394 comments found.
Can’t change logo ! I have been trying in Navigation bar for many times. Logo still stays the same. Can you please give me some solution?
Hey.
Answered in the ticket system.
Regards, nK.
Hi nK, I’ve had a licence for years now so my support is sooooo outdated lol. I had some issues and decided to do a fresh install. Are you still updating the theme as I saw it was quite a while ago when the last update happened.
I love your theme and many thanks! no worries if you’re not 
Hey. We don’t add new features to this theme, but still support it and add bug fixes when needed.
Hello is there a way to make the front page specifically full width? I’m probably just missing it somewhere. Thanks=]
Hey.
You can only make it possible with custom CSS.
Regards, nK.
2 years ago you mentioned that Elementor support would be added in the future updates. Is this still on your to-do list?
Hey. Unfortunately, no. We will not add major updates to this theme since there is no interest from users in it. Only fixes will be added.
p.s. and we are not working with the Elementor. All our new themes are built with WordPress’s Gutenberg editor.
Hello!
I would like to add a third social link in the footer. But i’m not sure how to add the Discord logo. if I click on the link to FontAwesome, I copy paste the link. But the image is not appearing in the footer. Only an exclamation point.
Can you help me with this please?
Thank you!
Catherine
I add : fa fa-discord
Hey.
This should work for the Discord icon – “fab fa-discord”.
Regards, nK.
I’m having a problem activating my theme. I can’t login to my Envato account. I have a purchase code. Help!!!
Envato for some reason won’t let me login to activate my theme even though I purchased it from this account. Is there another way to activate my theme?
Envato has completely locked me out for trying to activate my theme. ERROR: Access from your IP address has been blocked for security reasons. Please contact the administrator.
Until I can get this account sorted out this is the only way that I can effectively communicate. Could someone please help me out here ?
Hey.
Unfortunately, I don’t know why this happens. Just refunded your purchase.
Regards, nK.
Thank you for the refund.
Hi, I’m Youplay owner. I recently saw the squadforce theme, which also looks very good, because the esports team section, and the navigations looking better. So please tell me, is there an visual update coming for Youplay, or when is a update coming, I’ve seen other themes have already been updated?? Also interesting would be if You consider a section like http://respawned.tv to build a community hub with Esport/NFT digital artists members instead of esports teams only. Many gamers, have a artwork section aswell.
Best regards, M8
Hey.
We don’t have plans to update the Youplay visually. This theme will receive updates with bug fixes only.
We also have plans to make a similar theme with the same design, but on the modern manear, based on this HTML template – https://themeforest.net/item/monsterplay-esports-and-gaming-html-template/26090092
We don’t have any plans to make such a community hub.
Regards, nK.
Hi, is this theme compatible with Divi builder?
Hey. Any builder will work with our themes, but you will not be able to use our styled and predefined elements.
Hו Grate Theme! i have one small problem… when I am trying to post a review on a product i am redirecting to wp-comments-post.php and i get a Forbidden error You don’t have permission to access this resource. i have check with the storage company and there is no problem with the accesses to the files . all are in 775 permission. can u advice in this matter?
Hey.
I don’t know what the problem exactly. Make sure you disabled all 3rd-party plugins, which were not recommended by the theme. And check if the problem still exists.
If you still see this bug, please, create a private ticket in our support system https://nk.ticksy.com/
Regards, nK.
Hello _nK can we use AMP (accelerated mobile pages) with your theme, and do you plan to implement support for it if not possible yet ? Can it be done with some tweaks to your code/files, and if so how ?
Hey.
We don’t have plans to add special code to support AMP. I think you can use the official AMP plugin and test different modes.
Regards, nK.
nk, you have to do this, without amp websites cant hit more than 30-40 google page score even with paid wp-rocket plugin. We installed amp on our website with youplay theme, it scores 96 page score up from 35, however website breaks due to theme not being compatible. What will it take to make it amp ready, there is no future for non-amp themes in 2021, google page experience (cls, loading speed etc) is everything these days…
After new Update on theme v3.8.0 My child theme disappears and its get error like “Parent theme is missing” i checked details for child theme is style.css which all are correct. Can you please help me to figure this out?
Hey.
I don’t think it is a theme problem. Most probably something broke while you updated the theme. Try to reinstall the theme manually.
- https://nkdev.info/docs/wordpress-themes-basic/download-theme-for-themeforest/
- https://nkdev.info/docs/wordpress-themes-basic/themes-installation/
Regards, nK.
So if I manually update the theme it won’t be lost my website? www.flexxcool.com
Hey.
Everything should be good if you didn’t change the theme files directly (all theme files will be overridden while update).
Regards, nK.
I changed hosting and wrongly deactivated the license. Can be restored please?
I already checked, it can’t.
Hey. What can’t? I have checked, your license is not connected to any site. Can you try to activate it from the theme dashboard? https://nkdev.info/docs/wordpress-themes-basic/theme-license/
Hello, I haven’t used Wordpress in a few years, and now I am seeing they’ve switched to these hosting plans. When utilizing this theme, can it be used as part of that, or would it be better to download Wordpress and host it all on a server on my own?
Hey.
Personally, I don’t have any experience with wordpress.com hosting. But I know that some of our users used it with no problems.
Regards, nK.
Good evening, your theme is compatible with the prugin wise chat pro?
Hey. We have never used this plugin. But I think it is compatible with almost all themes.
I cant change my theme’s font, i try to do this from the theme fonts section but neither changing body fonts nor adding google fonts has any effect, what am i doing wrong ? the website is D3Hell.com
Hey.
I don’t know what exactly happened on your site. On my test site and on the demo site it is working correctly. You can provide some info to me for testing purposes in our support system https://nk.ticksy.com/
Regards, nK.
hello _nk how do i add different background for mobile globally (i dont wanna edit every page specifically from page editor) ? the one i am using now is cropped awkward on phone, so would like to make new one for phone only.
Hey.
Unfortunately, it is not possible without code customizations.
Regards, nK.
Hey nk, just a quick question my dev is afk, recently my home page button on the main menu went missing, well the image to be more exact. when i click it it takes to home page, retains functionality but the image doesnt load. i use inspect element and i guess i need to change the link to the image it is calling, for w/e reason it wont load it.
I guess i need to edit this line: https://prnt.sc/vkhz0y Problem is i dont know where this file is located on the theme files, please send me the direct path for this file that needs to be edited..Hey.
You can change the logo in the theme settings. Admin Menu > Youplay > Options > Navigation > Logo.
If you want to edit the template file, it is placed in ’/youplay/header.php’, but I don’t recommend it.
Regards, nK.
Hi I had some questions, I needed a theme where I can put new pages for registration of tournaments and wanna do multiple tournaments at the same time,
Things I need are:
•Home Page •Upcoming Tournaments ->PPL Europe Edition Season Zero Scrims Direct Pass •Previous Tournaments ->PPL ->PMEC •Register Now •About Us •Contact us •Discord
And sliders with buttons + I wanna put pngs of team logos and their names below it as featured teams, so can I add all these through plugins and Page builder in this theme?
Hey.
I don’t think it is possible without code customizations. We use the plugin based on this one https://wordpress.org/plugins/wp-clanwars/ . You can test it for free.
Regards, nK.
Any plan for wordpress 5.5 compatibility? before to update it I would like to be sure that there will be not critical issue.
Hey.
Our theme is compatible with WordPress 5.5. If you have any issue, please, create a ticket in our support system – https://nk.ticksy.com/
p.s. we always recommend to use backups on your sites and test new major releases on staging sites.
Regards, nK.
hi, congratulations on your brilliant design, i have a question.
How can I add the add to cart button in the price area to make it easier for customers?
in the products with variation it has the button, but in the individual products it does not appear.
I leave some sample images
https://ibb.co/DtdMKsT https://ibb.co/Fzjsk71Hi.
It is only possible with code customizations, which we don’t provide. On single products this is the “add to cart” button:
I have added your request to our issue tracker, as some users already asked us about this button accessibility. It will be changed in the future theme updates.
Regards, nK.
Hey nK!
How can I disable the “featured images”? When I choose no image then the placeholder image is to see.
Thanks!
Hey.
It is only possible to hide it with code or CSS customizations. You will need to make it by yourself or with 3rd-party help.
Regards, nK.
