4641 comments found.
when i make a purchase is it for one license ? can i use in two different stores ? if only one license then is there away to purchase two ? or i have to pay full price for each one ? i need this theme on two different stores. please let me know ASAP.
Hi shadi2001,
Yes, each purchase is for one license for one store. If you want to use on 2 different stores, please buy 2 licenses. Thank you
Hi
I just asked about the fashion 3 theme being optimized for mobile but I have another question. Is there a way to change the headings. I’m using header 6 but the headings aren’t changing on the screen.
Could you please send your request to support@halothemes.com, our technical team is glad to support you after New Year holiday
Thank you.
Hi
Is the fashion 3 skin optimized for mobile. I’m working on the theme now but when i select mobile view the screen doesn’t display the page correctly.
Hi,
Our theme is optimized for mobile. You can test on theme demo. Could you please send your request to support@halothemes.com, our technical team is glad to support you.
Thank you.
Hi, I see from requests six years ago asking for dynamic filters to display on search results page. Surely in 2021 theres some way to do this with Ella now? Other themes have no problems displaying same dynamic filters for collections and search results pages as intended by Shopify.
in other themes works fine, if results over 1000 items then the filter will be hidden. but otherwise shows.
Hello,
Could you please send your request to support@halothemes.com, our technical team is glad to support you.
Thank you.
Hi, i’m thinking about getting this theme, i have huge store with massive amount of products so i would like to know if this theme has sub collection pages ? for example Fashion category - Men -- women . so when i click Fashion do i have the option to have sub collection page in the next page ? i’m just trying to explain more my question so i get clear answer.
Hello,
Thank you so much for your attention to our theme.
Hi, i’m thinking about getting this theme, i have huge store with massive amount of products so i would like to know if this theme has sub collection pages ? for example Fashion category – Men—women . so when i click Fashion do i have the option to have sub collection page in the next page ? i’m just trying to explain more my question so i get clear answer.
=> Ella theme has the sub collection page. And we offer 2 layouts of sub collection page:
https://new-ella-demo-08.myshopify.com/pages/new-in https://new-ella-demo-08.myshopify.com/pages/trendWe attach the user guide of this feature for your reference: http://themes.halothemes.com/marketplace/shopify-ella-documentation/Read_me.html#!/sub_collections
https://nimb.ws/Nhq3TGThank you.
Is there any way I can adjust the placement of the heading and subheading for the homepage banner? I want them on the top of the picture. Btw I used child theme called soun
Hello,
Could you please send your request to support@halothemes.com, our technical team is glad to support you?
Thank you.
Suggest to add auto-assign variant image, assign product images to variants by simply sorting product images in product image gallery. You have a lot of variants. When you click on one of the variants, only the pictures related to this variant will be displayed.
Hello,
Our technical team replied to you, please help us to check it and keep contacting us via email thread you sent.
Thank you
Hi is Fashion 3 skin not mobile optimised? The policies blocks are out when viewing from mobile.
Hello,
Could you please send your request to support@halothemes.com, our technical team is glad to support you.
Thank you.
Hi pre purchase questions.
Next sale ?? If not can you provide any coupon.
Hello,
Ella theme is sold on Themeforest so we cannot send you the coupon code.
If you get the sale price, you should follow the promotion of Themeforest get this theme. The sale event is held by Themeforest so we do not know when the next promotion is.
Thank you.
Hello
We have shopify payment and we have enable to options here you can see screenshot https://monosnap.com/file/Cxyg4z3tmnJCOaQ9GbmZX0tefI4SkC but problem is on website currency flags are not show here is website https://ukscots.co.uk and here is screenshot https://monosnap.com/file/JpvzGnmGJKbmEYydilH9HzMSSRf75W why flags are not show?
Hello,
Our technical team replied to you, please help us to check it and keep contacting us via email thread you sent.
Thank you
One click checkout means one step checkout? Automatic image resize means that if I have images with different dimensions then it will adjust them accordingly or the images ratio still appear differently? Can I show product videos along with images on product pages?
Hello,
One click checkout means one step checkout?
=> Yes, it is.
Automatic image resize means that if I have images with different dimensions then it will adjust them accordingly or the images ratio still appear differently?
=> Yes, it’s possible to do that. Our theme has the setting do resize the images on collection page.
Can I show product videos along with images on product pages?
=> You can do that on Ella theme. We attach the user of this feature for your reference: http://themes.halothemes.com/marketplace/shopify-ella-documentation/Read_me.html#!/video-product
If you have any questions for us, please send your request to our support email: support@halothemes.com.
Thank you.
Hello, I bought your theme about a week ago. I want to use the new Fashion 03 as the homepage, but I can’t see proper documentation on how to do so or a demo that I can upload. Please help.
Here is instruction for you: http://themes.halothemes.com/marketplace/shopify-ella-documentation/Read_me.html#!/settings_data
Thank you
Sorted. Thank you!
Hey, My home page is not loading product featured image no matter what home demo I upload same error on all the demos. It is keep loading the feature image of the products. https://ibb.co/NTyrXHq
Hello,
Our technical team replied to you, please help us to check it and keep contacting us via email thread you sent.
Thank you.
Hi halothemesteam, from where i can change ”Sign up for a free account at Ella Boutique. in the theme?
hello, there is a big SEO bug in the theme. You have placed
Hello,
Our technical team replied to you, please help us to check it and keep contacting us via email thread you sent.
Thank you.
Hi,
Im still waiting for you help for the theme bugs. When you can help me??
Hello,
Our technical team is still checking your request and we will update you soon.
Thank you.
Hello, please, how to remove the CUSTOMER REVIEWS and CUSTOM PRODUCT TAB in product pages?
thank you for reply, How can we do to leave only the reviews that are under the name of the product?
Hello,
Could you please send your request to support@halothemes.com, our technical team is glad to support you?
Thank you.
Hello Team, Ur http://themes.halothemes.com/marketplace/shopify-ella-documentation/Read_me.html server is down pls fix it, Thanks!
Hi,
We have a check and it works well. Can you help us check again?
Hello. I’m considering buying ella theme and i have a question. doest it have the abillity when you click a product variant it only shows specific images? for ex. a product has blue, red, and yellow variant and when you click any of the colors it only show the images for that color.
Hi,
Are you mentioning “Variant image grouped” feature in this demo: https://new-ella.myshopify.com/products/dinterdum-pretium-condimento-6?fts=0&variant=20055797268578
If you have additional questions about our Ella theme, please don’t hesitate to contact us via support@halothemes.com. Our technical team is glad to support you.
Thank you.
On the demo it shows all the images regardless what variant you choose. What I’m looking for is when you click a variant it only shows the images for that variant.
Hello,
We have updated this link: https://new-ella.myshopify.com/products/dinterdum-pretium-condimento-6?_pos=1&_sid=c46a13b8f&_ss=r&variant=20055797268578
Could you please check it back again?
Thank you.
Can we have header of one theme and another section of another child theme?
Hi,
If you want to have header from one theme and combine with another section of another child themes, we will consider this work as a customization work. Are you able to provide me with some screenshots or mockup of the Header you want to have? Please send your request to support@halothemes.com, our technical team is glad to support you.
Thank you.
So all child themes are independent, we cannot mix and match from them?
Presale: Also i can 10 types of product pages, various types of header and footer. so are they available of all child themes or limited to few based on child theme?
So all child themes are independent, we cannot mix and match from them?
=> Yes, this will be possible in the future update, we are working on it but it takes lots of time.
Presale: Also i can 10 types of product pages, various types of header and footer. so are they available of all child themes or limited to few based on child theme?
=> Ella is a multiple themes with headers, footers, pages… as you can see and test on ella demo. You can use them within ella theme.
Design you see in specific child themes are only available on child theme now.
Thanks for the revert
You are welcome!
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