you for this. https://raistheme.com/support/
Thanks
Does this theme comes with LearDash LMS or we need to purchase the Pro version of LearnDash? If it comes with LearDash, can this theme also supports LearnDash Addons?
If you can provide me LearnDash plugin I will purchase this theme. Currently we use different theme, they provide Tutor lms. But we have a requirement for Group Registration, this feature is not available with Tutor Lms, for LearnDash I see an add-on which supports Group registration so thinking to purchase a theme which supports and provide LearnDash.
Also, how I get future updates of LearDash after your plugin support expires? To avoid this problem, if you could ship the LearnDash along with this theme it will be easy. My current theme developers ship Tutor Lms updates along with theme updates. Let me know.
No worry, after expire your support, contact us with the support desk. Or let us know in the comment section. Or you can email us here. help.raistheme@gmail.com. We will respond.
Thanks
can I get Thankgiving deal on this theme?
It is currently running at a discount. Now you have to buy it for $28.
Thanks
We’re sorry, for using LearnDash LMS you have to buy it separately. We will not provide it after purchasing the theme. It probably does not allow the ThemeForest copyright rule.
Thanks
Hi, is it possible to edit the sidebar options in courses? I’m using Tutor LMS and love the layout but would like to change the “Enroll Now” button to direct to another link. Also wondering if the video could be swapped out with a photo if the course doesn’t have a video?
Also I can’t see how to change the price from “Free”. Thanks for your help!
Hello,
Describe it using a screenshot. And please open a ticket to our support channel for the technical issue. Our support team will help you for this. https://raistheme.com/support/
Thanks
incomplete demo is coming after the installation sometime facing stylesheet.css error
Hello,
Please open a ticket to our support channel for the technical issue. Our support team will give you a solution. https://raistheme.com/support/
Thanks
Please help me in installing the theme
Hello,
Please open a ticket to our support channel for the technical issue. Our support team will help you for this. https://raistheme.com/support/
Thanks
Hi, On the wordpress dashboard I see the message: “This theme requires the following plugin: Gostudy Core.”
When I click to install it, it says:
Unpacking the package…
Installing the plugin…
The remote plugin package consists of more than one file, but the files are not packaged in a folder. Please contact the plugin provider and ask them to package their plugin according to the WordPress guidelines.
Plugin installation failed.
Plugin not activated. A higher version of Gostudy Core is needed for this theme. Please update the plugin.
TGMPA v2.6.1 Return to Required Plugins Installer
What do I need to do to get this installed correctly? Thanks, Nic
Hello,
Today we released the Gostudy version 2.0.5. Make sure your site theme is the latest version. Then if you see the same issue please open a ticket to our support desk. Our support team will give you a solution. https://raistheme.com/support/
Thanks
That worked – thanks!
Hello,
The theme does not install properly and after iimporting the demo content the page displays wrongly. I cannot get the same designs as I see on demo of the theme.
Gostudy Core fails to install when I do the automatic installation
Hello,
Please open a ticket to our support channel for the technical issue. Our support team will give you a solution. https://raistheme.com/support/
Thanks
You advertise that GoStudy is LearnPress // Tutor // LearnDash 3 Popular LMS Supported or compatible.but what exactly does that mean? Do I need to purchase one of these plug ins or are they included with this theme? Am I paying $38.00 for this theme and then $199.00 to purchase LearnDash for example?
Hello,
Buying the theme you can get as like our live demo site. To get it no need to buy anything.
LearnDash LMS is fully a paid plugin. That’s why with theme does not include the plugin. But you can get it free from us. After buying the theme you will contact our support desk. We will provide you the plugin file free. https://raistheme.com/support/
Thanks
Includes quickstart files with all theme options set as demo?
Hello,
Yes, the theme has one-click demo install feature. You can easily import the demo data as like our live site. To do it if you face any problem feel free to contact our support desk. https://raistheme.com/support/
Thanks
Hello,
I bought the Gostudy theme.
I’ve created header and footer and I enabled them in the theme options but the menus are not displayed.
How can I fix this?
Regards, Massi B.
Hello,
Please open a ticket to our support channel for the technical issue. Our support team will give you a solution. https://raistheme.com/support/
Thanks
Good day, I am using your team with learndash. Can I achieve the following 1. List specific individual learndash courses on the homepage? 2. Can I slide the learn dash courses. 3. The all courses page are not mobile-friendly when I navigate the pagination. They are shrinking together. How do I resove it
Hello,
Please open a ticket to our support channel for the technical issue. Our support team will give you a solution. https://raistheme.com/support/
Thanks
When buying a theme, what will I get? What plugins do I come with the basic theme and what plugins should I buy next?
Hello,
Thank you for choosing the Gostudy theme.
To get as like our live demo site not need to buy any extra plugin. You can get as like our live demo site. If you need any additional features outside of our demo site then you need to buy that plugin, otherwise not.
Note: With the theme package you can get some paid plugins without license. Such as, Revolution slider, LearnDash LMS, Tutor LMS etc.
Thanks
I mean, I will get Tutor LMS paid for free for life without renewing my subscription? Thank you
The theme is not a subscription product. You have to pay 1 time $28 USD for the product. After purchasing it, you will get product lifetime updates.
Note: You can get theme or third party plugin updates according to the ThemeForest policy. Please check the details about it. https://themeforest.net/page/item_support_policy https://themeforest.net/licenses/standard https://themeforest.net/licenses/terms/regularThanks
I understand you, my friend, I mean third-party plugin products, can I get them original for life, same theme? Thanks
You can get it according to the ThemeForest policy. Please read the article it will be more clear. https://thepixelcurve.com/plugins-licenses/
Thanks
Thank you very much for your patience and response but I have some questions can you answer them please
1-Is this a theme like udemy
2-Is this a theme that I can upload pdf e-books3-Does it support Arabic language4-Is it possible to add a course from another site, add an affiliate link, such as placing a link that transfers a buyer to Udemy?
What plugin lms is suitable for these questions?
1) Some features are similar with udemy. But not entirely like udemy. The theme is compatible with 3 LMS plugins. LearnDash, LearnPress and Tutor LMS. You can get the LMS features.
2) PDF upload depends on WordPress, not the theme. PDF upload will work with the WordPress site. And the theme will work just like any other default WordPress theme.
3) The Arabic language will be work but the theme is not fully compatible with RTL.
4) Yes, you can add affiliate link.
Thanks
Hi… Suddenly The website started to look broken when the learndash plugin is activated. When I deactivate the plugin it works perfectly but of course it doesn’t show the courses
Hello,
It’s supposed not to happen. Please open a ticket to our support channel for the technical issue. Our support team will give you a solution. https://raistheme.com/support/
Thanks
how do i remove the search element at the rt hero section in home page?
Hello,
Please open a ticket to our support channel for the technical issue. Our support team will give you a solution. https://raistheme.com/support/
Thanks
Hi, does it support rtl?
Hello,
Sorry, RTL not supported now. We have a plan in our future release we will add RTL feature.
Thank
Hi, I have purchased your theme and trying to import the learndash demo but nothing is happening. Please let me know what is to be done. Thanks
Hello,
Please open a ticket to our support channel for the technical issue. Our support team will give you a solution. https://raistheme.com/support/
Thanks
